This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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How does global citizenship contribute to HP’s success? MH: Global citizenship helps our success because it’s important to our customers. Customers care about HP’s efforts in areas like climate change and human rights. They also value ways we can help them be more successful. That could mean an energy-efficient data center that cuts costs while reducing their carbon footprint, or a centrally managed printing environment that increases productivity and saves resources. Global citizenship also strengthens our own business in such areas as increasing efficiency, protecting privacy and maintaining trust with our stakeholders. What were HP’s notable achievements in global citizenship in 2008? MH: We met or made substantial progress toward nearly all of our global citizenship goals. Here are a few achievements that rose to the top: We cut our global greenhouse gas (GHG) emissions from operations 4% compared with 2007 in absolute terms and 13% normalized to revenue. We led our industry in reporting GHG emissions of our first-tier suppliers, representing more than 80% of our total product manufacturing spend. We audited 142 suppliers at 246 facilities for compliance with our code of conduct, and incidences of nonconformance, such as discrimination practices, have been substantially reduced. Additionally, we contributed over $46 million in cash and products to transform education through technology, train entrepreneurs and support communities. How does global citizenship help HP serve its customers? MH: I’ll give you an example. We worked with UPS on an innovative device that prints labels directly on packages. By eliminating paper labels, it will create millions in operational cost savings and save over 1,200 tonnes of paper a year. Additionally, our asset recovery programs help enterprises responsibly process old IT equipment while capturing residual value. Beyond environmental initiatives, protecting privacy is another important aspect of global citizenship, and we’ve integrated advanced security technologies across our portfolio. These and other solutions support our strategic commitment to deliver business benefits while helping build a better world. What role should a multinational company such as HP take in addressing global issues like climate change or human rights? MH: On issues where we can make meaningful contributions, we are applying our resources and expertise. One area of emphasis is our supply chain. Since we have one of the largest supply chains in the industry, we see an opportunity to lead on protecting human rights, improving working conditions and protecting the environment. Our aim is to promote widespread and sustained improvement by working with NGOs to build capabilities throughout our first-, second- and third-tier suppliers. More broadly, HP continues to support the UN Global Compact, the world's largest global corporate citizenship initiative, on issues such as human rights, the environment and anti-corruption measures. How is HP managing its commitment to global citizenship in this difficult economic environment? MH: All companies are grappling with complex challenges from the economic downturn. At HP, our intent is to continue delivering on core commitments and priorities. One of those priorities is global citizenship, which is rooted in the founding values that have kept this company true to its focus through volatile times. On a more practical level, global citizenship pushes us to do more with less and pursue bold opportunities. It helps us retain the exceptional talent we need to ensure HP emerges from this tough stretch in an even-stronger competitive position. What roles do HP employees play in supporting global citizenship at HP? MH: Our employees are the energy behind our global citizenship initiatives; they contribute substantial time, energy and money to help communities. More broadly, they reflect the global scope of our business—our efforts to increase the diversity of our workforce will be a growing source of innovation and strength. With the addition of EDS, we’ve grown to more than 300,000 people, and I can’t think of an organization with deeper talent or ability to improve how people live and work. What will your contribution be to extending HP’s legacy of leadership in global citizenship? MH: Global citizenship is strategic to the growth of our business. Developing solutions for the low-carbon economy offers tremendous potential to reinvent or create entirely new markets. Tightening standards in our supply chain can improve consistency and wring out inefficiencies, while protecting us from risks from unethical suppliers. Investing in transforming education and training entrepreneurs is helping to cultivate the next generation of skilled workers, innovators and customers. As for my contribution to HP’s legacy, that’s for others to judge. My hope is to accelerate HP’s progress toward greater diversity, environmental sustainability and improved metrics to measure the business impact and success of our global citizenship investments. Sincerely,
Mark Hurd
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