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Small medium business

HP Color LaserJet Pro MFP M477fnw

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, copy, scan, fax, email, wireless
  • Print speed letter: Up to 28 ppm (black and color)
  • Scan to email; 50-sheet ADF; 2 paper trays (standard)
  • High yield toner availableSee all Specs
Unmatched print, scan, copy, and fax performance plus robust, comprehensive security for how you work. This color MFP finishes key tasks faster and guards against threats.[1] Original HP Toner cartridges with JetIntelligence produce more pages.[2]
HP Office Laser Multifunction Printers are designed for SMBs and small workteams in larger companies, delivering enhanced productivity, simplified workflows and reduced costs.

Speed through tasks. Help keep data protected.

Scan digital files directly to email, USB, network folders, and the cloud with preloaded business apps.[3] Grab pages and go—without waiting around. This MFP wakes up and prints faster than the competition.[1] Breeze through multipage documents with two-sided printing that’s faster than the competition.[1] Help keep printing safe—from boot up to shutdown—with embedded features like LDAP authentication.

Easy management. Efficient printing.

Easily manage print jobs directly at the MFP—just tap and swipe the 4.3-inch (10.9 cm) touchscreen.[6] Easily print Microsoft® Word and PowerPoint® documents—now directly from your USB drive.[5] Easily manage devices and settings using HP Web Jetadmin with a suite of essential management features.[7] Print using less energy than competitors—enhanced by Original HP Toner cartridges with JetIntelligence.[8]

More. Pages, Performance, and Protection.

Get the most prints for your money—with Original HP High Yield Color Toner cartridges with JetIntelligence.[2] Count on professional quality at high speeds with HP ColorSphere 3 toner. Help ensure you’re getting the authentic HP quality you paid for with innovative anti-fraud technology. Print right away with preinstalled toner cartridges. Replace them with optional high-yield cartridges.

Stay connected with easy mobile printing options

Easily print from a variety of smartphones and tablets—generally no setup or apps required.[9] Count on wireless direct printing in the office—from mobile devices—without accessing the company network.[11] Easily access, print, and share resources with Ethernet and wireless networking.[10] Easily access, print, and share resources with Ethernet and wireless networking.[10]

Fast wake-up and print

Print the first page from sleep mode as fast as 11.3 seconds

One-pass, two-sided scanning

Scan both sides of two-sided documents in a single pass

Scan to various destinations

Scan documents to email, USB, network folders and the cloud

Easy slide-off glass

Scanner glass has no raised edges so originals slide off easily

Optional high-yield cartridge

Optional 6.5K black and 5K color high-yield Original HP Toner cartridges with JetIntelligence

Print Microsoft Office files from USB

Print Microsoft Word and PowerPoint documents directly from a USB drive

Cloud-based pull printing

Control access to sensitive documents with HP JetAdvantage Private Print

Optional job storage

Add a USB drive for built-in job storage and retrieval

Low energy use

This MFP is optimized for low energy consumption

Print from mobile devices

Print from a variety of smartphones, tablets and laptops

4.3-inch color touchscreen

Manage print jobs at the MFP with the 4.3-inch color touchscreen

Professional print quality

Professional color print quality with HP ImageREt 3600

Technical details

Functions

Print, copy, scan, fax, email

Print Speed - Black (normal)

Up to 28 ppm

Print speed - Color (normal)

Up to 28 ppm

First page out (ready) black

As fast as 8.9 sec

First page out (ready) color

As fast as 9.8 sec

Resolution (black)

600 x 600 dpi, Up to 38,400 x 600 enhanced dpi

Resolution (color)

600 x 600 dpi, Up to 38,400 x 600 enhanced dpi

Resolution technology

HP ImageREt 3600, PANTONE® calibrated

Monthly duty cycle

Up to 50,000 pages

Recommended monthly page volume

750 to 4,000

Print Technology

Laser

Display

4.3" intuitive touchscreen Color Graphic Display (CGD)

