HP Hardware Hash Reporting Service

Request Hardware Hashes for your serial numbers via HP Device Registration Services inbox: device.registrationservices@hp.com. Each request must include all needed information in a .CSV file to provide the HW Hashes including: Serial numbers of all devices. HP Sales order or Service PO number that confirms service was purchased in matching serial number quantities. HP will reply with all matching HW Hashes for each serial number or confirming failure of some or all serial numbers to have a valid HW Hash. In the latter case, customers will need to re-submit valid serial numbers within two business days to complete the service or Service PO will be considered closed. Service POs can only be submitted once per request and must match the quantity of serial numbers requested for the service requested.
For purchases from HP through hp.com, this service is governed by the terms of sale applicable to your purchase, as made available on the website where you made the purchase. For all other purchases from HP, this service is governed by HP’s Portfolio Customer Terms for the country of the HP affiliate accepting the order (“Lead Country”). A copy of these terms for all countries where HP has a direct presence can be found at https://www8.hp.com/us/en/hp-information/end-user-agreement/terms.html?show. However, if the customer has a separately signed agreement with HP (“Custom Agreement”), the Custom Agreement will govern in the Lead Country. If the customer has a Custom Agreement and places orders or accepts delivery in countries other than the Lead Country, HP’s Portfolio Customer Terms for such country take precedence over the Custom Agreement only to the extent they reflect local law or business practice. For purchases from an authorized HP Partner, this service is governed by your terms with the HP Partner.