Energy Star
EPEAT Bronze

HP Officejet Pro 6830 e-All-in-One Printer

FunctionsPrint, copy, scan, fax, Web
  • This printer has been discontinued. Please shop for associated supplies.
  • Print, copy, scan, fax, Web, wireless
  • Print speed ISO: Up to 18 ppm (black), up to 10 ppm (color)
  • 35-sheet ADF; Auto duplex printing; Borderless printing
  • High yield ink available; Instant Ink eligible
See Product Details
HP Officejet Pro 6830 e-All-in-One Printer is rated 2.2 out of 5 by 191.
  • y_2023, m_9, d_26, h_3
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_190
  • loc_en_US, sid_E3E02A, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 42ms
  • REVIEWS, PRODUCT
Rated 1 out of 5 by SofK from Error upon error :/ I bought this printer as I hoped it would be more reliable than my Officejet 7500 - but I'm spending hours and hours on solving different errors - always! Think I'm completely done with HP after a minimum of three very bad products. All I by is Officejet pro and I would therefore expect a little quality
Date published: 2021-03-31
Rated 1 out of 5 by neverbuyinghpagain9 from Absolute garbage product and customer support I bought this printer to use at home, it doesn't get much use. Yes, I've had it for about 4 years and just today I received an error message that there is an issue with the print head. Well after spending over an hour on the phone with support, the only piece of advice or help they would give is that I "should of bought the extended warranty" and "Here's a discount code for 5% off". How about you make a product that lasts instead of selling this garbage. I have other printers at my office for nearly 8 years, made by HP, that work perfectly and never had an issue. Their customer support is terrible and rude.
Date published: 2020-09-11
Rated 2 out of 5 by syw610 from Terribly Unfair This model was discontinued for performance reasons; it clearly failed as a reliable product and burned through ink like crazy. Now it needs new printhead replacements that cost 2x the actual purchase price. How???? My product was registered. In the very least, HP should have contacted to either buy back or offer discount or coupon towards new purchase after discontinuing this model. Or I could just invest in new product by different manufacturer.
Date published: 2020-05-02
Rated 1 out of 5 by Kloiga from Does Not Last This printer began having black ink head issues after a year. Cleaning the black ink head kept it going for a few more months, but now won't print black at all. Internet searches reveal this is an issue with this series. Replacing the ink head will cost more than the printer. Now looking for a printer that'll last more than a year.
Date published: 2019-10-28
Rated 2 out of 5 by paul516 from Wouldn't buy again I've had mine for several years and it's worked OK once I got one that worked at all. HP replaced the original twice under warrantee for various reasons. The final replacement has worked for a couple of years until it started printing pink streaks in dark blue areas. Repeated print head cleaning has failed to resolve the problem and since the print head is non-removable and sending to HP for repair would cost more than a new color laser from Staples it looks like this old printer is going away to be replaced by a new color laser.
Date published: 2019-09-13
Rated 2 out of 5 by VMC27 from Worst Printer Ever I bought this printer 3 years ago. I literally had to have it replaced by HP within the first month. They sent me the same printer back I am convinced. I've used it like... twice MAYBE. You're better off getting a cheap printer. I
Date published: 2019-08-15
Rated 1 out of 5 by Calac from HP Officejet complete failure in 3+ years I bought HP 6830 about 3 1/2 years ago (spent ~$125+). The black color is not printing at all, even after rebooting and going thru 3 levels of cleaning cartridge/printhead. I replaced the cartridges with brand new, genuine cartridges few weeks ago (spend $80!). The support agent now tells me I have to get a new printer and that of course means my cartridges are useless. Of course, I would also have to buy new cartridges for my new printer ! It is totally unacceptable that a company like HP should manufacture a product that only lasts 3 1/2 years. Imagine the resources used to put a product like that together. I would hesitate to recommend a HP printer to anyone. It was stunning how non chalant HP is about telling you...I know it is not the unfortunate agent's fault, but they are in the frontlines. Case # 5030966753
Date published: 2019-05-04
Rated 2 out of 5 by Nonserenity from Hated having to pay for “per page” I have always love all HP products but will buy no more. I thought if I just stopped payments to them I could buy my own ink cartridge. NOPE. My printer stopped working until I reinstated their monthly withdrawal from my bank account. THEN I get a “there is a problem with the print cartridge”! I tried running the “clean print cartridge” three times only to have it freeze up completely! That was the last straw. I went out and bought a Cannon that I’m happy with! And now won’t let me post my review!!!!!