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 410A Black LaserJet Toner Cartridge (~2300 pages) CF410A; HP 410X Black LaserJet Toner Cartridge (~6500 pages) CF410X; HP 410A Cyan LaserJet Toner Cartridge (~2300 pages) CF411A; HP 410X Cyan LaserJet Toner Cartridge (~5000 pages) CF411X; HP 410A Yellow LaserJet Toner Cartridge (~2300 pages) CF412A; HP 410X Yellow LaserJet Toner Cartridge (~5000 pages) CF412X; HP 410A Magenta LaserJet Toner Cartridge (~2300 pages) CF413A; HP 410X Magenta LaserJet Toner Cartridge (~5000 pages) CF413X[5]

Print languages

HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PCLm, PDF, URF, Native Office

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Mobile Printing Capability

HP ePrint; Apple AirPrint™; Mopria™-certified; Wireless Direct Printing; Google Cloud Print 2.0; Mobile Apps

Connectivity, standard

Hi-Speed USB 2.0 port; built-in Gigabit Ethernet 10/100/1000 Base-TX network port; Easy-access USB; built-in Wi-Fi

Network ready

Standard (built-in Gigabit Ethernet, Wi-Fi)

Ports

1 Hi-Speed USB 2.0; 1 Gigabit Ethernet 10/100/1000 Base-TX; 1 Easy-access USB

Security management

Embedded Web Server: password-protection, secure browsing via SSL/TLS; Network: enable/disable network ports and features, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; SNMPv3, 802.1X, Secure Boot, authentication via WEP, WPA/WPA2 Personal, WPA2 Enterprise; encryption via AES or TKIP

Minimum system requirements

OSX 10.7 or newer; Internet; USB or Network connection; 1 GB HD spaceWindows XP (SP2) (32-bit) or newer, 233 MHz processer or higher, 512 MB RAM, 400 MB HD space, CD-ROM or Internet, USB or Network connection

Compatible operating systems

Windows OS compatible with In-Box Driver; Windows XP SP3 all 32-bit editions (XP Home, XP Pro, etc.); Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.); Windows 7 all 32- & 64-bit editions; Windows 8/8.1 all 32- & 64-bit editions (excluding RT OS for Tablets); Windows 10 all 32- & 64-bit editions (excluding RT OS for Tablets); Windows OS compatible with Universal Print Driver (From http://www.HP.com); Windows XP SP3 32- & 64-bit editions (XP Home, XP Pro, etc.); Windows Vista all 32- & 64-bit editions (Home Basic, Premium, Professional, etc.); Windows 7 all 32- & 64-bit editions; Windows 8/8.1 all 32- & 64-bit editions (excluding RT OS for Tablets); Windows 10 all 32- & 64-bit editions (excluding RT OS for Tablets); Mac OS (HP Print Drivers available from HP.com and Apple Store); OS X 10.7 Lion; OS X 10.8 Mountain Lion; OS X 10.9 Mavericks; OS X 10.10 Yosemite; Mobile OS (In-OS drivers); iOS, Android, Windows 8/8.1/10 RT; Linux OS (In-OS HPLIP; SUSE Linux (12.2, 12.3, 13.1); Fedora (17, 18, 19, 20); Linux Mint (13, 14, 15, 16, 17); Boss (3.0, 5.0); Ubuntu (10.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10); Debian (6.0.x, 7.x); Other OS; UNIX

Memory, standard

256 MB NAND Flash, 256 MB DRAM

Memory, maximum

256 MB NAND Flash, 256 MB DRAM

Printer management

Printer Administrator Resource Kit (Driver Configuration Utility, Driver Deployment Utility, Managed Printing Administrator); HP Web JetAdmin Software; HP Proxy Agent Software; HP Imaging and Printing Security Center; HP Utility (Mac); HP Device Toolbox (Win 7)

Supported network protocols

TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, FTP Print, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Paper handling input, standard

50-sheet multipurpose tray, 250-sheet input tray, 50-sheet Automatic Document Feeder (ADF)

Paper handling output, standard

150-sheet output bin

Duplex printing

Manual (driver support provided)

Envelope input capacity

Up to 15 envelopes

Finished output handling

Sheetfeed

Media sizes supported

Tray 1, Tray 2: Letter, legal, executive, Oficio (8.5 x 13 in), 3 x 5 in, 4 x 6 in, 5 x 8 in, envelopes (No 10, Monarch); Optional Tray 3: Letter, legal, executive, Oficio (8.5 x 13 in), 3 x 5 in, 4 x 6 in, 5 x 8 in; Automatic duplexer: Letter, legal, executive, Oficio (8.5 x 13 in)

