Rated 1 out of
5
by
laneysings13 from
Defective Device, Worse Customer Service
Absolute trash device. Purchased to replace a Pavillion 360 I used for several years. Touchpad has been defective since day 1 and HP has refused to remedy the issue for months. The only option I have available is to send the computer to an offsite location for repair, and HP will not issue a temporary replacement until they have received this device, thus leaving me (a graduate student) without a computer for an undisclosed period of time. I was initially told I could take the computer to Best Buy for repair only to be told later that doing so would void my warranty. I feel like I have been scammed and here I am 9 months later without a functional computer. Worst customer service experience of my life. Stay far away.
Date published: 2025-01-06
Rated 5 out of
5
by
Koknok from
Good pruduct
Works well custom pc arrived as it shpuld
Date published: 2024-08-29
Rated 5 out of
5
by
Stanley Deus from
Good product
Good product
Date published: 2024-08-27
Rated 5 out of
5
by
Anonymous from
Nice
Nice laptop.
Date published: 2024-07-15
Rated 1 out of
5
by
Public Name 123 from
Find Another Option
I don't like this computer. My biggest complaint is it's unable to perform basic functions like internet browsing and playing videos without long pauses and buffering issues. A speed test on my internet just showed 157.3 Mbps download / 10.8 upload, so the issue isn't my internet. Other computers function on the internet exactly as you would expect at those speeds. Something is wrong with this computers processing power. When you try to watch videos the CPU % and Memory % in the Task Manager (or Lasso) show massive spikes and the computer just grinds to a halt. This happens in both Chrome and Firefox, so I don't think it is a browser issue. I would not recommend this computer.
Date published: 2024-05-28
Rated 4 out of
5
by
Student Amanda from
Heavy, but it checks all of my boxes!
Pros:
- Full-sized, backlight keyboard with the number pad
- Touchscreen (don't care much about it turning into a tablet, but touchscreen was something I required)
- Battery life is decent, and I haven't had any issues with the i5 processor.
Cons:
- Laptop weight (it's a big boy!)
I was on the hunt with a very specific list of requirements for a new laptop to replace my older model pavilion. While this one was only a i5 v my older i7, it did meet all my other requirements. After about a month, I have no complaints and I'm happy with my purchase. If this one lasts as long as my old one, I'll continue to purchase HP laptops over other brands.
Date published: 2024-05-26
Rated 5 out of
5
by
MCJames from
First HP laptop
So far, I am loving my laptop! It was easy to set up and all the functions are working as expected.
Date published: 2024-05-17
Rated 3 out of
5
by
consumer 28 from
Great 2-in-1 device. Needs keyboard updates.
The laptop works well and I love the 2-in-1 features. However, the silver keyboard is very difficult to see, even with the backlit keyboard. I purchased a black keyboard overlay, but it blocks some of the backlit feature. This is an important aspect of the functioning of the computer. There's also no light to display the on/off feature of the numbers lock key.
Date published: 2024-03-28
Rated 5 out of
5
by
Sheila K from
It’s perfect for me. I like being able to fold it and use it as tablet, and the power of a full pc.
Just perfect for me
Date published: 2024-03-05
Rated 5 out of
5
by
Adriana G from
Amazing
I love the laptop so fast so light is perfect for what I need
Date published: 2024-02-29
Rated 3 out of
5
by
TamIam from
Defective Upon Arrival
Defective upon arrival. The LED screen was coming out of the outer case on top left corner upon opening laptop for the 1st time.
Date published: 2024-02-24
Rated 3 out of
5
by
tleez22 from
Not a great version of the Pavilion 360
I had a previous model year of this computer (that works great but the battery failed and I couldn't replace it). I loved that computer, but don't love the changes they made to the model. First, the way it converts is awkward. Secondly, you have to have it in the "normal" position to turn it on which is annoying. I also hate Windows 11, but that's not HP's fault.
Date published: 2024-02-15
Rated 5 out of
5
by
Drea242 from
Hp
Good for what I needed it for
Date published: 2024-02-06
Rated 1 out of
5
by
Janellee from
Very disappointing! I’m so upset.
The laptop is probably great. However, I wouldn’t know since I never received my delivery! I’m not sure why HP would ship such an expensive product and not confirm address, request signature upon delivery, or even insure the delivery! I’ve been given the run around and still no laptop and no refund.