Date published: 2019-05-02
Rated 1 out of 5 by Angry Lawyer from Beware Bought this printer in 2015 and have had one problem after another. It is the most expensive hunk of junk printer I have ever bought. The scanner will not work so you are better off buying a $20 printer. Customer support is anything but that. They want to charge you to talk to anyone if it has been a year since purchase and your warranty is expired. I will never buy another HP as a result.
Date published: 2019-04-27
Rated 1 out of 5 by jfelixs from Good printer, until the initial ink runs out not bad out-of-the-box. But all down hill from there. New ink cartridges cost more than buying another printer and chances are pretty high you will not be able to print with them anyways. Ink head never worked once I replaced the ink cartridges. Wireless is unusable because it's always dropping and fax only worked once, the second time I needed it, it just won't do anything. Unfortunately I do not use the printer too often so it's out of warranty but seems like the only thing that still works is the scanner. I should have spent the 90$ of the ink on a new printer, that's NOT HP.
Date published: 2019-02-19
Rated 1 out of 5 by rosilynne from PRINT HEAD ISSUES I can not believe the cost of this thing and the printer head issue. I have barely used it. This is crazy! WHAT A WASTE OF MONEY!
Date published: 2018-11-01
Rated 1 out of 5 by BigDRichT from Color printing quality happened fast - Print heads This is the third HP all-in-one I've purchased over the years. This was the first one I will not be able to give to charity as a workable, quality printer when I buy the next one. One day, a little over a year of light use (100 - 200 pages per month - mostly black & white - light color printing), it just stopped printing colors properly and began to streak. After multiple cleanings and streak removal maintenance and changing printer cartridges, I've given up. I'm extremely disappointed in this printer. I've been loyal to HP for all this time and this is leaving a very sour taste. Won't even print green anymore.
Date published: 2018-09-28
Rated 4 out of 5 by Tonyho3 from All in one printer An excellent product for the price, has worked for past 2.5 years without fault. Very happy with the wireless print feature from phone , laptop or tablet. Produces a high quality print on all paper
Date published: 2018-07-04
Rated 1 out of 5 by CPAMARYLAND from Bad Printer Heads Black printer head stopped working. tried to fix using the internet recommended process and that worked for a while. Then black printer head stopped again. 6830 is total junk.
Date published: 2018-05-16
Rated 5 out of 5 by Mar from Muy buena Muy contenta con todos los productos HP y ahora especialmente con esta impresora para mí magnifica.
Date published: 2018-04-30
Rated 1 out of 5 by lornadoone60 from Print head issues I'm really disgusted that my print head went bad with only a year or two of use.. I did not purchase a warranty because it was expensive, but now wish I would have..
Date published: 2018-04-28
Rated 1 out of 5 by G2R from Decepcionante Justo al cumplir los 2 años y sin apenas uso, aparece error " Problema con cabezal de impresión". Muy decepcionado con el producto.
Date published: 2018-03-28
Rated 1 out of 5 by Lolotrx from Desilusión Esta impresora es la segunda que tengo la primera tuvo el problema que por lo que he leído es muy común en este producto....los cabezales, esa impresora me la cambiaron porque estaba en garantía pero cual fue mi sorpresa....ahora la nueva impresora que me ha dado de nuevo tiene el mismo problema que la primera.....los cabezales de nuevo y ahora no tengo garantía para poder cambiarla.....una pena pero estoy muy decepcionado y desilusionado con esta marca....
