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HP 2 years Pickup and Return Notebook Service

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U1PS2E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Special offers

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Save 10% on HP & Poly accessories when purchased with a PC. Exclusions apply.

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HP 2 years Pickup and Return Notebook Service is rated 4.2 out of 5 by 6.
  • y_2023, m_3, d_29, h_22
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  • REVIEWS, PRODUCT
Rated 5 out of 5 by from Touch This is the first new computer I have bought, and I am amazed at the things it can do. Thank you for making it so easy for an 80 year old man to use.
Date published: 2022-11-03
Rated 4 out of 5 by from The item you should not expect to use The pickup and return service reads well and is comparable to other items on the market.
Date published: 2021-04-19
  • y_2023, m_3, d_29, h_22
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is notebook service another way of saying laptop service

Asked by: Kay627
Yes, notebooks and laptops are considered the same under the Care Plan.
Answered by: HP Team Grant
Date published: 2023-02-06

I am interested in the HP Care Pack for 2 years of coverage from date of purchase BUT, isn't it really one year since the factory warranty covers the first year ?

Asked by: Smando49
This HP 2 years Pickup and Return Notebook Service will cover anything not covered by the HP Limited Warranty excluding physical damage.
Answered by: HP Team Grant
Date published: 2023-03-20
  • y_2023, m_3, d_29, h_22CST
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.