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Renew

Responsible End-of-Use Services for Your Devices

Phase out end-of-use devices securely and responsibly with services that benefit your business and the environment.

Services to help you become more sustainable

HP Services goes beyond device retrieval. We give you multiple ways to recover, repurpose, and recycle tech for a healthier planet.

HP Device Recovery Service

Simple, secure, and sustainable device repurposing that pays you back. Securely retire your end-of-use devices with expert data erasure and device repurposing that drives a more sustainable, circular economy.

HP Deinstallation Service

Prepare for a refresh by enlisting HP to help with deinstallation tasks on old PCs and devices, before new ones are deployed.

HP Sanitization Service

Secure your information and get peace-of-mind by having HP completely erase data and destroy stored media from old PCs and devices in accordance with latest industry standards.

HP Recycling Service

Ensure responsible recycling of your end-of use devices by removing precious metals and plastics in 76 countries and territories around the world.

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It starts small, but when everyone does their part, we can make a difference

At HP, we're doing what we can… and encourage our customers and partners to do what they can too.

Securely recycle your end-of-use PCs and devices

Return your end-of-use PCs and devices to HP, where we’ll carefully remove and destroy storage media, dismantle devices, harvest valuable plastics and metals, and recycle remaining e-waste.

Capture residual value

Return your end-of-use PCs and devices to HP, and we’ll provide you with a fair market value¹ quote² on returned HP and non-HP devices,³ based on the condition, features, and location of your devices. If there’s no residual value, we will responsibly recycle the device.

Responsible Device Refurbishment and Reuse

Consider putting your end-of-use PCs and devices back out into the world for new life. HP can help you sanitize devices by completely erasing data and destroying old media, before making them available to underserved communities.

HP vision: To be the world’s most sustainable and just technology company

As one of the world’s largest computer companies and an industry leader, we know we must stand for more than the products we sell.

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See how HP Services make a difference. Explore case studies, webinars and more.

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Disclaimers

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  1. Fair market value will be assessed based on age and condition of the device. Not all devices may have any residual value. If not, they will be responsibly recycled. 
  2. Quote is subject to physical product evaluation upon receipt by HP. 
  3. The purchase of new HP devices is a prerequisite for non-HP branded devices.