Date published: 2018-03-06
Rated 1 out of 5 by AliAlQayyim from Printer head issue for 2 printers in a row I loved that printer when i first got it, it worked perfectly fine then after a 5 months out of the blue "printer head error" so i called HP support center and the printer was still under warranty so they replaced it with no charge, THANK YOU HP. After 4 months of regular home use same issue " printer head error".
Date published: 2018-02-12
Rated 4 out of 5 by Forty2 from love this printer I love this printer except when my computer loses connection and I have to restart my computer to connect to printer. Happens a lot.
Date published: 2017-07-12
Rated 4 out of 5 by Gene219 from OfficeJet 6830 This is a very good printer but I would like a message feature warning about low ink levels.
Date published: 2017-04-14
Rated 2 out of 5 by Micker908 from It had good features but linking to wireless ? Keeps dropping wireless devices
Date published: 2017-04-13
Rated 1 out of 5 by Anonymous from I don't believe it The printer just died on me after 1 year. Can't even power off. I have to turn off the main switch!!
Date published: 2016-12-22
Rated 2 out of 5 by Shouvik from HP 6830 All in One This product has great features. I really needed the covered paper tray, the top loading feature, double sided printing and scanning, with WiFi printing as a bonus. However, what I did not like was that within about 3 months, I started getting a "print head error" which required the print head to be replaced. The service provisioning is also not seamless. It was almost two weeks before the replacement could be done. With my previous HP 5610, we never had a hardware issue for nearly 8 years - all it needed was a bit of cleaning! But it gave up and we bought this for our personal use and a minor home office.
Date published: 2016-09-25
Rated 2 out of 5 by JennT from Printhead Well I will echo all the other reviews, printhead dead in about a year. Disappointed to hear that I will be getting a refurbished one . Obviously a manufacturing issue as they have discontinued the model. It would have been nice to get a different model as the replacement will go in about a year as well.....
Date published: 2016-08-04
Rated 1 out of 5 by MLFamily from Printhead error As you can see from the many reviews this printer has a issue that causes it to have a printhead error which seems to be unfixable. Our printer got the error in less than a year and never worked again. On the other hand we are VERY impressed with the support from HP on this issue. After a quick phone call HP did the right thing and replaced the printer.
Date published: 2016-07-22
Rated 1 out of 5 by Karen51 from Printed for only 1 year!! We purchased the printer July 12, 2015. The printer is now stating there is a Printhead Error. It was good while it lasted.
Date published: 2016-07-14
Rated 1 out of 5 by Dave from No! No! No! NO! Bought 13 months ago. Surprise surprise, one month out of warranty and the print head dies, this is a non user replaceable part which when broken renders the whole print function completely useless.
Date published: 2016-06-29
Rated 1 out of 5 by Dave from No! No! No! NO! Bought 13 months ago. Surprise surprise, one month out of warranty and the print head dies, this is a non user replaceable part which when broken renders the whole print function completely useless.
Date published: 2016-06-29
Rated 1 out of 5 by Myname43 from Print Head Dead after 8 Months Good printer when it worked. After very little use got a "PRINT HEAD ERROR" one day and never worked again.
Date published: 2016-06-25
Rated 2 out of 5 by bankinglady from Great features I loved this printer until the first one came up with "problem with printhead" and since it was still on warranty, they sent me a refurbished one. Well, less than a year later, this one too has "problem with printhead". Not good if your job is mostly printing checks and finance reports.
Date published: 2016-06-22
Rated 4 out of 5 by Ow w.k. from Excellent print quality, easy to setup and use HP 6830 is an excellent product with great print quality at a reasonable price. It is easy to use and can be set up easily, basically just plug in and use. It gives us many great print-outs for both my office work and my children's school assignments. It gave a print-head issue after some 8 months of use but it was quickly rectified by HP, promptly and without any fuss.
