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HP 2 year Protection Plan

HP 2 year Protection Plan

DIGITAL
Product # U9YS2E
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week —while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/cpterms

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
HP 2 year Protection Plan is rated 3.3 out of 5 by 23.
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Rated 5 out of 5 by Laptop is my daughter's from The laptop just arrived yesterday The laptop just arrived yesterday
Date published: 2022-09-09
Rated 5 out of 5 by Down from HP this is an amazing product and I would definitely recommend it to anyone who is looking forward to purchasing a laptop, this is a great investment
Date published: 2022-05-16
Rated 1 out of 5 by Dont waste your time from Never again You guys are thieves. When I look at the prices at office depot, this same computer is way cheaper and I get a cd player.
Date published: 2021-09-06
Rated 5 out of 5 by laschwar92 from Protection Plan I ordered this protection plan with my new laptop, which is currently being custom made. I have not yet had the chance to try it out, but I have much more peace of mind with the plan. I’ll update more if/once I have to use the protection plan in the future.
Date published: 2021-06-02
Rated 1 out of 5 by glx4455 from Where's my computer? I know there are production issues, but HP wpn't help me with delivery.
Date published: 2021-05-14
Rated 4 out of 5 by Anonymous from Disappointed in my hasty purchased check for touch screen. I thought all laptop made now would have it. I was wrong. you better ask.
Date published: 2021-05-01
Rated 5 out of 5 by Wilbur Butternutts from Reliability I have been using an HP laptop since 2011. Recently, that laptop caught a blue screen fever and died. I have using a Samsung tablet since. With the recent stimulus payment, I purchased a new HP laptop, which I haven’t received yet. I am always going to have an HP device because of the reliability they have.
Date published: 2021-04-28
Rated 1 out of 5 by KTP1 from Doesn't cover engineering defects I owned my HP Envy 17t for exactly 1 day. It was the worst, most poorly designed computer I've ever owned. The 15% restocking fee was worth every penny to get rid of it.
Date published: 2021-04-08
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Hey, I want to buy HP victus gaming laptop for my cousin living in India, If I buy HP care in USA dose it will be still valid in India? Can my cousin get the the warranty in India?

Asked by: ChiragP
Thank you for your interest in the HP 2 year Protection Plan (U9YS2E). It can vary depending on territories and this unit is designed for the North American region. This link https://www.hp.com/us-en/shop/cv/carepackfaq goes into more details about the care packs and has the phone number and email for the care team. They will be able to go into more detail and verify if it would work in this case.
Answered by: HP Team James
Date published: 2024-05-08
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.