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Mazenod College WA Brings Tech Visibility to Education

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At-a-glance​

Customer: Mazenod College WA
Industry: Education
Country: Australia
# of Employees: 120
Solutions: HP Proactive Insights, HP Premium+ Support

Objectives

  • Deliver educational excellence supported by reliable IT
  • Provide equitable access to technology with standardized devices
  • Use IT analytics tools to identify and prevent disruptions to learning

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Approach​

  • Implement HP Proactive Insights to maximize device uptime
  • Standardize with HP Notebook PCs and Premium+ Support with Accidental Damage Protection

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Outcomes​

  • Device equity facilitated effective learning
  • Factual data helps differentiate technical from behavioral issues
  • High-quality computing experience is delivered with accountability

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Delivering a Level Educational Playing Field

Mazenod College WA, located in Lesmurdie, Australia, educates around 890 boys from years seven to 12. Focused on equity and innovation, the school provides every student with an HP laptop and full IT support through a managed device program. Partnering with local IT consulting experts and HP partner Enigma, Mazenod ensures reliable technology, equal access for all students, and minimal classroom disruptions. This approach creates a consistent digital learning environment and maximizes valuable lesson time.

Group of schoolboys in uniform around a table using two HP laptops

“The insights that HP provides allow a classroom to be prepared and ready, and that puts the teacher in control to deliver that lesson effectively.”

- Hugo van Niekerk, ICT Director and Chief Information Security 
Officer, Mazenod College WA

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890

Students

120

Staff

50+

Years of history

Promoting Focus, Responsibility and Trust

Mazenod College WA manages nearly 900 student devices, a task made easier with HP Proactive Insights. The platform provides real-time IT reporting and diagnostic data to quickly diagnose issues, helping the IT team distinguish between technical problems and student behaviors, such as toggling wireless settings or accessing gaming sites. It also revealed a battery issue that was resolved with a simple BIOS update. With these insights, the school ensures reliable devices, minimizes classroom disruptions, and creates a smoother, more focused learning experience.

Two schoolboys in uniform at desks using HP laptops

“With the visibility provided through data insights tools, HP is empowering others with facts. Facts empower the parents and guardians; they empower the teachers and the IT support team.”

- Hugo van Niekerk, ICT Director and Chief Information Security Officer, Mazenod College WA

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Empowered Students, Parents and Teachers

Mazenod College WA uses HP Proactive Insights to support its three-year device program and ensure smooth operations. The platform gives teachers and IT staff real-time visibility into device performance, allowing them to resolve issues quickly, prepare for classroom needs like low battery or connectivity problems, and address behavioral patterns early.
 
These insights also improve communication with parents by providing accurate feedback on student device use and maintenance. By combining consistent, reliable technology with data-driven decision-making, the school creates a seamless learning environment that fosters accountability and enhances educational outcomes.

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