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ENERGY STAR | Business

Engineered for Sustainability

HP LaserJet Pro MFP M428fdn

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, copy, scan, fax
  • Print speed letter: Up to 40 ppm (black)
  • Auto duplex printing; Scan to features; 50-sheet ADF; 2 paper trays (standard)
  • Best-in-class security-detect and stop attacks
  • Dynamic security enabled printerSee all Specs
Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective growing your business and staying ahead of the competition.
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.
This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:
http://www.hp.com/learn/ds

Built to keep you—and your business—moving forward

Scan files directly to Microsoft® SharePoint, Google Drive, Dropbox, email, USB, and network folders.[1] Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.[2] Print effortlessly from any device, virtually anywhere, to any HP printer—securely through the cloud.

Best-in-class security- detect and stop attacks[6]

A suite of embedded security features help protect your MFP from being an entry point for attacks.[6] Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs[7] Thwart potential attacks and take immediate action with instant notification of security issues. Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers

Simply designed to uncomplicate your day

Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency. Tackle tasks quickly and easily—with the simple intuitive 2.7" (6.8cm) color touchscreen. Print Microsoft office docs and pdfs right off your USB drive.[9] Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.

Sustainability is smart business

Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges Help save paper right out of the box. The duplex print setting is set at default paper savings mode.[9] Saves up to 22% over prior products.[11] Help save energy with HP Auto-on/Auto-off technology.[12]

Enhanced workflows

Wi-Fi-Dual band

Enhanced security

Bluetooth Low-Energy for HP Roam for Business

New user interface

Energy efficient

Technical details

Functions

Print, Copy, Scan, Fax, Email

Print Speed - Black (normal)

Up to 40 ppm (default) ; Up to 42 ppm (HP High Speed)

First page out (ready) black

As fast as 6.1 sec

Resolution (black)

Fine Lines (1200 x 1200 dpi)

Resolution technology

HP FastRes 1200, HP ProRes1200, Economode

Monthly duty cycle

Up to 80,000 pagesDuty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

750 to 4000[12]

Print Technology

Laser

Display

2.7" (6.86 cm) intuitive color touchscreen (CGD)

Number of print cartridges

1 (black)

Replacement cartridges

AMS: For distribution and use in North America and Latin America only: HP 58A Black LaserJet Toner Cartridge (~3,000 pages), CF258A HP 58X Black LaserJet Toner Cartridge (~10,000 pages), CF258X; EMEA: For distribution and use in Europe, Middle East, Russia, CIS, and Africa only: HP 59A Black LaserJet Toner Cartridge (~3,000 pages), CF259A HP 59X Black LaserJet Toner Cartridge (~10,000 pages), CF259X; APJ: For distribution and use only in Asia Pacific - excluding China (PRC) and India: HP 76A Black LaserJet Toner Cartridge (~3,000 pages), CF276A HP 76X Black LaserJet Toner Cartridge (~10,000 pages), CF276X[3]

Product disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at:http://www.hp.com/learn/ds

Print languages

HP PCL 6, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Mobile Printing Capability

HP Smart App; HP ePrint; Apple AirPrint™; Mobile Apps; Mopria™ Certified; Google Cloud Print™

Connectivity, standard

1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet 10/100/1000BASE-T network; 802.3az(EEE)

Security management

Secure Boot, Secure Firmware Integrity, Runtime Code Integrity, password protected EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1, SNMPv2, and SNMPv3, community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control, 802.1x authentication (EAP-TLS, and PEAP); Encrypted data storage; Secure data erase; Automatic firmware updates; Secure Encrypted Print via optional job storage, compatible with optional HP JetAdvantage Security Manager

Minimum system requirements

2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com;2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see http://microsoft.com

Compatible operating systems

Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; Windows Client OS; Android; iOS; Mobile OS; macOS 10.12 Sierra; macOS 10.13 High Sierra; macOS 10.14 Mojave

Memory, standard

512 MB

Memory, maximum

512 MB

Printer management

HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Hard disk

No

Paper handling input, standard

100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Automatic (default)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1: Letter; Legal; Executive; Oficio (8.5 x 13 in); 16K; Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: Letter; Legal; Executive; Oficio (8.5 x 13 in); Custom Size; 5 x 8 in; Statement

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Japanese Postcard; Double Japan Postcard Rotated; Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; 4 x 6 in; 5 x 8 in; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; 4 x 6 in; B6 (JIS)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in, Tray 2, 3: 4.13 x 5.85 to 8.5 x 14 in

Media types

Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

Supported media weight

Tray 1: 16 to 46.6 lb; tray 2, optional 550-sheet tray 3: 16 to 32 lb

Media weights by paper path

Tray 1: 60 to 200 g/m² ; tray 2, optional 550-sheet tray 3: 60 to 120 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier)

Power consumption

510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)

