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HP Officejet Pro 8620 e-All-in-One Printer

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, copy, scan, fax, Web, wireless
  • Print speed ISO: Up to 21 ppm (black), up to 16.5 ppm (color)
  • 50-sheet ADF; Scan to email; Auto duplex printing; Borderless printing
  • High yield ink available; Instant Ink eligibleSee all Specs
Print professional color marketing materials for up to 50% lower cost per page than lasers with an e-all-in-one engineered for business printing.[1] Keep business moving with fast print and scan speeds, and advanced mobile printing features.[3]
Printing professional-quality color documents and marketing materials for less than lasers[1] while driving productivity with easy-to-use features.

Professional color for less than lasers[1]

Look professional with every page, using Original HP pigment inks for vibrant, durable prints.[7] Set the pace for success with fast printing speeds—up to 21 ppm black-and-white and 16.5 ppm color.[8] Attract new customers with borderless, double-sided marketing materials that help your business stand out. HP high yield XL ink cartridges offer an additional low cost printing option for high volume printing.

Print on your terms

Print with just a touch from your NFC-enabled smartphone and tablet.[2] Enable secure wireless printing from your mobile device—no router or access to local network required.[4] Easily print photos, documents, and more when you're on the go, using HP ePrint.[3] Share all your printer has to offer, office-wide, using 10/100 Ethernet connectivity—it's that simple.

Set a new pace for productivity

Easily manage all your tasks and access apps[6]—just tap and swipe the 4.3-inch (10.9 cm) touchscreen. Speed to success with fast double-sided printing of text documents and borderless color marketing materials. Breeze through multipage documents with automatic two-sided scanning and a 50-page automatic document feeder. Depend on a printer with an up to 30,000-page monthly duty cycle—the perfect fit for reliable color printing.

Save up to 50% on ink with HP Instant Ink.[5]

Print high-quality documents and photos in black-and-white and color—all for the same low price. Choose from three monthly plans depending on how much you print—change or cancel anytime.[11] Getting started with HP Instant Ink is quick and easy – learn more at http://www.hpinstantink.com HP high-yield ink cartridges offer an additional low-cost printing option for high-volume printing.[9]

On-the-go printing with HP ePrint

Print photos, documents, and more when you're on the go, using HP ePrint.

2-sided printing

Allows you to print on both sides of the page, cutting your paper use by up to 50%.

Automatic document feeder

Allows multiple pages to be copied or scanned at one time

Color touchscreen (printer)

Manage jobs directly at the MFP, using the HP color touchscreen.

Ethernet (printer)

Add this device to your office Ethernet network to share with your workgroup.

Scan to email

Save time by sending scanned documents or photos directly from your printer to email recipients.

Technical details

Functions

Print, copy, scan, fax, Web

Print Speed - Black (ISO, laser comparable)

Up to 21 ppm

Print Speed - Color (ISO, laser comparable)

Up to 16.5 ppm

Print Speed - Black (draft)

Up to 34 ppm

Print Speed - Color (draft)

Up to 34 ppmAfter first page; see http://www.hp.com/go/inkjetprinter for details. Print speed may vary depending on the type of output.

Print Speed - Black (normal)

Up to 21 ppm

Print speed - Color (normal)

Up to 16.5 ppm

Printer page yield

Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see http://www.hp.com/go/learnaboutsupplies

First page out (ready) black

As fast as 12 sec

First page out (ready) color

As fast as 13 sec

Resolution (black)

Up to 1200 x 1200 optimized dpi on plain paper from 600 x 600 input dpi

Resolution (color)

Up to 4800 x 1200 optimized dpi on HP Advanced Photo Paper from 1200 x 1200 input dpi

Resolution technology

HP Thermal Inkjet

Monthly duty cycle

Up to 30,000 pagesDuty cycle is defined as the maximum number of pages per month of imaged output.

