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Welcome

This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.

Data and goals dashboard

View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.

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Global Citizenship at HP

Our five pillars
Our five pillars

Our five pillars

We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.

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Making the business case

Making the business case

Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.

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Ethics & Compliance

Ethics and compliance
Upholding Standards of Business Conduct

Upholding Standards of Business Conduct

Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.

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A central hub for compliance

A central hub for compliance

In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.

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Human Rights & Labor Practices

Raising supply chain standards

Raising supply chain standards

HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.

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Fostering employee success
Fostering employee success

Fostering employee success

Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.

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Supply chain audit performance

Supply chain audit performance

We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.

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Engaging society
Engaging society

Engaging society

HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.

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Environmental Sustainability

Sustainable design

Sustainable design

In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.

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Climate and energy
Climate and energy

Climate and energy

HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.

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Showcasing impact

Showcasing impact

Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.

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Reuse and recycling
Reuse and recycling

Reuse and recycling

In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.

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Privacy

Privacy
HP’s accountability model

HP’s accountability model

Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.

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Collaborating on solutions

Collaborating on solutions

HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.

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Social Investment

Innovations in education
Innovations in education

Innovations in education

We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.

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Entrepreneurship education
Entrepreneurship education

Entrepreneurship education

HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.

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Introduction
Global citizenship at HP
Ethics & compliance
Human rights & labor practices
Environmental sustainability
Privacy
Social investment
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HP Global Citizenship Report  > Environmental sustainability

Sustainable design

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Design for recyclability

Click-fit manufacturing image

We design HP products to be more easily recycled, using common fasteners and snap-in features and avoiding the use of glues, adhesives and welds where feasible. This makes it easier to dismantle products and to separate and identify different plastics.

The materials we choose can also enhance recyclability. For example, HP Illumi-Lite LED displays are mercury-free, which makes them easier to manage at the end of product life. Other HP notebooks are designed with a magnesium and aluminum chassis that replaces most of its plastic, making the product easier to recycle.

On average, new HP notebook PC products are more than 90 percent recyclable by weight1, and HP workstations and dc series desktop products are designed with a tool-less chassis for easy recycling and upgrade at end of life. Our printing and imaging products are typically 70 percent to 85 percent recyclable or recoverable by weight.


HP consumer inkjet design language and environmental performance

The tens of millions of HP products in use worldwide collectively represent HP’s greatest impact on sustainability. We continually challenge ourselves to improve the environmental performance of our products and reduce the total cost of ownership for customers while simultaneously developing offerings that support a transformation to a low-carbon economy. We also aim to make our products as accessible as possible, including for those who are less able due to physical or age-related disabilities.

Environmental issues have been integral to our research and development programs since the early 1990s, and we launched our Design for Environment (DfE) program in 1992. Through DfE our design teams work to decrease the impact of our products across the life cycle—the materials and packaging we specify, how our products are manufactured and distributed, the energy they consume in use, and how they are managed at end of life. This includes the use of paper, which constitutes the largest environmental impact of printing.

DfE is central to our design strategy. We consider environmental issues early in the process to make the biggest impact. Integrating sustainability into design helps us meet increasing customer demand for improved environmental performance. Our DfE focus areas—product energy efficiency, materials innovation and design for recyclability—reflect customers’ priorities and our assessment of the most significant aspects of product environmental performance that we can improve. Our global network of environmental product stewards works with design and development teams to incorporate environmental innovations into our products and to measure performance.

At times we may encounter potential conflicts between DfE objectives and other business objectives. For example, increasing use of recycled materials in our products has clear environmental benefits. But recycled materials with sufficient consistency and quality to meet our high standards are not consistently available in volume, which can increase costs. We evaluate such challenges and strive to make decisions that best meet the interests of HP and our stakeholders.

Our work on materials and packaging innovation focuses on substances of concern, materials volume and recycled materials. In 2008, we introduced a new sustainable forestry policy for paper we sell to consumers and use internally and in our marketing materials. To make the most responsible choices, we now consider the entire supply chain and life cycle of paper, and have developed printing improvement services to help customers reduce their environmental impact while cutting printing costs.

HP research teams have also pursued sustainable information technology since the early 1990s. Among other advances, they have developed better ways to keep chips cool and created Halo Telepresence Solutions, a video conferencing solution that offers the experience of a face-to-face meeting, which helps reduce the need for business travel (see case study). Building on these successes, we created the HP Sustainable IT Ecosystem Lab in 2008. It's goal is to transform IT by pioneering technologies that minimize energy consumption and materials use.

