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HP Professional Print Service

The end-to-end subscription offerings that help you radically improve efficiency and grow your business.¹

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Empower your business today

A new service and printing solutions experience for every business need, offering support, print operation optimization, and actionable knowledge.

Empower your business today

A new service and printing solutions experience for every business need, offering support, print operation optimization, and actionable knowledge.

  • Support

    Maximize printer uptime by getting the right level of support when you need it.

  • Optimize

    Get more control using software applications to monitor and optimize printing workflows.

  • Upskill

    Become more self-sufficient and knowledgeable through trainings that upskill your capabilities.

Discover the HP Professional Print Service Plans¹

Basic

Plus

Ensure you are always printing under the best conditions
Enjoy an enhanced service and printing solutions experience
Remote support²
Service parts and maintenance kits²
On-site labor support²
Proactive support

with HP Service Center³

IMPROVED

Remotely monitor production and data analytics⁴

with HP Print Beat

Remotely monitor printer status and jobs

with HP PrintOS Mobile⁴

Remotely manage substrate profiles

with HP Configuration Center⁴

Remotely control printers' job queues

with HP Print Beat Live Production⁵

NEW

Transfer printers' data to your ERP/MIS system

with HP Print Beat Jobs API⁵

NEW

Free training content⁴

with HP Learn

Premium training content⁵

with HP Learn

NEW

Discover the HP Professional Print Service Plans¹

Basic

Plus

Ensure you are always printing under the best conditions

Enjoy an enhanced service and printing solutions experience

Remote support²

Service parts and maintenance kits²
On-site labor support²
Proactive support

with HP Service Center³

IMPROVED

Remotely monitor production and data analytics⁴

with HP Print Beat

Remotely monitor printer status and jobs

with HP PrintOS Mobile⁴

Remotely manage substrate profiles

with HP Configuration Center⁴

Remotely control printers' job queues

with HP Print Beat Live Production⁵

NEW

Transfer printers' data to your ERP/MIS system

with HP Print Beat Jobs API⁵

NEW

Free training content⁴

with HP Learn

Premium training content⁵

with HP Learn

NEW

Because no two businesses are the same, we offer different packages that cater to different needs.

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How it works

Follow these steps

Step 1

Select a plan

We have different options for every business need. Your subscription includes services and solutions offering actionable knowledge, support, and print operation optimization.

Step 2

We help you subscribe

Our HP sales representatives and partners can help you choose the right plan and guide you through the subscription process.

Step 3

Once enrolled, stay ahead and enjoy the flexibility

You have easy access to continually updated services and solutions. Plus, you can update your plan according to your business needs.

See what’s possible with the plans

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Learn

Maximize your productivity and business growth with HP Learn,⁶ the knowledge hub offering free and premium training modules depending on the service plan that you choose. Consume personalized and continuous learning based on your profile and device, accessible anytime, anywhere.

Print Beat

Improve operational excellence with HP Print Beat.⁶ Remotely monitor your print production, access and download printer job information and make effective data-driven decisions with accurate and updated information—at your fingertips.

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PrintOS Mobile

Because you can’t always be in the production floor, our mobile app offers all of the functionality of Print Beat⁶ on the go. You can monitor jobs printed, substrates loaded and ink levels, and receive proactive notifications that allow you to identify issues and solve them remotely.

Google Play

App Store

Configuration Center

Remotely configure large format printers from any location, at anytime with HP Configuration Center.⁶ Get real-time recommendations about actions to take with your fleet, and never worry about losing customized substrate profiles with automatic backups.

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Live Production

Easily identify jobs and job queues of all registered printers across multiple sites in one comprehensive, at-a glance view. With HP Live Production,⁵ production managers no longer require operator status reports, can minimize production gaps, streamline cross communications, and confidently print unattended.

Jobs API

Make your printer data available to your business’ external ERP/MIS systems with Jobs API.⁵ This single API allows you to monitor your HP printers alongside non-HP printers, automate processes, and combine with other operational data to generate rich business insights.

Service Center

HP Service Center³ can connect you to proactive support services. As your printer proactively generates service alerts, the information is sent to your service representative who can effectively take action as needed, accelerating troubleshooting and increasing your printer uptime.

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Remote, onsite, and adaptive support

Where problems can be fixed remotely, we provide step-by-step instructions via phone or email. For cases that cannot be solved remotely, a service representative comes to your site to provide the assistance needed. Also, spare parts and maintenance kits are included in your service plan, so you will not incur unexpected costs and can quickly take action to avoid production delays.²

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Frequently asked questions

Where are HP Professional Print Service Plans available?

HP Professional Print Service Plans are available for residents of the continental United States, Puerto Rico, Alaska, Hawaii, Canada, most European countries, most Latin American countries, and some Asia Pacific countries. Please consult your HP sales representative or HP partner for availability in your country.

 

If I already have an existing service agreement with HP can I subscribe to HP Professional Print Service Plans?

Yes. Please consult your HP sales representative or HP partner to find out your options.

 

Is there a minimum duration for the HP Professional Print Service Plans?

Yes, the minimum duration is 1 year. Please consult your HP sales representative or HP partner to find out the terms and conditions.

 

What payment options are available?

You can choose between a regular monthly or annually fee, or a one-time payment. Please consult your HP sales representative or HP partner to choose your best option.

 

Can I pay for selected solutions and/or services without subscribing to one of the HP Professional Print Service Plans?

No, you can only access the solutions and services by subscribing to one of the HP Professional Print Service Plans.

 

What is the price of each service plan?

The price may vary according to your printer model and country. Please consult your HP sales representative or HP partner to find out pricing options.

 

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Request samples

Are you interested in seeing for yourself our print samples? Request your sample kit from our selected range.

Request sample

Book a demo

Get in touch with us and we’ll schedule a printer demo, specifically catered for you what you’re looking for.

Book a demo

Talk with an expert

Would you like to speak with an HP product expert to learn more about HP Latex?

Contact an expert

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Footnotes and disclaimers

  1. HP Professional Print Service Plans are compatible with the HP Stitch S1000 printer, HP  Latex 700 and 800 Printer series, HP Latex R Printer series, HP Latex 1500 Printer, HP Latex 2700 Printer series, and HP Latex 3000 Printer series. Some services depend on printer, service contract, and regional availability. Visit https://www.hp.com/go/professional-print-service-plans for more information.
  2. To access these services please contact your local HP sales representative or HP partner.
  3. HP Service Center’s proactive support is enabled if your HP Latex printer is under an active Factory Warranty or part of an HP Professional Print Service Plan, and it is registered in HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
  4. HP Learn’s free training content, HP Print Beat’s remote monitoring of production and analytics, HP PrintOS Mobile, and HP Configuration Center are available free of charge for all HP printers compatible with HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
  5. HP Learn Premium content, Print Beat Live Production, and Print Beat Jobs API are available with the Plus plan only. Require an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
  6. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.