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Tech Support Services care packs

HP Smartfriend Service

2  Products (View all)

  • Virus removal
  • Software installation and configuration
  • Connectivity assistance
  • Phishing and identity theft
3% back in HP Rewards
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HP Active Care for ProDesk/ProOne 400 / HP desktop 200 series

2  Products (View all)

  • Powered by HP TechPulse, AI-based analytics platform.
  • Mitigate downtime with fast responses
  • Keep PCs up and running everywhere
  • Secure data and media
3% back in HP Rewards
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HP Active Care for ProDesk/ProOne 600, EliteDesk/EliteOne 700/800

2  Products (View all)

  • Keep PCs up and running everywhere
  • Secure data and media
  • Prepare for the unexpected with HP Tech Pulse.
  • Meet specific service needs
3% back in HP Rewards
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HP Active Care for HP Workstation z2xx/z4xx z6xx/z8xx 3/3/3

4  Products (View all)

  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Access to highly skilled HP remote support agents
3% back in HP Rewards
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HP Active Care for HP Notebook series

2  Products (View all)

  • Access to highly skilled HP remote support agents
  • Travel services available in more than 90 countries
  • Defective media retention
  • Protection against accidents
3% back in HP Rewards
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HP Active Care for ProBook series

10  Products (View all)

  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Access to highly skilled HP remote support agents
3% back in HP Rewards
View Details
HP Active Care for EliteBook Series

8  Products (View all)

  • Keep PCs up and running everywhere
  • Secure data and media
  • Prepare for the unexpected with HP Tech Pulse.
  • Meet specific service needs
3% back in HP Rewards
View Details
HP Active Care  for Zook G7+

4  Products (View all)

  • Powered by HP TechPulse, AI-based analytics platform.
  • Mitigate downtime with fast responses
  • Keep PCs up and running everywhere
  • Secure data and media
3% back in HP Rewards
View Details
 
$69.99 $277.00
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We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

The personal information you provide will be used according to the HP Privacy Statement

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When you select items from your cart, the corresponding number of Care Packs is added. To add a Care Pack to fewer items, please place separate orders for any items you do not want to cover with a Care Pack.

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    How do I find my serial number?

    Desktops & All-in-Ones

    Some products utilize the keyboard shortcut 'Ctrl + Alt + S'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, typically located on the back of your product.

    Notebooks

    Some products utilize the keyboard shortcut 'Fn + Esc'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, which may be located behind the battery.

    Printers (Both HP and Samsung)

    Look for the bar code stickers on your printer.The Serial number on a Samsung printer can be used wherever an HP serial number is requested. Samsung printers refer to a 'product number' as a 'model code' designated with 'M/C', and typically start with 'SL-_'.

    Tablets

    Your product information is typically located on the back or bottom edge of your product.