Media sizes supported

Tray 1, Tray 2: A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double), envelopes (DL, C5, B5); Optional Tray 3: A4, A5, A6, B5 (JIS), B6 (JIS), 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), 10 x 15 cm, Oficio (216 x 340 mm), postcards (JIS single, JIS double); Automatic duplexer: A4, B5, 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm), Oficio (216 x 340 mm)

Media sizes, custom

Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2, optional Tray 3: 3.94 x 5.83 to 8.5 x 14 in

Media types

Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, labels, envelopes

Supported media weight

Tray 1: 16 to 47 lb (up to 52 lb with HP Color laser glossy photo papers); Tray 2: 16 to 43 lb (up to 47 lb with postcards, up to 52 lb with HP Color laser glossy photo papers); optional Tray 3: 16 to 43 lb (up to 47 lb with postcards, up to 40 lb with HP Color laser glossy photo papers); Automatic duplexer: 16 to 43 lb

Media weights by paper path

Tray 1: 60 to 176 g/m² (up to 200 g/m² with postcards and HP Color laser glossy photo papers); Tray 2: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 200 g/m² HP Color laser glossy photo papers): optional Tray 3: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 150 g/m² Glossy media); Automatic duplexer: 60 to 163 g/m²

Power

110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz (+/- 3 Hz)

Power consumption

570 watts (Active Printing), 18.6 watts (Ready), 2.5 watts (Sleep), 0.6 watts (Auto-On/Auto-Off, via USB connectivity), 0.05 watts (Shutdown or Off)

Operating temperature range

59 to 86°F

Operating humidity range

20 to 70% RH (non-condensing)

Software included

For Windows OS: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DXP), HP Send Fax, HP Device Toolbox, HP Fax Print Driver, HP Fax Setup Wizard, HP Product Improvement Study, HP Scan App and Drivers, Scan to e-mail setup Wizard, Scan to Folder Setup Wizard, HP Update,Product Registration Assist,HP Web Services Assist (HP Connected),Online user manuals,(*software varies by OS: WinXP/Vista = driver only; Win 7 = full solution; Win 8+ and newer = drivers only with more apps available in MS App store) For Mac OS, Welcome Screen, (Directs users to HP.com or OS App Source for LaserJet Software)

Warranty

One-year limited hardware warranty

Post warranty

http://h10025.www1.hp.com/ewfrf/wc/weInput?lc=en&dlc=en&cc=in&tmp_weCountry=us&tmp_weSerial=cn28fby738&tmp_weProduct=CF387q&tmp_weDest=

Dimensions (W X D X H)

16.4 x 18.1 x 15.7 in

Dimensions Maximum (W X D X H)

16.8 x 25.2 x 16.3 in

Weight

48.1 lb

Package weight

57.8 lb

What's in the box

HP Color LaserJet Pro MFP M477fnw; 4 preinstalled HP LaserJet Toner cartridges (Black: ~2300 pages, Introductory Cyan, Magenta, Yellow: ~1200 pages each cartridge); In-box documentation (Getting Started Guide, Install Poster); Software drivers and documentation on CD-ROM; Power cord; USB cable