Date published: 2016-06-18
Rated 2 out of 5 by Pam68 from A little disappointed I purchased the HP Officejet 6812 back in April of 2015. received error for printhead, called HP support and getting a refurbished 6830 since mine is still under warranty, should have by Monday or Tuesday and I am praying that this one will not give me issues, if so I will consider another brand! I do a lot of printing for personal and business so can't really do without for a long period of time! I really like HP products , however I need something that will not leave me stuck!! I would have gladly given 5 stars across the board, however this printhead issues seems to be an issue that happens quite often from the reviews I have read!
Date published: 2016-06-10
Rated 1 out of 5 by Johntb from Printer head shot at 13 months The printer has good features built around a faulty printer head at 100 pages per month using the printer ink plan. Out of warranty and out of luck. Need to get a replacement unit asap.
Date published: 2016-06-06
Rated 2 out of 5 by MkyG from NOT USER FRIENDLY after 6 mos. I too had PRINTHEAD error. Returned for a new one that would not work. Thank god for my computer tech nephew !!! found an I.P. setting that no one else could figure out.. Never HP again !!
Date published: 2016-06-01
Rated 2 out of 5 by amiles369 from My smile was turned upside down! I am a student and a side business from home. I was so excited when i got this printer. It was suppose to have printing , scanning , fax, and copying capabilities. The most I have been able to do with it is print and make copies at times. I am soo disappointed. Eerytime I am in a really need a print or anything it doesnt work. I am so outdone, and out of the money spent for it. :-( I really need to use the printer really bad, but i have just run out of patience , trying to figure it out at this point.
Date published: 2016-05-31
Rated 1 out of 5 by AmitD from Beware: Print Head life of 16 months Purchased a Officejet 6835 16 months ago. Used carefully sparingly and always with original cartridges. Out of the blue today, in the middle of kids exams, the printer stops working with a "problem with printhead" error message. Searched the web and seems like this problem is very common for the 6830 and 6835 family of printers. And the printhead cannot be replaced so printer will need replacing. So I now have a almost new printer which is useless!
Date published: 2016-05-31
Rated 1 out of 5 by Argh! from Nightmare of a printer This printer breaks down every 4 to 5 months! Every exchange comes with a promise that the issues are resolved, but I find myself with the same printhead issues every few months. Frustrating. I have very loyal to HP, using their printers for a decade, but think it may be time to look at other brands.
Date published: 2016-05-30
Rated 1 out of 5 by Barb59 from Important information omitted in description I need all functions to perform wireless through my iPhone and iPad. After installing the HP Officejet Pro 6830 e-All-In-One printer I find out in order to fax you have to hook it up to a phone line. No where in the description does it indicate that. It says copy,scan ,print,fax, web. It does not indicate anywhere that faxing needs a phone line. What does "wireless" mean?
Date published: 2016-05-27
Rated 1 out of 5 by Cali65 from Not a Great Experience I bought this printer to replace another HP Printer that would not connect to an HP laptop. Finally got it to work and the lights started flashing and nothing would work. Printer discontinued. I took the 6830 out of the box and made a few faxes and then put it back to move. It has been sitting in the box until recently. Went to use it and it now reads "Problem with Printhead." Of course, warranty is 2 months expired and I was notified HP doesn't service this one anymore. My question... why is HP still selling an item they won't service? I have had terrible luck with the HP products of late. I had an earlier Photosmart printer that I had for 5 years and gave it away when I moved... sure miss that one.
Date published: 2016-05-25
Rated 1 out of 5 by AJ1981 from Print Head...Print Head....Print Head All I see on reviews is how bad this printer is.......WELL IM HEAR TO TELL YOU IT SUCKS...PRINT HEAD IS NOT WORKING FOR NO REASON AFTER 6 MONTHS....READ REVIEWS PEOPLE. THEY ARE TELLING THE TRUTH!