Date published: 2024-02-02
Rated 5 out of
5
by
Neya from
HP Speed
The computer is an upgrade over my old HP computer with uploading speed.
Date published: 2024-02-01
Rated 3 out of
5
by
Unicorn 1799 from
Not bad
The fan is loud and gets hot pretty fast if it isn’t standing
Date published: 2024-01-23
Rated 5 out of
5
by
Jos Munix from
HP Laptop
Excellent laptop. Responsive, clean, and large enough for both hands.
Date published: 2024-01-20
Rated 5 out of
5
by
charliesan from
Works great fast reliable
Easy setup
Date published: 2024-01-10
Rated 1 out of
5
by
Terri P from
operating system shot upon receiving.
This computer ended up being defunk. Support informed me that the operating system was shot. I never even got to do anything with it. I was told to send back for new replacement, which I did. You received the bad one back on December 22 but have yet to send out the new replacement.
Date published: 2023-12-29
Rated 5 out of
5
by
Anonymous from
Pavillon Laptop 360
Very good laptop, fast and light
Date published: 2023-12-28
Rated 5 out of
5
by
Carole2023 from
Great laptop
Loving my new HP Laptop. It’s fast and easy to set up and use. Only got it Two weeks ago but so far everything is as expected.
Date published: 2023-12-26
Rated 5 out of
5
by
Norrin from
!!
I like it....!
Date published: 2023-12-18
Rated 5 out of
5
by
Kristen250 from
Love it
Heavier than what I was expecting but the display is great and love the 10 key being on this laptop, that is why I chose it. Only had it for a couole of weeks but love it so much already
Date published: 2023-12-12
Rated 5 out of
5
by
C. Conway from
Easy start up.
Was super easy to start up. Love the transfer of all files from my desktop. Made everything go super fast. Only issue I had was it downloaded all the files plus that I had on my desktop. I think I told it the wrong thing. Ha. But overall was great.
Date published: 2023-12-11
Rated 5 out of
5
by
Emanuele from
Great laptop
The laptop arrive earlier than expected. I was not sure if to purchase a tablet or a laptop but this solves the problem. Seems to be well built, fast to load.
Date published: 2023-12-09
Rated 1 out of
5
by
brad's laptop from
an external hard drive
I've been trying to get help with adding an external hard drive / CD/dvd player and so far the system will NOT see it and efforts to get help are not helpful - online. Do I have to call to get an answer
Date published: 2023-12-09
Rated 5 out of
5
by
Tru Vizion from
Great product
Been amazing from start to finish. Pc works great.
Date published: 2023-12-07
Rated 5 out of
5
by
Mary from cali from
I am very happy!
So far my new HP laptop is working great. The setup was so easy and seamless. I replaced my old HP laptop with the newest version, so I feel very comfortable with it. The salesman was very helpful and kind. My only complaint is that he sold me the transfer program, which turned out to be unnecessary. Microsoft transferred all my documents and apps to the new laptop and it was quick too. When I requested to return the transfer program, I received the return Fedex shipping label promptly and I was able to drop it off at my local Officemax. Overall, I am very happy with my purchase and with the service I received in the sales process as well as the return.
Date published: 2023-12-05
Rated 1 out of
5
by
Anonymous from
I need a refund for the $ spent on this software
I paid for my laptop to be equipped with Office 365, and now I am being asked to buy the product again.
Date published: 2023-11-24
Rated 5 out of
5
by
Unhappy US Purchaser from
Laptop pre-installed software
Very nice. Only thing its missing is some kind of photo adjustment software. Others I had did. And I can't find the place to uninstall programs, like Bing which is annoying.
Date published: 2023-11-18
Rated 5 out of
5
by
Anonymous from
Seems to be a good machine.
This seems like a fine laptop. I got it almost concurrently with my fiber optic internet, so I can't really say how fast it is, but it sure seems quick. I customized it slightly. I wish I had added fingerprint recognition and maybe facial recognition, but still think I made a good purchase.
Date published: 2023-11-14
Rated 5 out of
5
by
hope. from
its great.
Date published: 2023-11-14
Rated 5 out of
5
by
June D. from
A good laptop
This laptop doesn't have 2 hinges. And it has one of the best operating systems.
