Over 600 contracted materials and manufacturing suppliers
More than 340,000 workers at audited sites that produce HP products
More than 1.3 million print cartridges, 110,000 printers, 75,000 PC systems and 3,500 servers shipped daily
This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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HP leads the information technology industry in proactively engaging, monitoring and helping to build the social and environmental capabilities of its suppliers. Our efforts strengthen our business and our suppliers’ businesses, and are central to HP’s leadership on human rights and the environment. We base our approach on accountability and transparency to build stakeholder trust and encourage collaboration that benefits the entire industry. As the world's largest IT company, HP has the industry's most extensive supply chain. Our suppliers are located mainly in emerging and developing countries, where prevailing norms related to human rights standards and labor and environmental practices may differ from those in the developed world. We take the challenge of raising standards in our supply chain seriously. HP acts as a force to improve lives in the communities where we work, and we expect our suppliers to make the same commitment. Our priorities include protecting workers’ rights, raising health and safety standards, and reducing suppliers’ environmental footprint. We are committed to achieving sustained improvement throughout our supply chain by building our suppliers' social and environmental capabilities. We do this by:
In this report, we have again disclosed our supplier list, which reflects our commitment to provide greater transparency. We believe we were the first in our industry to take this step in our FY07 Global Citizenship Report. More details of our approach are available on our supply chain social and environmental responsibility website. HP supply chain facts
Highlights in 2008Seventy percent of previously identified major nonconformances were resolved in the most recent audit The average number of major nonconformances per facility decreased 35 percent from the first to the most recent audit Measured and reported the greenhouse gas emissions of our first-tier suppliers. Initiated advanced training for participant suppliers of the first Focused Improvement Supplier Initiative Co-organized six capability training sessions for hard disk manufacturers and their suppliers with IDEMA (International Disk Drive Equipment and Materials Association) Outlined the benefits of a strong SER program through a review of the China operations of three of our suppliers by Stanford Business School Since May 2008, through the HERproject, 5 percent of female workers at two suppliers were trained as peer educators, and 10 percent were surveyed for health needs Released Small Suppliers in Global Supply Chains report with the Danish Commerce and Companies Agency as part of the Central Europe Supplier Responsibility Project  |
© 2009 Hewlett-Packard Development Company, L.P.