Top questions

What is an HP All-In Plan?

The HP All-In Plan is an all-inclusive printing subscription that delivers the ultimate in convenience—and provides the dedicated support you need to keep your printer running like new. When you sign up, you get a new printer, automatic ink delivery before you ever run out, and continuous printer coverage with expedited 24/7 Pro live support. And if you have a printer issue we can't solve on the phone, we’ll send you a replacement, next business day, at no additional cost. All this for one low monthly payment.

Why should I get an HP All-In Plan instead of purchasing a printer like I always have?

With the HP All-In Plan, you don’t have to worry about finding the right printer, running out of ink, or troubleshooting issues you may have with your printer. The HP All-in Plan is an all-inclusive service that ensures you have the printer, ink, and support you need to keep things working, and if they don’t, we’ll send you a new printer the next-business-day. You can also try it with no upfront costs or commitments, risk-free. 

Is there a trial period for the printer?

Yes, you can try the HP All-In Plan risk-free for 30 days with no upfront costs or commitments. Simply send back the used printer and ink cartridges with a prepaid shipping label within 10 days to avoid cancellation fees.

If the printer and cartridges are not returned within the 10 days of cancelling, you will be charged a cancellation fee, depending on the printer model in your plan.

How does the HP All-In Plan ensure I won’t run out of ink?

The printer detects when it’s low on ink and automatically sends more right to your door, before you ever run out. With the HP All-In Plan, you won’t have to make any last-minute trips to the store or remember to buy ink cartridges.

How do the printer upgrades work?

When you are finished with your All-In Plan or would like to upgrade to a new printer, simply send us back the used printer with the HP provided prepaid shipping label. You have the option to upgrade to a new printer any time after two years without a cancellation fee. If you don’t want to upgrade, you can always continue with your current printer—it's your choice.

What happens if I have trouble printing?

Our 24/7 Pro live support team is ready to help you with any issues you might have with your printer. As long as your HP All-In Plan remains active, your printer is covered. Our HP technicians know the ins-and-outs of your HP All-In Plan printer and can help troubleshoot and repair issues. For any issue that we can’t resolve over the phone, or on-line chat, we’ll send you a replacement printer as soon as the next business day, as well as cover any return shipping costs for the printer.

How it works

Choose the printer that’s right for you with all the ink you need, included.
Your printer detects when you’re low on ink and will automatically ship more to your door before you ever run out.
Try risk-free for 30 days, no upfront fees.
If the HP All-In Plan isn’t for you, send it back—no problem. After 30 days you’ll pay monthly based on how much you print. Print a little, or print a lot, with the HP All-In Plan, you can adjust your plan anytime.
Experience continuous coverage with expedited 24/7 Pro live support.
Our team of experts know your plan best. And if they can’t fix an issue over the phone, we’ll send you a replacement the next-business-day,   at no cost to you. On top of that, you’re eligible to upgrade after two years—simply choose a new printer or stick with your current plan—it's your choice.

About the HP All-In Plan

How the HP All-In Plan Works

Getting help

Enrolling in the HP All-In Plan

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