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HP 2 years Pickup and Return Notebook Service

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U1PS2E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 2 years Pickup and Return Notebook Service is rated 4.0 out of 5 by 11.
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Rated 5 out of 5 by "D" CAMPBELL from CLICH IN WINDOWS 10 I BOUGHT THE CARE PACK FOR MY LAPTOP SIMPLY BECAUSE I HAVE TWO OTHER HP COMPUTERS AND THEY BOTH ARE DOWN DUE TO A BLUE SCREEN TELLING ME WINDOWS 10 DID NOT LOAD PROPERLY AND TO RESTART AGAIN ONE A BOUGHT FROM BEST BUY AND THE OTHER ONE I GOT FROM AMAZON. WINDOWS 10 HAS A GLITCH AND AND NO COMPUTER COMES WITH THE DISK ANYMORE CAUSE IT TELLS YOU TO RELOAD THE DISK WITH WE DON'T HAVE. Ms. "D"
Date published: 2023-05-02
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is notebook service another way of saying laptop service

Asked by: Kay627
Yes, notebooks and laptops are considered the same under the Care Plan.
Answered by: HP Team Grant
Date published: 2023-05-27

I am interested in the HP Care Pack for 2 years of coverage from date of purchase BUT, isn't it really one year since the factory warranty covers the first year ?

Asked by: Smando49
This HP 2 years Pickup and Return Notebook Service will cover anything not covered by the HP Limited Warranty excluding physical damage.
Answered by: HP Team Grant
Date published: 2023-03-20

1 year Extended Post care pack on purchased notebook has expired - what can be done for renewal?

Asked by: 27272727
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-02-28

Does this cover the HP Chromebook 14" laptop?

Asked by: FTCC
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-10-20

I I GET THE CARE PACKAGE TO EXTENDED MY WARANTY WOULD I BE ABLE TO GET MY PRODUCT KEY

Asked by: ARIZA
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.