Industry standards

As part of our efforts to optimize environmental performance while encouraging innovation and educating customers, we regularly collaborate with others to develop industry standards. For example, HP participated in developing the standard that is the basis for the Electronic Products Environmental Assessment Tool (EPEAT®) for desktop computers, notebooks and monitors. Today, we are involved in the standard-development process and IEEE working-group forums that are drafting the next set of standards for product types such as imaging equipment, televisions, servers and cell phones. HP is also working with the U.S. Environmental Protection Agency (EPA) to qualify ProLiant Industry Standard Servers for the ENERGY STAR® rating as these specifications become available during 2009. This will include blade servers.

Eco-labels

ecohighlights label

HP offers many PCs, notebooks, monitors, and printing and imaging products, servers, software, storage products, services and networking solutions that meet key eco-label programs. For example, in 2007 the HP rp5700 Business Desktop PC was the first product to meet the stringent requirements that achieve the EPEAT “Gold” rating, and HP now has many EPEAT qualifying products.

Many HP products also meet the guidelines for ENERGY STAR, Germany’s Blue Angel, Sweden’s TCO, China’s Energy Conservation Program, Taiwan’s Green Mark, Japan’s Green Mark, Korea’s Ecolabel and Climate Savers Computing Initiative.

In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of a specific product, tool or service. The HP Eco Highlights label is part of our companywide commitment to reduce HP’s environmental footprint across the product life cycle. Select HP products across all HP product categories will feature the label. It is available on more than 115 products.2

Measuring environmental performance

In 2008, HP’s Imaging and Printing Group (IPG) began developing improved environmental performance metrics for its products. In the past, HP has applied a variety of measurement protocols in our DfE program, but as customer and stakeholder expectations increase, we recognize the need for improved and standardized metrics.

Printer energy efficiency offers an example of this challenge. The U.S. EPA’s ENERGY STAR protocol is well-established but it does not support product-to-product comparisons and applies only to certain types of printers. The IPG effort aims to develop standardized measures that can apply across its broad portfolio, assist designers and support product comparisons for customers.

Recycling terms

These descriptions explain how HP uses the following terms:

Recycling. Products are diverted from disposal to reclaim materials for reuse in new products or as raw materials, usually after reprocessing, or for energy recovery.

Recycled content. Proportion of post-consumer recycled material that is in a new product or package.

Recycled material. Material that has been saved from being disposed of as waste and is reprocessed as input to manufacture new products. It may either be waste from manufacturing processes or recovered material from products used by consumers.

Reducing environmental impacts across the product life cycle

Design

  • Conforming to DfE standards allows products to meet regulatory and customer requirements.
  • Eco-labels demonstrate conformance with international environmental expectations and green procurement criteria.
  • DfE techniques increase materials and energy efficiency and create more product and portfolio functionality with the same or reduced environmental impact.
  • Recycled content is used, where feasible.
  • Design for recyclability features facilitate disassembly and recycling.

Raw materials

  • Materials reduction and use of recycled materials decrease virgin materials use.
  • Reduction in the number of different material types used in a single product potentially adds value at end of life.
  • Reduction in product size and weight uses fewer resources.
  • Recycled materials are used in some new HP products.
  • Substances restricted by our GSE are reduced or eliminated.

Manufacturing

  • Supplier Code of Conduct helps suppliers to address key HP environmental requirements, including General Specification for the Environment (GSE).
  • Design for recyclability features typically enable easier product assembly.
  • Efficient operations reduce emissions and waste from our operations.
  • Global ISO 14001 certification of HP manufacturing facilities helps in establishing effective environmental management processes.

Distribution

  • Smaller, lighter products decrease greenhouse gas emissions and transportation impacts and costs.
  • Improved packaging designs increase the number of products per pallet and reduce packaging weight, reducing product transport environmental burden.
  • Transportation by sea allows for more energy-efficient shipments with lower environmental impact.
  • HP participates in several organizations that promote industrywide reduction in environmental impacts from product transport.

Use

  • Efficient product design, longer battery life and enhanced power management decrease energy consumption and reduce climate impact.
  • Multi-function products reduce energy and materials use.
  • Environmental product features reduce total cost of ownership.
  • Servers operating in consolidated and virtualized environments make more efficient use of capacity.
  • HP printing products optimize energy and ink efficiency and provide reliable, high-quality performance, reducing paper waste and cartridge use.
  • Products designed for reliability and upgradeability extend functional lifetime, saving IT rollover costs and reducing waste.

End-of-life

  • HP offers a variety of take-back options, including asset recovery, donation, leasing returns, remarketing/refurbishment, trade-in and recycling.
  • Materials selection and identification increase value at end-of-life and facilitate recycling.
  • Design features increase ease of disassembly, recycling and material reuse.


1 Per the definition used in the European Union WEEE regulations.
2 As of March 4, 2009.


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