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Engineered for Sustainability

HP LaserJet Pro MFP M428fdw

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, copy, scan, fax, Dual-band Wi-Fi
  • Print speed letter: Up to 40 ppm (black)
  • Auto duplex printing; Scan to features; 50-sheet ADF; 2 paper trays (standard)
  • Best-in-class security-detect and stop attacks
  • Dynamic security enabled printerSee all Specs
Product # W1A30A#BGJ
Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective growing your business and staying ahead of the competition.
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Built to keep you—and your business—moving forward

Scan files directly to Microsoft® SharePoint, Google Drive, Dropbox, email, USB, and network folders.[1] Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.[2] Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.[3][4][5] Print effortlessly from any device, virtually anywhere, to any HP printer—securely through the cloud.

Best-in-class security- detect and stop attacks[6]

A suite of embedded security features help protect your MFP from being an entry point for attacks.[6] Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs[7] Thwart potential attacks and take immediate action with instant notification of security issues. Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers

Simply designed to uncomplicate your day

Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency. Tackle tasks quickly and easily—with the simple intuitive 2.7" (6.8cm) color touchscreen. Print Microsoft office docs and pdfs right off your USB drive.[9] Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.

Sustainability is smart business

Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges Help save paper right out of the box. The duplex print setting is set at default paper savings mode.[9] Saves up to 22% over prior products.[11] Help save energy with HP Auto-on/Auto-off technology.[12]

Enhanced workflows

Wi-Fi-Dual band

Enhanced security

Bluetooth Low-Energy for HP Roam for Business

New user interface

Energy efficient

Technical details

Functions

Print, Copy, Scan, Fax, Email

Print Speed - Black (normal)

Up to 40 ppm (default) ; Up to 42 ppm (HP High Speed)

First page out (ready) black

As fast as 6.1 sec

Resolution (black)

Fine Lines (1200 x 1200 dpi)

Resolution technology

HP FastRes 1200, HP ProRes1200, Economode

Monthly duty cycle

Up to 80,000 pagesDuty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

750 to 4000[12]

Print Technology

Laser

Display

2.7" (6.86 cm) intuitive color touchscreen (CGD)

Number of print cartridges

1 (black)

Replacement cartridges

AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X[3]

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:http://www.hp.com/learn/ds

Print languages

HP PCL 6, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Mobile Printing Capability

HP Smart App; HP ePrint; Apple AirPrint™; Mobile Apps; Mopria™ Certified; Wi-Fi® Direct Printing; Google Cloud Print™

Connectivity, standard

1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet 10/100/1000BASE-T network; 802.3az(EEE); 802.11b/g/n/2.4/5 GHZ Wi-Fi radio

Security management

Secure Boot, secure firmware integrity, runtime code integrity, password protect EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control SNMPv3, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP), authentication via WEP, WPA/WPA2 Personal, WPA2-enterprise wired; encryption via AES or TKIP; Encrypted data storage; Secure data erase; Automatic firmware updates; Secure Encrypted Print via optional job storage, Compatible with optional HP JetAdvantage Security Manager, IPPS

Minimum system requirements

2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com;2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see http://microsoft.com

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; Windows Client OS; Android; iOS; Mobile OS; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave

Memory, standard

512 MB

Memory, maximum

512 MB

Printer management

HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Hard disk

No

Paper handling input, standard

100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Automatic (default)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.13 x 5.85 to 8.5 x 14 in

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

Supported media weight

Tray 1: 16 to 46.6 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb

Media weights by paper path

Tray 1: 60 to 200 g/m² ; tray 2, optional 550-sheet tray 3: 60 to 120 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)

Power consumption

510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)

Energy efficiency

CECP; ENERGY STAR® qualified; EPEAT® Silver

Operating temperature range

50 to 90.5°F

Operating humidity range

30 to 70% RH

Software included

No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com

Warranty

One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)

Dimensions (W X D X H)

16.54 x 15.35 x 12.72 in

Dimensions Maximum (W X D X H)

16.93 x 25 x 12.8 in

Weight

27.78 lb

Package weight

34.1 lb

What's in the box

HP LaserJet Pro M428fdw; Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages); Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord; Phone cord. HP printer software is available at http://www.hp.com/support

Cable included

Yes, 1 USB cable

Sustainability Impact

Mercury-free

Dynamic security

Dynamic security enabled printerCertain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.