Recommended monthly page volume

250 to 1500 pages (print)HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Print Technology

HP Thermal Inkjet

Display

4.3" CGD touchscreen

Processor speed

600 MHz

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 950 Black Officejet Ink Cartridge (~1000 pages); HP 951 Cyan Officejet Ink Cartridge; HP 951 Magenta Officejet Ink Cartridge; HP 951 Yellow Officejet Ink Cartridge: composite yield (~700 pages); HP 950XL Black Officejet Ink Cartridge (~2300 pages); HP 951XL Cyan Officejet Ink Cartridge; HP 951XL Magenta Officejet Ink Cartridge; HP 951XL Yellow Officejet Ink Cartridge: composite yield (~1500 pages). [Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see http://www.hp.com/go/learnaboutsupplies]

Compatible ink types

Pigment-based (black and color)

Print languages

HP PCL 3 GUI, HP PCL 3 Enhanced

Automatic paper sensor

No

Paper trays, standard

1

Paper trays, maximum

Up to 2

Mobile Printing Capability

HP ePrint; Apple AirPrint™; Mopria™-certified; Wireless Direct Printing

Connectivity, standard

1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11b/g/n; 2 RJ-11 modem ports

Connectivity, optional

Support the following external Jetdirect servers; Print only: HP Jetdirect en1700 External Print Server (J7988G), HP Jetdirect en3700 Fast-Ethernet External Print Server for Network Capable Hi-Speed USB 2.0 Peripherals (J7942G), HP Jetdirect ew2400 802.11b/g wireless and Fast Ethernet external print server (USB 2.0, 10/100Base-TX, 802.11b/g) (J7951G), HP Jetdirect ew2500 802.11b/g Wireless Print Server (J8021A); Other supported accessories: Apple AirPort Express, Apple AirPort Extreme, Apple AirPort Time Capsule

Network ready

Standard (built-in Ethernet, WiFi 802.11b/g/n)

Ports

1 USB 2.0; 1 Host USB; 1 Ethernet; 1 WiFi 802.11b/g/n; 2 RJ-11 modem ports

Security management

Device firewall configuration; Control panel lock; Password protect EWS, SSL/TLS (HTTPS)

Memory, standard

128 MB

Printer management

HP Web Jetadmin; Embedded Web server

Minimum system requirements

Mac OS X v 10.6, OS X v10.7 Lion, OS X v 10.8 Mountain Lion, OS X v 10.9 Mavericks: 1 GB available hard disk space; Internet connection; CD-ROM drive; USBWindows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, Internet Explorer, CD-ROM/DVD or Internet, USB; Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, Internet Explorer, CD-ROM/DVD or Internet, USB; Windows XP SP3 (32-bit only): Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 750 MB available hard disk space, Internet Explorer 6, CD-ROM/DVD or Internet, USB

Compatible operating systems

Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP (SP3)* or higher (32-bit only): *Supports 32-bit only; Mac OS X v 10.6, v 10.7, v 10.8 or v 10.9; Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)

Supported network protocols

Supported Network Protocols configurations (IPv4, IPv6); ARP; BOOTP; SMTP client; LLMNR; Bonjour; LP/ APIPA (Auto IP); NetBIOS/WINS; LPR/LPD;Custom Raw Port/Port9100; DNS Resolver; mDNS; SNMPv1/v3; Web Services Discovery; Web Services Print;DHCP options: 81/RFC4702/RFC4704, 12-Hostname; 44; Syslog; Firewall; SSL/TLS (HTTPs); Password-protected network Embedded Web server; Enable/disable network ports & device features, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP) & 802.1 Wired

Paper handling input, standard

250-sheet input tray

Paper handling output, standard

150-sheet output tray

Duplex printing

Automatic (standard)

Envelope input capacity

Up to 30 envelopes

Borderless printing

Yes (up to 8.5 x 11 in US letter, 210 x 297 mm A4)

Finished output handling

Sheet feed

Media sizes supported

Letter, Legal, Government Legal, Executive, Statement, 3 x 5 in, 4 x 6 in, 5 x 7 in, 13 x 18 cm, 8 x 10 in, 10 x 15 cm, L, Photo 2L, Envelope( #10, Monarch, 5.5 bar), Card (3 x 5 in, 4 x 6 in, 5 x 8 in)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in

