HP Software Releases & Media

For HP customers experiencing problems with VMware vSphere license retrieval please select one of the following choices for instructions.

• HP customers that have previously registered for support and subscription but do not find all of their licenses in the VMware database - Please use this link to request the VMware license database be updated with your missing licenses.

• HP customers that have not registered for support and subscription previously – Please use this link to register for support and subscription and receive your Support Access ID (SAID
• Hewlett-Packard Letter to Customers on Licenses

Please note: Due to a high volume of requests for license database upgrades the current expected turnaround time is ten (10) business days from receipt of a completed form.