Cable included

Yes, 1 USB cable

HP Color LaserJet Pro MFP M477fnw is rated 4.2 out of 5 by 84.
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Rated 5 out of 5 by Judys printer from Hp PrinterLaser Jet Pro 477 For once I had no issues on the install. Everything connected smoothly and I was back up and running. Now if you could just figure out how to get your ink toner prices dropped I and most of your customers would appreciated the help.
Date published: 2019-07-01
Rated 3 out of 5 by Kyle13 from Feeder Jams The feeder jams when you put more than10 pieces of paper in it. I’m going to try to use thicker paper and see if that helps, but as of now, not impressed and really won’t be impressed if I have to buy more expensive paper to scan my business documents.
Date published: 2019-06-28
Rated 4 out of 5 by leavingreview from does what I need A little disappointed in having to buy ANOTHER printer within 3 Years. My last HP M477FNW only lasted 3 years when the fuser/drum went bad and a new fuser cost as much as a new printer and since we had the INK still left, we felt it best to purchase another unit so we could use up the expensive INK. Other than being very disappointed that the printer did not last more than 3 years and we are not a heavy user, the unit works well
Date published: 2019-06-28
Rated 1 out of 5 by Distraught from HP Color Laser Jet Pro MFP M477fnw replaced a defective model. This model, too, is defective, a "hardware problem" and is being replaced by HP. 3 defective models back to back now.
Date published: 2019-06-24
Rated 5 out of 5 by Will E from Printer I am very happy with my printer , multi functional machine. It is a time saver!
Date published: 2019-06-06
Rated 5 out of 5 by Bec621 from Quick Quick and reliable shipping! Product was everything it claimed to be.
Date published: 2019-06-02
Rated 5 out of 5 by Flade from Blows my HP8600 away. I have an old HP7580 and a recent HP8600 (that has crapped out after only a few years) - and a trusty HP2015 laser. The M477 seems like a robust machine.
Date published: 2019-05-27
Rated 4 out of 5 by Aura from HP printer products I had purchased # 12 in the last 10 years. This is my second HP Color LaserJet same series. I'm very happy with the product, except the # 1 Purchased in Oct 2016. Has been working great until I printed labels. One got stock inside, I din't real eyes that I run out of guaranty. The cost of fixing the printer was as much the cost of a new one. Too bad, this printer with a good care will last for long time. I use this devise for the office. The ink cartridges are expensive but you get your money worth.
Date published: 2019-05-24
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We are getting like splattered red down the right hand side of the page when it prints and makes a copy

Asked by: Louandrew
Thank you for your question regarding the HP Color LaserJet Pro MFP M477fnw. This link https://support.hp.com/us-en/document/c06432233 gives a few options to fix those sorts of issues with copies getting lines or streaks. If that does not fix the issue, you will want to contact HP Support https://support.hp.com/us-en to get them to help troubleshoot.
Answered by: HP Live Expert James
Date published: 2024-03-15

I have a HP Color LaserJet Pro MFP M477fnw and I have tried the 410A cartridge and it doesn’t work. Is there another cartridge that would work for my printer? 

Asked by: Kew_59
Hello. Thanks for your question. The HP 410A toner cartridges are compatible with the HP Color LaserJet Pro MFP M477fnw printer. If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2024-01-28

What is the max thickness LaserJet Pro MFP M477fnw is able to process?

Asked by: Berad1988
The HP LaserJet Pro MFP M477fnw is capable of the following paper weights: Tray 1: 60 to 176 g/m² (up to 200 g/m² with postcards and HP Color Laser Glossy Photo Papers); Tray 2: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 200 g/m² HP Color Laser Glossy Photo Papers); Optional Tray 3: 60 to 163 g/m² (up to 176 g/m² with postcards, up to 150 g/m² glossy media); Automatic duplexer: 60 to 163 g/m²; ADF: 60 to 90 g/m² Thanks for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-02-03

is there a reset button for power?

Asked by: Rivera539
Hello. Thanks for your question. The easiest method to do a soft reset is to unplug the printer from the wall. Wait a minute. Then, re-plug the printer into the wall outlet. If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-06-17

no longer able to print from my iMac. Pauses. No problem when printing from iPhone.

Asked by: videoexec
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2024-05-04

Every time i try to print on 4x6 card stock, the paper jams. What am I doing wrong?

Asked by: Lance32
I am sorry for the issues you are experiencing. I recommend reaching out to the HP Technical team so that they can help resolve this for you. You can speak to a representative here: https://support.hp.com/us-en
Answered by: HP Expert Dora
Date published: 2023-09-02

how to copy legal size documents

Asked by: ffflo
Legal-sized documents must be copied via the document feeder. Put your copy/copies face up in the document feeder.
Answered by: HP Team Grant
Date published: 2023-06-29

I Need The EOL Document for the HP Colour LaserJet Pro MFP M477fnw series. Thank You

Asked by: Echard
That information is not available via this forum. For assistance contact HP Technical Support. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.