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how to connect your HP laptop to wifi

How to Connect Your HP Laptop to WiFi

Jessica Childres
Reading time: 7 minutes

Keeping your laptop connected to the internet is increasingly important. With more and more offices switching to hybrid or fully remote work options, it’s imperative to have confidence in your connections. If you’re having trouble connecting your HP laptop to WiFi, there could be a number of ways to resolve the issue.
Before the frustration kicks in, take a look at these common issues and fixes. You might be able to establish a connection within just a few minutes if it’s one of these common issues. Remember, your laptop also comes with HP Support Assistant, which can run diagnostics on your computer to determine possible issues and provide you with a solution. While this is typically the quickest way to establish a connection, you might be faced with a more difficult problem.

Common connection issues

common wifi issues
Before doing a deep dive or re-configuring any computer settings, consider these common issues. Often, a break in the WiFi connection is just an issue with the router or the network itself.
Ensure that you have the correct passwords to protected WiFi networks, and remember to avoid sites like mobile banking if you’re on a public and open network to prevent fraud. Here are a few of the most common connection issues and how to resolve them.

Turn on laptop WiFi

The settings are the first thing to check if your HP laptop won’t connect to WiFi. All devices like the HP Spectre x360 16-inch 2-in-1 Laptop - 16t-f2000 come with Windows 11 Home, making it easy for you to access your settings and make any necessary adjustments.
From any screen, you can select the start button at the bottom of the screen, then choose the setting icon. Next, select the network and internet option from the left-hand menu, and ensure the WiFi button is switched on. From the same screen, you’ll want to make sure that airplane mode is off.
If your WiFi was turned off, give the networks a moment to populate, and then choose the one you wish to connect to. If it’s a private network, you’ll need the correct password to connect properly, and if it’s a public network, it should connect once you select it.

Check router

The next step is another common issue and is a relatively easy fix if you’re at home or in your office. Routers often disconnect from the internet due to bad weather, faulty wires, power outages, or hardware updates.
If your HP laptop is not connecting to WiFi, and you’ve already checked the settings, you’ll want to try the router next. If you find that it’s either turned off or the connection light is blinking, it’s likely the issue of your poor connection.
Try to turn it off and wait for about a minute before turning it back on. Whether it was a power outage or an update, the router can sometimes lose connection, preventing your laptop from connecting to the internet.
Once the router is back on, ensure all cords are in the right place and undamaged, then try to reconnect your laptop to the WiFi. This is a common way to fix the issue and could reestablish your connection within a minute or so if this is the problem.

Preferred router features

When choosing a router for your home or office, you’ll want to look for a dual-band option. This type of router provides you with two network options, typically a 2.4 GHz band and a 5 GHz band. The 2.4 GHz option has slightly slower connection speeds, but it’s better to set up your router in a separate location from your office.
The 5 GHz option is typically faster but doesn’t have as strong of a connection if you’re in a different room. For instance, if you set up the router in the living room and your office is a few rooms away, you’ll want to choose the 2.4 GHz so the connection can reach you. If your router is in your home office, you’ll want to select the 5 GHz option for a strong and fast connection.
Another option to consider when purchasing or renting a router is the ability to connect to an ethernet cable. This is important if you need to connect devices like printers or desktop computers directly to the internet. If you need this feature, look for a router with an Ethernet or LAN port.

Network speed

If you’ve checked your laptop’s settings and ensured the router is working properly but still having issues, you may need to check the network speed. The HP Support Assistant is a good place to start if you’re experiencing a slow connection.
It can run optimization and network tests and check your operating system to ensure it’s running as fast as possible. Devices like the OMEN Laptop 16t-k000, 16.1-inch, for example, are fast laptops perfect for gaming. If you’re experiencing a slow connection, try using the Support Assistant to run diagnostic tests to resolve the issue.
If you’re still seeing a slow connection, it could be the WiFi itself. You can use one of many free websites to test the connection speed. You may need to switch to a faster network if you’re using a public connection somewhere like a coffee shop or local library.

Advanced troubleshooting

advanced wifi troubleshooting
If you’ve run diagnostic tests, checked the router, and ensured your WiFi settings are on, you might have an advanced issue. Whether you have an older model laptop or something new like the HP ENVY x360 2-in-1 Laptop 15t-ew100, 15.6-inch, the settings can reset over time due to various downloads or additional software. Here are a few ways to combat advanced connection issues.

Laptop's wireless driver

If you’ve tried everything in the above section yet still have issues, consider updating or re-installing your laptop’s wireless driver. Over time, your device’s wireless driver can lag or become outdated if it hasn’t been updated with your laptop’s software.
To re-install and update this, you’ll first want to open the Device Manager on your HP laptop. Once opened, select Network adapters, right-click on your laptop's wireless device, and choose to uninstall.
Once you’ve confirmed to uninstall and delete the current driver, you’ll be directed back to the device manager window, and then you’ll choose the network adapters section. From here, select the action button, then choose to scan for hardware changes.
You should see the change under the network device section and can either choose a new wireless driver or re-install your current driver. Once all changes are finalized, restart your computer to allow the changes to take effect.

Connect with an Ethernet cable

A great way to ensure a fast and reliable internet connection is an Ethernet or LAN port. With this port and cord, you can tap directly into the internet, eliminating the need for your laptop to constantly search and maintain a strong WiFi connection.
While advanced laptops like the HP EliteBook 1040 14-inch G9 Notebook PC have plenty of external ports, they don’t always have a direct Ethernet or LAN port. If that’s the case with your particular device, consider an adapter or hub like the HP Universal USB-C Multiport Hub for business. The external device is sleek, easy to carry, and provides multiple ports, including a space for an Ethernet or LAN connection.
Using this hub, you can directly connect your laptop to the internet, eliminating slow or unsteady connections while you work, game, or design.


Whether you have a new HP laptop or are using an older yet reliable model, it’s important to establish a strong WiFi connection while working or gaming. The tips above are great ways to connect your device to WiFi without calling tech support.
A good place to start if you’re experiencing any connection issues is the HP Support Assistant, which can run diagnostic tests on the device before you begin troubleshooting on your own. If you still have problems after that, consider running through the above options to check one thing at a time.
It’s always best to start small, like with the router and the laptop’s WiFi settings, before altering any software or device drivers. If the router is working fine and your laptop’s settings show available networks, but it’s not connecting, you might need to try something else.
Updating and re-installing the wireless driver can solve the issue, but you’ll want to try other ways to fix the problem first, if possible. Of course, if you’re still having trouble, you can always use something like an HP Multiport Hub to connect your device directly to the internet through an Ethernet or LAN cable.
If none of these options work, you can always contact a live agent through your Support Assistant to receive additional help with your issues.

About the Author

Jessica Childres is a contributing writer for HP Tech Takes. She is a former PE teacher and currently lives in Panama City, Florida with her husband and two dogs. She loves reading, writing, and spending time on the beach.

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