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HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

DIGITAL

Other offers available with the product:

Risk Free!

Product # U9YS9E
  • Risk-free: get your money back if you don’t use it
  • Covers failures and malfunctions from day 1
  • Protection for drops, spills, and power surges
  • Quick repairs using genuine HP parts
  • No hidden fees or extra costsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: https://cpc2.ext.hp.com/
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 4.0 out of 5 by 192.
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Rated 5 out of 5 by Anonymous from Save Post Office trip Haven’t used it.
Date published: 2023-11-15
Rated 5 out of 5 by John_O from Got it free Full refund after 3 years if I have no claims.
Date published: 2023-10-24
Rated 5 out of 5 by Anonymous from Missing Adapter 2 Effective date of this policy should be the delivery date.I expect to receive the missing adapter on July 3.
Date published: 2023-06-29
Rated 1 out of 5 by CDMM from HP quality control has slipped. Took 3 weeks to return repair and receive back with a wiped hardrive. Unable to recharge or backup after factory charge drain.
Date published: 2023-06-27
Rated 4 out of 5 by raflyn from n/a Haven't had to use it yet.
Date published: 2023-05-25
Rated 2 out of 5 by 4OSUKids from Very Disappointed The help selecting the right computer for my needs was great....however, the date of arrival has been delayed 2 times now which gives me doubts about further delays. I only give this 2 stars because the HP representative was excellent. I am about to cancel my order because I was told I would get the computer in approximately a week so I am very disappointed in the delays - I needed the computer ASAP
Date published: 2023-04-02
Rated 1 out of 5 by Reviewer2023 from Why are you asking for a review. Still in China My Laptop is still coming direct from China. Nothing USA about this one. You are asking for a review at least a week before I have it.
Date published: 2023-03-06
Rated 4 out of 5 by fw2325 from Will see if it's worth it! This will depend on how well HP responds to issues with the laptop this is covering.
Date published: 2023-01-04
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how do you receive a refund for the 3 year warranty if you do not use it for a claim in the three years? How does this work?

Asked by: bst11
Thank you for your question! Visit this link for information: https://www.hp.com/us-en/shop/cv/risk-free-care-pack
Answered by: HP Team Grant
Date published: 2025-02-05

Referencing the HP Care Pack, what happens to the standard 1 year warranty coverage?

Asked by: Rezanka
Because the Care Pack covers things that the 1-year limited warranty does not, it replaces the limited warranty. If you have other questions about the Care Pack such as which one is the correct one for your unit, services provided depending on area, and possible reimbursements, you will want to contact HP Customer Service https://www.hp.com/us-en/shop/cv/hp-store-contacts as they can also take personal information to give you detailed specifics. Thank you for your question.
Answered by: HP Team James
Date published: 2025-02-18
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.