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Protect your brand-new PC and get 10% off select Care Packs.

HP 4y Offsite Notebook

DIGITAL
New

Other offers available with the product:

25% off select PCs with add-on | Code: PCBUNDLE25

Product # U9EE5E
  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipmentSee all Specs

3% back in HP Rewards

HP Care Packs are delivered electronicallySEE DETAILS
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Technical Specs

Service Feature Highlight 1

Remote problem diagnosis and telephone support

Service Feature Highlight 2

Prepaid shipment to HP repair center

Service Feature Highlight 3

3-5 business day offsite repair[1]

Service Feature Highlight 4

Prepaid return shipment

Reviews and Q&A

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Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.