HP LaserJet Pro MFP M428fdw is rated 4.1 out of 5 by 212.
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Rated 5 out of 5 by TP Cali from Good stuff. To use all the features, allocate about 45 minutes for setup. Good all around machine with fast scanning and printing. $100 less and it would be a no-brainer.
Date published: 2022-08-11
Rated 1 out of 5 by ME THE COSUMER from DO NOT BUY super hard to get things to scan, and hp will charge you to help you figure it out
Date published: 2022-06-23
Rated 3 out of 5 by KEBD from Not as reliable as I would like it to be. Not reliable. Scanner is a PROBLEM. Thinking about replacing it.
Date published: 2022-04-15
Rated 5 out of 5 by R A from PA from Very happy with this printer for our small office. It works great. We added the optional paper tray. Highly recommend.
Date published: 2022-03-19
Rated 3 out of 5 by Hellos from Notary Printer works good, but i am not able to everything i need
Date published: 2022-03-16
Rated 3 out of 5 by Hibco Plastics from Great printer, expensive ink. Quality printer, easy setup. Expensive printer cartridges, almost twice as much as my other printer in the shop.
Date published: 2022-02-25
Rated 3 out of 5 by PattiS from Not as Good as last HP printer. I am having some issues with the printer freezing up on me sometimes.
Date published: 2022-02-17
Rated 5 out of 5 by AlexLeif from GREAT RELIABLE PRINTER/FAX/COPIER I am very happy with the M428fdw all-in-one printer. This is the third HP printer I've owned (over 20 years). The printer is durable, reliable and problem-free. I have bought new printers when I have bought new computer equipment.
Date published: 2022-02-05
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i have in my office COLOR LASERJET MFP M283FDW,but it can only copy 1-sided to 2-sided, unable to do 2-sided to 2-sided copy.so i need solution. can i buy this HP LaserJet Pro MFP M428fdw for 2-sided to 2 sided copy scan print all with top paper feeder

Asked by: siraj
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw can scan and copy double-sided automatically.
Answered by: HP Team Grant
Date published: 2023-05-27

How to do photo copy both side

Asked by: Mawuena
For assistance with this question, please see the User Guide located at this link: https://support.hp.com/us-en/product/setup-user-guides/hp-laserjet-pro-mfp-m428-m429-f-series/model/19204098
Answered by: HP Team Grant
Date published: 2023-08-22

Does this printer print in color? If so what color cartridge number does it use?

Asked by: Tinadddd
Hello, Tina. Thanks for your question. This HP LaserJet Pro M428fdw printer does not print in color.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

What printer or printers use the 58A and or the 58X Black Cartridge

Asked by: Anonymous
Hello. Thanks for your question. The HP LaserJet Pro M404 printer series, M428 printer series, HP LaserJet Enterprise M406dn, and HP LaserJet Enterprise MFP M430f printers use the HP 58A and 58X toner.
Answered by: HP Live Expert Cheri
Date published: 2023-04-18

Am I able to upload my own TTF files to add to the PCL Font list?

Asked by: Jordan25
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

I understand HP LaserJet Pro MFP M428fdw has come to end of life. Have you released a new printer model to replace this one.

Asked by: Sempuss
Hello. Thanks for your question. Yes, the HP LaserJet Pro MFP 4101fdwe Printer replaced the HP LaserJet Pro M428fdw printer.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

Does this product have duplex scanning?

Asked by: Ryan.Patiram
Hello. Thanks for your question. Yes, you can do duplex scanning with this HP LaserJet Pro M428fdw printer.
Answered by: HP Live Expert Cheri
Date published: 2023-03-24

is there a newer model for LaserJet Pro MFP M428fdw. I have two and one broke so need to replace.

Asked by: Kenneth11
Thank you for your question! At this time the HP LaserJet Pro m428fdw is the latest model in that product category.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.