Media types

Plain paper, Thick plain paper, HP Bright White Paper, HP Premium Presentation Paper, Matte, Other Inkjet Papers, Card Stock, HP Premium Plus Photo Papers, HP Advanced Photo Papers, HP Everyday Photo Paper, Matte, HP Everyday Photo Paper, Glossy, Other photo papers, Other specialty papers, Other Greeting Cards, HP Brochure Paper 180g, Glossy, HP Brochure and Flyer Paper, Matte, HP Tri-fold Brochure Paper, Matte, HP Tri-fold Brochure Paper, Glossy, Other brochure papers, Plain hagaki, Inkjet hagaki, Photo hagaki

Recommended media weight

16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Supported media weight

Tray 1: 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

Scanner type

Flatbed, ADF

Scan file format

Scan File Type supported by Software: Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PNG (.png), Rich Text (.rtf), Searchable PDF (.pdf), Text (.txt), TIFF (.tif)

Scan resolution, hardware

Up to 1200 x 1200 dpi

Scan resolution, optical

Up to 1200 dpi

Scan size (flatbed), maximum

8.5 x 14 in

Scan size (ADF), maximum

8.5 x 14 in

ADF Capacity

Standard, 50 sheets

Digital sending features

Scan-to E-mail; Fax Archive to E-mail

Copy resolution (black text)

Up to 1200 x 600 dpi

Copy resolution (colour text and graphics)

Up to 1200 x 600 dpi

Copy reduce / enlarge settings

25 to 400%

Copies, maximum

Up to 99 copies

Faxing

Yes, color

Fax transmission speed

4 sec per page

Fax memory

Up to 100 pages

Speed dials, maximum number

Up to 99 numbers

Power

Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz

Power consumption

35 watts (Maximum), 0.15 watts (Manual-Off), 6.80 watts (Standby), 2.20 watts (Sleep)Power measurements are based on ENERGY STAR® OM test procedure with 230 VAC, 50 Hz input.

Energy efficiency

ENERGY STAR® qualified

Operating temperature range

41 to 104ºF

Operating humidity range

25 to 75% RH

Software included

HP Printer Software, Google Toolbar, HP Update, Shop for Supplies Online

Warranty

One-year limited hardware warranty; For more info please visit us at http://support.hp.com

Dimensions (W X D X H)

19.7 x 18.5 x 12.4 in (with duplexer installed, output tray folded up)

Dimensions Maximum (W X D X H)

19.7 x 25.5 x 12.4 in (with duplexer installed, output tray extended to Legal)

Weight

28.62 lb (with duplexer)

Package weight

35.72 lb

What's in the box

HP Officejet Pro 8620 e-All-in-One Printer; Automatic two-sided printing accessory; HP 950 Black Officejet Ink Cartridge (~1000 pages); HP 951 Cyan Officejet Ink Cartridge: composite yield (~700 pages); HP 951 Magenta Officejet Ink Cartridge: composite yield (~700 pages); HP 951 Yellow Officejet Ink Cartridge: composite yield (~700 pages); Power cord; Phone cord; Setup poster; Getting started guide; CD-ROMs (for software, Windows and Mac printer drivers, and User's Guide); [Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies]

