HP Renew Services

Accelerate your company’s sustainability goals through more responsible computing practices.

HP Renew Services
Accelerate your company’s sustainability goals through more responsible computing practices.

Climate change is one of the most urgent and significant issues facing society, and it's a core element of HP’s business strategy. To support our shared sustainability goals, HP is focused on improving the environmental performance at every stage of the product lifecycle.

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Consider more circular computing strategies for your organization

Make an impact before you power up your device

Take a step toward a low-carbon future with carbon-neutral HP PCs. 2,3

Improve responsible e-waste management

Return end-of-use tech to HP for data erasure, enabling devices to be repurposed.4

Support a circular economy
 

Advance your circularity strategies by choosing HP Certified refurbished devices.5

IT Asset Disposition

Secure repurposing of end-of-use devices

IT Asset Disposition
Secure repurposing of end-of-use devices

The HP IT Asset Disposition service is designed for the responsible collection, processing, and repurposing of end-of-use hardware. Our goal is to recover and reuse as much material as possible to reduce negative impacts on the environment and communities.4

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Secure end-of-use device removal made easy

Why IT Asset Disposition

Device recovery

Simplify device disposition by entrusting HP to securely pick up and ship all your end-of-use tech

Data security

HP helps keep your data secure through device retirement using secure sanitization processes

Impact reports

Receive reports proving industry-compliant data sanitization and detailing ESG contributions

Trade-in credit

Apply credits from eligible devices to make IT refreshes more affordable

Device repurposing

HP refurbishes eligible devices for reuse, promoting circular practices

Customer support portal

Access quotes, orders, and reports in the web-based portal, along with customer support—all in one place

HP Carbon Neutral Computing

HP offsets the end-to-end carbon footprint of eligible HP PCs, so devices remain carbon neutral through end of use.2,3

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Boost sustainable impact

Boost sustainable impact

By delivering your PCs carbon neutral, HP is making it easier for you to reduce the impact of your device fleet.

Impact you can see for yourself

Impact you can see for yourself

Gain transparency into the sustainable impact across your carbon-neutral PCs with HP’s Sustainability Benefit report.7

Certified to global standards

Certified to global standards

HP invests in rigorously vetted, high-quality global offset projects in partnership with Climate Impact Partners.3

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Refurbished Hardware

Did you know that lengthening the lifecycle of an average PC by two years results in a 30% lower carbon footprint compared to buying a new one?Your organization can contribute to the circular economy by choosing HP Certified refurbished hardware, which undergoes a rigorous refurbishment process to ensure optimal performance and reliability.

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What our customers are saying

Learn how others are using HP Renew Services to support their sustainability initiatives

HP helps with the responsible recovery, reuse, and recycling of IT assets

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HP helps strengthen decarbonization commitment

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Together, we can go beyond

To help support our overarching sustainability goals, HP is innovating our services and products to promote a more circular economy. Learn more about HP's Sustainable Impact strategy.

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Learn more about HP Renew Services

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Footnotes and disclaimers

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  1. HP Services are sold separately. HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service, or the HP Limited Warranty provided with your HP Product.
  2. There are two offset options available: HP’s Carbon Neutral to the Door option covers carbon offsetting of material extraction, component and product manufacturing, and product logistics. HP’s Lifecycle option covers everything in the Carbon Neutral to the Door option plus device usage based on a four-year lifecycle for commercial HP notebooks and mobile workstations, and a five-year lifecycle for commercial HP desktops, displays, and workstations, and end-of-service.
  3. Lifecycle assessments (LCA) are validated by a third-party to conform to ISO 14040 and ISO 14044 and are used by HP to understand the total carbon footprint for HP personal systems products. Using this data, along with the information unique to each customer (e.g., product ship-to location, product portfolio), we calculate the total carbon emissions for a customer’s fleet. HP then purchases and retires carbon offsets, procured through Climate Impact Partners who certifies HP’s Carbon Neutral Computing Services in accordance with its Carbon Neutral Protocol. Please review this document for complete details.
  4. Vendors and sub-vendors who provide refurbishment, remanufacturing, and/or remarketing services of electronic hardware products, parts, and components for or on behalf of HP must adhere to the HP Standard 007-3 Vendor Requirements for Hardware Reuse. Additionally, vendors and sub-vendors who recycle or dispose of electronic hardware products, parts, components or materials on behalf of HP must adhere to HP Standard 007-2 Vendor Requirements for Hardware Recycling.
  5. HP Revitalize offers refurbished products that are HP-certified including cosmetic grading, functional testing, data wiping, and re-imaging. Select HP commercial G5 and higher devices are eligible for this service.
  6. Fair market value will be assessed based on age and condition of the device. Not all devices may have any residual value. If not, they will be responsibly recycled.
  7. HP Sustainability Benefit Report is available upon customer request.
  8. A deinstallation service must be ordered in conjunction with an HP installation service.