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HP Global Master Privacy Policy


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HP respects and is committed to protecting the personal information of our covered individuals. We follow privacy policies and data protection practices to comply with the law and to earn trust and confidence in HP and its business practices. HP privacy policies and data protection practices extend by contract to our supplier and partner relationships. HP board members, employees, and those working on behalf of HP are informed about these policies and practices and are expected to follow them. HP privacy policies and practices reflect and reinforce the HP company values of trust, integrity, and quality.



This HP Global Master Privacy Policy applies to the collection, storage, processing, transfer, and use of personal information concerning covered individuals except where the contract with a covered individual defines different requirements. Personal information includes any data by which a person can be identified or located, as well as any data to which HP has access in customer systems.

Personal information may be collected from covered individuals through a variety of means, including, as examples, websites, other ordering channels, and service or employment processes. HP may also obtain personal information about covered individuals from other publicly or commercially available sources we deem credible.

This global master policy governs customer and employee data protection policies; implementation standards; rulebooks; business processes; applications; web, product, and service developments; and technology roadmaps.

All HP employees, board members, and contracted parties working on behalf of HP must comply with these policies, even if local law is less restrictive. Specific practices are tailored to meet the legal, regulatory, and cultural requirements of the countries and regions where HP operates.

Global Policy fundamentals

Our privacy policies reflect current global principles and standards on handling personal information. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight. We abide by the privacy laws in the countries where we do business.

Master Policy principles

HP recognizes that the personal information it receives is held in a position of trust. We seek to fulfill that trust by adhering to the following general principles regarding personal data.

Notice and choice of data use

  • HP does not sell, rent or lease personal information of covered individuals
  • HP provides notice and choice to individuals regarding the type of personal information collected and its intended uses
  • HP reviews the purposes for which data is to be collected from covered individuals to ensure that our data collection supports reasonable business requirements.
  • HP does not use personal information obtained from covered individuals for purposes that are incompatible with the purposes stated in our notices.

Data access

  • HP provides individuals with reasonable access to the personal information they provided to HP and the ability to review and correct it, as applicable.

Data integrity

  • HP takes reasonable steps to ensure that all applicable personal information is accurate, complete and current.

Data security

  • HP is committed to protecting personal information against unauthorized use or disclosure.

Onward transfer

  • HP does not transfer personal information provided by covered individuals to third parties unless those third parties promise to give the data the equivalent level of protection that HP provides.


  • HP uses best commercial practices to obtain personal information by lawful and fair means.
  • HP complies with relevant privacy and data protection laws in the locations in which HP operates.

HP addresses complaints or disputes regarding personal information promptly and courteously.


Online: Feedback form

Hewlett-Packard Company
Privacy Office
3000 Hanover, MS 1114
Palo Alto, CA 94304


Online Privacy Statement: http://welcome.hp.com/country/us/eng/privacy.html

Policy #HP002-01
Version date: 21 March, 2007

Portrait of business woman

The HP Global Master Privacy Policy articulates the privacy and data protection principles followed by HP around the world with regards to the personal information of its customers, including product, outsourcing and other services clients, partners, employees, former employees, applicants and current or former members of the Board of Directors ("covered individuals"). These principles support the highest privacy standards in international trade and commerce and human resource management.


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