Memorial Day Sale
Save up to 70% on select products. Extra 5% or 10% off select
products $599+ and $1099+ w/ codes 5MDS23 and 10MDS23.

Special Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase | Buy more, save more! | Memorial Day Sale

Learn more

HP 3 Yr Pickup & Return Warranty for Notebooks

DIGITAL

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipmentSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UK707E
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.


For terms and conditions, click here.

Enjoy door-to-door service

Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Buy more, save more!

Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

Memorial Day Sale

Hurry, these deals end soon. FREE shipping storewide.

Save $18 instantly

HP 3 Yr Pickup & Return Warranty for Notebooks is rated 3.3 out of 5 by 3.
  • y_2023, m_5, d_28, h_23
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_3
  • loc_en_US, sid_UK707E, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 7ms
  • REVIEWS, PRODUCT
Rated 4 out of 5 by delta_sierra from High-Value Warranty Very affordable way to extend a factory one year laptop warranty to three years. If an alternate PC can be used in place of the laptop that you're considering this warranty for and/or the laptop isn't used on a daily basis, this warranty probably makes a lot of sense for you to keep costs down. Basically, weigh the downtime of the laptop should it need to be sent off for warranty work vs. the productivity that is lost to make sure your revenue loss isn't greater than the additional cost of the on-site hardware replacement warranties. Daily business users should probably steer towards those types of warranties instead.
Date published: 2019-12-11
Rated 3 out of 5 by Partfly from Light weight It is not as good as the older hp I had. It is cheaply made light weight and feels like it could break very easy. Time will tell but I've already had problems with the program's that were installed.
Date published: 2023-03-31
Rated 3 out of 5 by RJjF from HP care pack Have never received any information since I purchased the extended warranty. When I actually get to use it my review may change
Date published: 2023-03-08
  • y_2023, m_5, d_28, h_23
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_3
  • loc_en_US, sid_UK707E, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 3ms
  • REVIEWS, PRODUCT

Hi, I have purchased laptop on ebay some days ago. Is it eligible to use your care pack for additional warranty?

Asked by: alexeand
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-06
  • y_2023, m_5, d_29, h_23CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_1
  • loc_en_US, sid_UK707E, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 4ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.