Supplies Recycling         

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

Supplies Recycling    

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

Supplies Recycling      

More than one billion Original HP Ink and Toner cartridges have been recycled by customers with HP Planet PartnersSee hp.com/sustainableimpact.*

The Circular Economy

at HP

The Circular Economy

at HP

  • Everything starts here

    Purchase and use Original HP Ink and Toner cartridge.

  • Return and let HP do the rest

    Return the used cartridge for free via the HP Planet Partners Program www.hp.com/hprecycle

  • Recycling facilities

    The cartridge is sorted, disassembled, or shredded.

  • Materials can be given a new life

    Other post-consumer plastics are added to the process.

  • Our manufacturing process

    HP uses recycled plastics and reused parts in new cartridges.

  • Together, we close the loop

    New Original HP Cartridges are ready to be shipped.

Free recycling with HP Planet PartnersThe HP Planet Partners recycling program is available to HP customers and partners only. HP only accepts the return of original HP and Samsung cartridges. Cartridges from other brands, refilled cartridges and remanufactured cartridges cannot be returned. HP reserves the right to refuse shipments that contain non-HP cartridges or other non-eligible materials, and to return such shipments to the sender at sender’s expense. Program availability varies. See hp.com/go/recycle*

Drop it off

Drop off your HP ink and toner supplies or Samsung toner supplies at a location near you for no cost.

Find a location

Mail it back

Receive free shipping labels, envelopes, or boxes for an easy pack-and-ship
experience.

Mail it back

Request a pickup

If you have more than 76 toner cartridges or more than 1,000 ink cartridges, a free pallet pick up can be arranged.

Schedule a pickup

How can we help?

Call us at 1-800-340-2445, Monday-Friday, 8:00 am - 5:00 pm EST

Frequently Asked Questions

PROGRAM OVERVIEW RECYCLING PROCESS PRODUCTS ACCEPTED CARTRIDGE INFO

Terms and Conditions

Learn
Footnotes and disclaimers

    We measure success in the millions and billions

    More than 4.7 billion

    Recycled plastic bottles have been used by HP to manufacture new Original HP Ink Cartridges.1

    More than 875 million

    Original HP Ink and Toner Cartridges have been recycled by customers with HP Planet Partners.1

    More than 114 million

    Plastic hangers have been used by HP to manufacture new Original HP Ink and Toner Cartridges.1

    Free recycling with HP Planet Partners2

    Drop it off

    Drop off your HP ink and toner supplies or Samsung toner supplies at a location near you for no cost. 

     

    2. Drop it off

    Return your HP Ink cartridges at one of over 3,600 participating post office locations.
    STAPLES BEST BUY OFFICE DEPOT|MAX WALMART

    KNOW MORE

    Mail it back

    Receive free shipping labels and materials for an easy pack-and-ship experience.

     

    2. Mail it back

    Order postage paid shipping bags to return your HP Ink Cartridges by post. You can also order ink collection bin.

    MAIL IT BACK

    ORDER NOW

    Collection Service

    Return your HP or Samsung toner cartridges in bulk quantities. You can also order HP Planet Partners recycling bin for your office.

    2. Collection Service

    Return your HP or Samsung Toner Cartridges in bulk quantities. You can also order toner recycling bin for your office.

    3. Collection Service

    HP corporate customers can request to collect HP Toner cartridges.

    ORDER NOW

    How can we help?

     

     

    WRITE TO US WITH YOUR QUERIES

    Frequently Asked Questions

    Learn more about the HP Planet Partners Program.

    Terms and Conditions

    Find terms and conditions for this program.

     

    LEARN

    Support documents

    Find out more about this program.

     

    LEARN

    HP Planet Partners Program Overview

    What is HP Planet Partners?

    HP Planet Partners is HP's return and recycling program for computer equipment and printing supplies. It's available in more than 50 countries and territories worldwide.

    What happens to cartridges returned though HP Planet Partners?

    HP ink and LaserJet cartridges returned through HP Planet Partners go through a multi-phase "closed loop" recycling process. The recycled plastic from empty cartridges is used to create new Original HP cartridges and other everyday products.

    Who actually collects and recycles the cartridges?

    HP partners with shipping companies to collect and return printing supplies. Once the supplies have been returned, HP works with advanced recycling organizations to recover and recycle materials from empty or used HP printing supplies. Because of their construction, Original HP cartridges cannot be effectively recycled using conventional, commercial processes.

    Where are HP Print Cartridge return and recycling program available in Asia?

