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HP 3 Year Accidental Damage Protection W/Pickup And Return Service For Consumer Notebook

DIGITAL

  • Accidental damage protection
  • Absolute home and office theft protection
  • Hardware Repair Coverage
  • Coverage begins day of PC Purchase

HP Care Packs are delivered electronicallySEE DETAILS
Product # U7C97E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection and theft protection provides reliable support and expedited repairs. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Theft Protection by Absolute Home and Office

If your device is lost, or worse, stolen, we can lock your device, track it, and work with the authorities to help recover it. We can even wipe your hard drive so your private data stays private.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

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Save 10% on HP & Poly accessories when purchased with a PC. Exclusions apply.

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HP 3 Year Accidental Damage Protection W/Pickup And Return Service For Consumer Notebook is rated 4.0 out of 5 by 241.
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Rated 5 out of 5 by from Very Good Warranty Very good warranty
Date published: 2023-01-29
Rated 5 out of 5 by from Great Protection Package This is great protection at a reasonable price. I hope my laptop is never damaged or stolen, but if it is, I'm covered!
Date published: 2023-01-17
Rated 5 out of 5 by from Great protection Great protection for a great price
Date published: 2022-12-23
Rated 5 out of 5 by from The Best Computer ! I am extremely satisfied with my HP computer, mouse and care pack.
Date published: 2022-12-15
Rated 5 out of 5 by from HPP 3 Yr. Protection Plan Great deal! I paid half with the discount!
Date published: 2022-12-13
Rated 5 out of 5 by from Never Received I buy a CarePack for every piece of HP Equipment I own and have always been very happy with support. Great deal
Date published: 2022-11-30
Rated 5 out of 5 by from Easy It was so easy to update my warranty.
Date published: 2022-11-22
Rated 5 out of 5 by from I purchased laptop from HP and purchased printer from Walmart's
Date published: 2022-11-10
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When does this sale end?

Asked by: Mosey2022
Thank you for your question! Unfortunately, this forum does not have information on pricing or promotions.
Answered by: HP Team Grant
Date published: 2022-10-07

The description above states "HP will repair or replace your device if it’s been damaged from any... electrical surges". But Terms and Conditions doc states "HP Care Pack Services do not cover damage caused by... electrical disturbances". Which is true?

Asked by: Blyonstx
This HP 3-Year Accidental Damage Protection W/Pickup And Return Service For Consumer Notebook will protect against electrical surges. There are two types of Care Packs. One with accidental damage and one without. The one with accidental damage will protect you from power surges. HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Answered by: HP Team Grant
Date published: 2023-02-28

IS there a payment plan option for the 3 year warrany program?

Asked by: wayne1212
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2022-08-23

i bought my notebook in the US and i am now in Canada. Will the 3 year warranty be valid in HP Canada as well?

Asked by: sadz
Thank you for your question! Unfortunately, HP Care Packs purchased at the HP US store are good for the US only. However, please visit the HP Canada Store for assistance with Care Packs in Canada. The HP Canada Store has Care Pack available as well.
Answered by: HP Team Grant
Date published: 2022-09-06

So if I purchase the 3-year accidental damage protection today, it is effective the day I purchase the computer, not starting the day that I purchase the protection plan? I bought my computer in 2021 so it would only be good for 1.5 years. Correct?

Asked by: buckyc
Thank you for your question! The HP 3 Year Accidental Damage Protection W/Pickup And Return Service For Consumer Notebook must be purchased during the initial warranty period. As most HP warranties are typically one-year your PC would not qualify for this protection. There are Post-Warranty Plans available for purchase however. To answer the question, when this Protection is purchased it starts on the day of the original PC purchase and not the purchase of the plan.
Answered by: HP Team Grant
Date published: 2022-11-07

Great day. Recently we received offer Accidental Care Plan for HP ENVY 17.3 INCH LAPTOP PC-17-ch 1000 ids Base Model. However, when activate the Certificate it shows PAVILION - 15, 15X360, ENVY -13,14,15 & 15X360V is this accurate?

Asked by: AAJAY
Thank you for your question! For questions about Care Pack coverage please visit this website: https://www.hp.com/us-en/shop/cv/carepackfaq Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2022-07-14

3 year warranty starts after 5-12-2023? Am I correct

Asked by: MahaI
Thank you for your question! Coverage starts the day of PC purchase.
Answered by: HP Team Grant
Date published: 2022-05-16

is this service for additional 3 years above the two years promised by Sam's Club?

Asked by: Rushdy
Thank you for your question! No, the 3-year coverage begins on the day of the PC purchase, not the purchase of the plan but the original PC purchase date.
Answered by: HP Team Grant
Date published: 2023-02-28
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.