HP Services and Extended Coverage
Extend your PC coverage from 1 year to 3 years so you can have peace of mind and get back to creating, playing, or streaming.
24/7 support
Call. Chat. Email.
Real people with real expertise are ready to get real helpful. We offer quick and easy support 24/7/365 from anywhere in the world.
On-site Repairs
Get fast, flexible service in person—we'll pickup your machine or fix it on the spot.
Accident & theft protection
Accidents happen. We unhappen them.
Add Accidental Damage Coverage¹ for life's little surprises. Stuff happens, but we'll take care of it so you can get back to what you do best.
Peace of Mind: Found
Optional Theft Protection¹ will help you determine if your PC is stolen, then help you find it and lock down your data.
Money-back guarantee
If you don't use your HP Care Pack after it expires, you'll get your money back with a risk-free rebate.1
Learn more
Real help, real easy.
Quick, expert tech support solutions for your tech issues, from PC and network setup to viruses and non-hardware repair.
How your service works
Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.
step1
Select a service
Look through the service options, find one that fits what you need, and buy it.
step2
Check your inbox
You’ll receive an email with a phone number and your unique one-time service code you’ll use to contact a support specialist about resolving your issue.
step3
Reach out anytime
With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.
step4
Provide device access
An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.
step5
Watch us work
With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.
Disclaimers:
- HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your product.