Cable included

No, please purchase USB cable separately

HP Officejet Pro 8620 e-All-in-One Printer is rated 3.4 out of 5 by 109.
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Rated 1 out of 5 by JKinCO from Continuous disconnect The only consistent action is the ability to disconnect from the computer despite the fact is is connected via cable and on the same network. I have to power off/power the printer on every couple days to reconnect which is quite inconvenient.
Date published: 2023-08-31
Rated 1 out of 5 by JoeUnhappy from Updates to web services, removal of web scan Had this for years. HP updates to using web services through a server and removal of web scan to my PC as well as the infamous off line problem (requires a reboot) turned a once good printer into a dog. Went to different brand.
Date published: 2021-06-08
Rated 1 out of 5 by BTinAZ from Print Head Issues! Do not buy HP printers! The printer has been great up to this point. Now it has a printer head issue. The funny thing is, when I unplug the unit and plug it back it's able to print a test page before the error shows up again. What is that about? And the printer head is as much as the printer? If I can't get this going, then I will be in the market for a new one. I'm 100% certain it won't be an HP.
Date published: 2021-02-14
Rated 2 out of 5 by dawn410 from I've had this printer for over 10 years and has worked great. However if one printer cartridge is depleted it will not print documents which a huge inconvenience. Their should be a way to override this feature especially if most of the time the black cartridges are used.
Date published: 2020-12-17
Rated 1 out of 5 by alexg5017 from Complete garbage! Buying a useless paper weight! What a garbage product. First of all we bought 2 of these printers. One for me & one for my fathers house, so two different networks & PC's, but both PC's are HP's. These printers dont stay connected to network for two days straight. I've spent more time trying to reconnect to network & printer claiming it cant find PC on the same network as the night before. I know HP going to claim it has to do with firewall blocking it. But I've done that route already too and sure enough after adding it to allowed devices on antivirus the printer died the next day. What a waste of money. We have an Epson at work and zero issues once we connected to network, 2 years & its only lost connecting once with the same antivirus on our PC's. I will never buy an HP printer again!!!!
Date published: 2019-11-06
Rated 1 out of 5 by Devolin81 from Planet destroyer I bought this 4 years ago for a premium. It’s been used an average amount, and now it won’t print because of a “printhead” error. A cursory search online finds this to be a common fault of this machine. It’s hundreds of dollars to replace, but why would I do that when I can buy a new printer for way less. Then this goes to the landfill.
Date published: 2019-10-03
Rated 1 out of 5 by Julie the ED from Constant ADF error that can't be cleared Apparently, if you look up the matter in forums, the phantom jam in the ADF document feeder has been a real issue with this model. It does not matter if I do the suggested fixes, the computer still comes up with the error and it frequently can't be cleared. Last time we took it in for repair and it came out working for a few weeks. Then we were able to reset it ourselves a few times. Now the error appears to be fatal. Nothing is jammed in the document feeder, and the printer will not function.
Date published: 2019-07-15
Rated 2 out of 5 by JohnDeereJIm from Love/Hate Relationship I bought this printer five years ago and had I not paid so much money for it I'd have recycled it a long time ago. It does have almost all the features I like in a printer. A feature it doesn't have is a separate feed drawer for photo papers. Its main trade mark seemed to be paper jams. The were days I needed to print several hundred pages. When the printer worked right, I could print 100 pages in 50 minutes. But there were days when I couldn't get out more than 50 pages and I spent lots of time on the phone with HP support people who were always polite and helped. This product is discontinued, probably with good cause, but there are lots of new ones available. If you are looking for a bargain price on a discontinued product, avoid this one like the plague!
Date published: 2019-02-15
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Can I print in black ink only

Asked by: Fast Jack
Hello. Thanks for your question. You need some ink in all of the ink cartridges to print anything with this HP Officejet Pro 8620 printer. It helps protect the printheads.
Answered by: HP Live Expert Cheri
Date published: 2023-08-19

How do I open to replace ink

Asked by: Judemckay
The User Guide for this HP OfficeJet Pro 8620 is located at this link: https://support.hp.com/us-en/product/hp-officejet-pro-8620-e-all-in-one-printer-series/5367611/manuals
Answered by: HP Team Grant
Date published: 2023-05-27

Can this printer be attached to a laptop and print emails and pdf files?

Asked by: Catcheral
Hello. Thanks for your question. You can set up and connect this HP Officejet Pro 8620 printer to a laptop with the USB A to B 2.0 cable. We recommend using the HP Smart app to set up the printer on your laptop.
Answered by: HP Live Expert Cheri
Date published: 2023-03-19

Used my Officejet Pro 8620 for many years and it has worked great, How do i get the scan function to work?

Asked by: Lhadd
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.