Energy efficiency

CECP; ENERGY STAR® qualified; EPEAT® Silver

Operating temperature range

50 to 90.5°F

Operating humidity range

30 to 70% RH

Software included

No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com

Warranty

One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)

Dimensions (W X D X H)

16.54 x 15.35 x 12.72 in

Dimensions Maximum (W X D X H)

16.93 x 25 x 12.8 in

Weight

27.78 lb

Package weight

34.1 lb

What's in the box

HP LaserJet Pro M428fdn; Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages); Getting Started Guide; Support Flyer; Warranty Guide; Regulatory Flyer; Power cord; Phone cord. HP printer software is available at http://www.hp.com/support

Cable included

Yes, 1 USB cable (AP only); No, please purchase USB cable separately (EMEA, Americas)

Sustainability Impact

Mercury-free

Dynamic security

Dynamic security enabled printerCertain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.

HP LaserJet Pro MFP M428fdn is rated 4.0 out of 5 by 76.
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Rated 5 out of 5 by Robin T from Love it Very easy to operate
Date published: 2023-04-01
Rated 5 out of 5 by Liberty Tax Service from Great printer Great price We use this printer to print and scan between 5 people in the office. We brought a new one because they are great and better than the other printers we have.
Date published: 2023-02-22
Rated 2 out of 5 by KevinWh from Not user friendly Setting up the printer to scan requires install of HP software that is NOT plug and play easy. More trouble than it is worth when spending this kind of money.
Date published: 2023-02-12
Rated 3 out of 5 by BruceWithToner from Decent Printer, but Fails to be Consumer or Environmentally Friendly This printer works fine for a small office environment. I absolutely despise that it uses a different toner cartridge than the outgoing model (M426) and the model that replaces the M428 will surely use yet another cartridge. It's a shady business tactic that HP has been enjoying for years.
Date published: 2023-01-20
Rated 3 out of 5 by BRojas from Single Checks will not Print! The speed and quality are good. The printer cannot print single checks. You will either have to throw them away or order a pack of forms leaders. I strongly suggest ordering the additional paper tray with 500 page capacity.
Date published: 2022-06-20
Rated 4 out of 5 by LaredoMan from Very good printer easy to set up and quality printing - a little pricey at the moment
Date published: 2022-06-15
Rated 5 out of 5 by DougCPA from Great Multi-functional Printer! The printer (HP LaserJet Pro MFP M428fdn) is affordable and has amazing capabilities. The instructions to set up the printer on a local network are not sufficient however. I had to bring in my computer consultant.
Date published: 2022-02-04
Rated 5 out of 5 by blu boy from didn't say monochrome I thought I ordered a color printer, I did not, turned out to be monochrome and I returned it.
Date published: 2021-11-14
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Does the printer use ink or cartridges?

Asked by: Mutsa
Thank you for your question, the HP LaserJet Pro MFP M428fdn uses toner.
Answered by: HP Team Daniel
Date published: 2023-12-12

Does this printer have wireless connectivity to computers?

Asked by: chris20704
Hello, Chris. Thanks for your question. This HP LaserJet Pro M428fdn printer does not have wireless capability. We advise looking at the HP LaserJet Pro M428fdw printer or HP LaserJet Pro MFP 4101fdwe Printer which do have wireless capability.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

which tray is tray 1, I believe it is the bottom tray

Asked by: Anonymous
Thank you for your question regarding the HP LaserJet Pro MFP M428fdn. Tray 1 is the front tray above tray 2. This user guide https://h10032.www1.hp.com/ctg/Manual/c06184015.pdf is for the fdw model, but page 16 shows you how to access tray 1 which is the same for both units.
Answered by: HP Live Expert James
Date published: 2024-03-12

Does this model offer automatic 2-sided scanning?

Asked by: EricShawn
Hello. Thanks for your question. Yes, this HP LaserJet Pro M428fdn printer can do automatic double-sided scanning.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

does it scan in color? or the scan is also B&W?

Asked by: asks
Hello. Thanks for your question. You can scan in color or black & white with this HP LaserJet Pro M428fdn printer.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

What size paper can the flatbed scanner handle? 8.5" x 14" documents? MFP M428fdn

Asked by: Tackie
Hello. Thanks for your question. The flatbed on this HP LaserJet Pro M428fdn printer can support up to 8.5 x 11 inches. If you need to scan up to 8.5 x 14 inches, you can use the ADF (Auto Document Feeder) on top of this printer.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

how printer no power in. suddenly blackout power for printer.

Asked by: fauzan
Our apologies for the issues with this HP product! Please visit our HP Support Page for help resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support at http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Rahmique
Date published: 2023-05-27

Does this printer double side scan?

Asked by: MEAUX2
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdn features a 50-sheet automatic document feeder (ADF) with single-pass, two-sided scanning.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.