    As of October 2020, HP print cartridge return and recycling program is available in more than 17 countries across Asia. The program also has coverage in Europe and Americas. We are continuing to expand this program to new countries and territories,, and to provide customers with a convenient and conscientious way to return used print cartridges to our recycling operations around the world.

    Recycling Process

    How do I recycle my Original HP Ink cartridges?

    If you have 20 or more HP Ink cartridges, you can request for a collection service free of charge.

    2

    Can I drop my Original HP Ink cartridges off somewhere for recycling?

    HP is a participating manufacturer of ink cartridge 'Homecoming Project' (Satogaeri) to facilitate effective recycling of used cartridges. You can drop off your used original HP Ink at one of the over 3,600 post office location . For more details about the program, please visit http://www.inksatogaeri.jp/

    3

    What is HP’s position on exporting e-waste from developed to developing countries?

    HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

    How do I recycle my HP Toner and Samsung toner supplies?

    If you have 10 or more HP and/or toner cartridges a collection service can be requested free of charge.

    2

    How do I recycle my Original HP Ink cartridges?

    To recycle your used HP Ink cartridges, you can drop cartridges off at the nearest post office participating in Satogaeri/ Homecoming Project. You can order postage paid shipping bags to return your HP Ink Cartridges in case of bulk returns.

    What is HP’s position on exporting e-waste from developed to developing countries?

    HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

    2

    How do I recycle my HP Toner and Samsung toner supplies?

    To recycle your used HP and/or Samsung Toner Cartridges, you can request a collection service for a minimum of six (6) or more toner cartridges.

    What is HP’s position on exporting e-waste from developed to developing countries?

    HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

    2

    What is HP’s position on exporting e-waste from developed to developing countries?

    HP does not allow e-waste to be exported from developed countries (Organisation for Economic Co-Operation and Development and European Union) to developing countries (non-OECD countries outside the EU), either directly or through intermediaries. Learn more about HP’s Export of Electronic Waste to Developing Countries Policy.

    Acceptable Products

    Does HP recycle other printing supplies besides its own?

    HP accepts nearly every Original HP cartridge and Samsung toner cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

    Can I recycle non-HP cartridges through HP?

    Currently, HP Planet Partners accepts only Original HP cartridges and Samsung toner cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

    Can I recycle hardware and other electronics through HP?

    Yes, HP has a convenient and safe recycling service for computers, printers and other IT equipment. For more information visit the hardware recycling page.

    Can I return HP Latex and DeisgnJet cartridges and printheads to HP?

    Yes, HP Latex and DesignJet cartridges and printheads are collected under HP Planet Partner Program. Please make sure these are packed properly in bags or boxes or put in HP recycling bin. Do not include any supplies listed under non-returnable list.

    Can I retrieve an item that I mistakenly sent to HP to be recycled?

    Sometimes, printing supplies which are not at end of life or other objects with value are inadvertently sent to the HP Planet Partners program. These materials are not tracked and cannot be returned.

    How do I return full, unopened cartridges?

    The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.

    3

    Does HP recycle other printing supplies besides its own?

    HP accepts nearly every Original HP cartridge for recycling. View our complete list of non-returnable supplies before returning your supplies.

    3

    Can I recycle hardware and other electronics through HP?

    Currently, HP Planet Partners accepts only Original HP Cartridges for recycling. To return other brands, please check with the cartridge manufacturer for recycling information.

    3

    How do I return full, unopened cartridges?

    The best approach is to return your cartridges to wherever you initially purchased them to see if you could receive a refund. At this time we do not offer a return program for unused cartridges, however we are happy to recycle them using the standard process.

    Acceptable Cartridges

    What materials go into making HP ink and LaserJet cartridges?

    You can download material safety data sheets for a detailed look at the materials used in various printing supplies.

    Does HP use recycled materials in Original HP cartridges and supplies packaging?

    Yes, HP uses recycled materials extensively in packaging, including recycled content paperboard, corrugated cardboard and recycled plastic. HP has produced more than 3.9 billion Original HP ink and toner cartridges that contain recycled plastic. Today more than 80% of Original HP ink cartridges and 100% of Original HP toner cartridges are now manufactured with recycled content. All HP cartridges and packaging are designed with sustainability in mind.3

    How do I know whether I'm returning an ink cartridge or a toner cartridge?

    Each Original HP cartridge should indicate on the packaging whether it is an ink cartridge or LaserJet toner cartridge. Also, ink cartridges are smaller and squarer, whereas LaserJet cartridges are much longer in length.

    Does HP have any recommendations for recycling HP 3D powder containers?

    Yes, we have put together a guidance paper for our customers on how to recycle HP 3D powder containers. The instructions can be accessed here.