Date published: 2016-05-23
Rated 1 out of 5 by Jackie27a from First time HP has let me down The features are awesome, but it eats expensive ink very fast and even when it does have enough ink, solid areas of one color or black comes out smeared. Huge disappointment. I'm going to try to take it back because I can never get a decent print out of it, even if I have brand new ink cartridges and have just cleaned the print heads. I've blown over $200 on ink so far and have printed less than 100 pages on this machine. Other than the fact that it doesn't print well, it's great.
Date published: 2016-05-23
Rated 2 out of 5 by JLG622 from Can't print a standard envelope? WHAT? Unheard of So disappointed and upset. This printer can't print a standard 5x7 (5.25 x 7.25) envelope. AKA A7 envelope. It is a basic function that every printer I've ever owned (all non HP) have been able to handle. This printer does not have the capabilities and it's been confirmed by the online support I was on the phone with for quite a while! That's envelopes for cards, wedding invites and MANY other standard items! It's just crazy to me that ANY printer can't print a standard envelope. So disgusted right now.
Date published: 2016-05-23
Rated 4 out of 5 by Philip26 from Okay Overall it works okay. Only feature I dont like is the sub par scanning. Scanning looks faded & not bold like my other HP scanner. Knowing how these units break down, I bought the 3 year warranty. From the other reviews here, I just may need it.
Date published: 2016-05-22
Rated 2 out of 5 by Mack2016 from Frustrated with the PRINTHEAD Warranty expired in January and now the printhead has broke. I am frustrated with this because this seems to be a common problem. Coincidence??? I think not...
Date published: 2016-05-22
Rated 1 out of 5 by Pieter2 from Printer Head After 17 months of faithfull domestic use my 6830 has succumb to the dreaded printer head issue. Only genuine cartridges installed.
Date published: 2016-05-21
Rated 1 out of 5 by Sylvie1 from Loved it...AT FIRST When I just received this printer I loved it. It had a bunch of new features and ran great. But 10 prints later it said low on ink on all the cartridges. So I went out to my local retailer and purchased all new ink and paid almost $80. Well about 15 prints later it says low on ink yet again. It also prints them with vertical lines running throughout the prints. I always had hp computers and even own 2 hp laptops I also have had good experiences with their printers but this was by far the worst printer I have ever owned.
Date published: 2016-05-18
Rated 4 out of 5 by angrybird2 from This is my second 6830 and performs very well. this is my second 6830 and it performsvery well. color prints, plain & photo!!
Date published: 2016-05-18
Rated 1 out of 5 by MauGarcia from Worst printer ever purchased Worst product ever purchased, after 4 moths of minimal usage (10 pag per month) send error "Problem with printhead", I reported and receive a replacement but after 8 months with the same usage send the same error "Problem with printhead". I will not purchase any HP product again.
Date published: 2016-05-16
Rated 5 out of 5 by Maferto from Buen equipo Es una impresora que cumple a la perfecccion, ya se sabe que los cartuchos son caros pero es lo que hay. Tuve un vez un problema con ella y hp me la cambio rapidamente y sin problemas
Date published: 2016-05-15
  • y_2023, m_9, d_26, h_3
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_190
  • loc_en_US, sid_E3E02A, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT

How do I shut the ringer off on the machine?

Asked by: amymay
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

If this printer has been discontinued...will the ink jet be available in the matket?

Asked by: Gats
Typically inkjet cartridges for discontinued printers are available up to 10 years after the product has been discontinued.
Answered by: HP Team Grant
Date published: 2023-05-27

Yesterday my printer worked just fine, today it will not speak to my computer. Nothing has changed except an announcement that the printer is discontinued. how do I reinstall the drivers so that I can print?

Asked by: GMQ!
We are sorry to hear about your issue. If you have a Windows computer, we recommend reaching trying to use the HP Print and Scan Doctor to diagnose the issue: https://support.hp.com/us-en/help/printscandoctor If you need further assistance, we recommend reaching out to HP Support for further assistance: HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-05-27
  • y_2023, m_9, d_26, h_3CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_3
  • loc_en_US, sid_E3E02A, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 7ms
  • QUESTIONS, PRODUCT