Date published: 2023-11-14
Rated 5 out of
5
by
Anonymous from
Beautiful Quality
Perfect for my needs. It is more than I expected.
Date published: 2023-11-13
Rated 5 out of
5
by
Mike Mac from
Versatile computer
Good computer for a student and has double the storage a lot of the others have.
Date published: 2023-11-13
Rated 5 out of
5
by
MSMM from
Lots in a little package
This laptop packs many great features into a device that's small enough to travel with you while having a large screen. Thanks, HP, for creating great products.
Date published: 2023-11-11
Rated 5 out of
5
by
CJ Grannymah from
Good flexibility
I like the size of this computer and the fact it can be used as a touch screen.
Date published: 2023-11-10
Rated 5 out of
5
by
T R J from
great
love very fast
Date published: 2023-11-10
Rated 5 out of
5
by
Stanbear from
Awesome 360 Laptop
Awesome 360 convertible laptop. Runs super fast! Awesome price too.
Date published: 2023-11-10
Rated 4 out of
5
by
Oppy from
RN
I enjoy using this computer. It's is very nice.
Date published: 2023-10-12
Rated 5 out of
5
by
buermash from
HP Pavilion x360 15
The laptop is clean looking, light and fast. The keyboard is easy on the hands and works well.
Date published: 2023-10-09
Rated 5 out of
5
by
Peggy Day from
Nice Replacement for my old HP Envy.
This Pavilion x360 Convertible Touch screen laptop is replacing my HP Envy touch screen convertible laptop which failed due to a battery issue which lead to failure to boot. Ordering was simple but tracking the delivery was insane. Fed ex lost the first order and finally after weeks of phone calls and frustration a replacement Oder was sent by HP. I love the ease of use and set up of this product. I did purchase the extended Care Pack 3 yr warranty which I probably won’t use because HP is a great product and wouldn’t buy another brand, after all we’re creatures of habit. Don’t hesitate to buy this laptop. You’ll love it.
Date published: 2023-10-02
Rated 5 out of
5
by
Shatae from
Really 4.5 Stars
I have this 5 starts but it’s really like 4.5. The .5 I’d deduct for are very small details and possibly more of a preference than necessity. The camera does not have a built in shutter for privacy and any off-market brand you buy isn’t narrow enough to only cover the camera so you lose out on screen visibility. Also even though the pen is magnetic, it’s not a very strong hold and the likely hood of you losing it eventually, is high. Last issue is less of a preference and is actually technical but could also be user error as I’m still getting accustomed. But when in tablet mode, if you allow the screen to rest/lock you have to fold it back to unlock it and then flip it again. That’s really annoying. All in all, I’m definitely happy with my purchase and all the system features themselves are great.
Date published: 2023-10-01
Rated 5 out of
5
by
JohnEBGood from
Great computer!
Sleek design. Easy power button. Crystal clear screen. Fingerprint ID.
Date published: 2023-10-01
Rated 5 out of
5
by
Connee from
Great Purchase
I love this laptop. Easy to set up, love that you can touch the screen or use the pad to search, etc.
Date published: 2023-09-30
Rated 5 out of
5
by
JoCard from
Great Little Computer!!!
HP Pavilion is a great little computer!! I loved mine so much, my daughter bought one too!
Date published: 2023-09-29
Rated 5 out of
5
by
Bill Ga from
System extremely fast, screen extremely clear, stylus works very well for presentations
Great laptop purchased for daughter a college student
Date published: 2023-09-25
Rated 4 out of
5
by
Thomas Q from
Getting used to the new oneI liked the larger screen on my oldPavillion. There new features
Replacing the old Pavillion
Date published: 2023-09-19
Rated 5 out of
5
by
Mary Sunflower from
Good size and speed, versatile
For the most part we are using this unit as a laptop, it is nice that it has a touch screen. My boyfriend likes the fingerprint recognition because he always has trouble remembering his passwords. A good purchase to replace an older Dell with Windows 10 that was SUPER SLOW!! Glad to have this upgrade.
Date published: 2023-09-17
Rated 4 out of
5
by
abell from
Okay Computer
The computer is okay. The speaker placement really distorts sound, and understandable with the RAM but the laptop holds no charge.
Date published: 2023-09-17