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Poly Sync 20-M Microsoft Teams Certified USB-A Speakerphone

  • Dynamic audio
  • Works the way you do
  • Portable speakerphone and high-performance music speaker, all in one.
  • Bass reflex system with dual passive radiatorsSee all Specs

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Product # 772C8AA
Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone — for conference calls and music anywhere you work. Take it wherever you go — it’s got up to 20 hours of talk time.

Dynamic audio

Take conference room-quality audio on the go. Enjoy remarkable sound from meetings to music and reduced echo and noise so you can be heard clearly.

Works the way you do

A programable button puts your favorite function at your fingertips — play / pause music, last-number redial and voice assistant — it’s up to you. What’s the status of a call? Know from a distance with the highly visible light bar.

Portable speakerphone and high-performance music speaker, all in one.

Get more done and get in the groove — using this portable speakerphone + portable charger + high-performance music speaker, all in one.

Bass reflex system with dual passive radiators

Enjoy more clarity on every call thanks to the bass reflex system with dual passive radiators for natural voice and deep bass.

Three-microphone array

Experience conference calls with outside noise and distractions tuned out. A three-microphone array focuses on your voice — not the surrounding noise.

Full-duplex audio

Collaboration gets tough when one voice dominates the conversation. Full-duplex audio makes simultaneous conversations a breeze.

Smartphone charger

Stay connected and ready for your calls with the ability to charge your smartphone when on the go via an USB-A port.

Up to 20 hours of battery life

Work on the go — the battery is ready for portable use with up to 20 hours of talk time on a full charge.[1]

Wireless connection

Enjoy easy connectivity, however you want to work with your devices — connect smartphones wirelessly via Bluetooth® or to the computer with the integrated USB-A or USB Type-C®️ cable.[2]

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Easy-to-use, touch sensitive controls with clear LED indicators

Stay in control with easy-to-use, touch-sensitive controls and clear LED indicators.

Highly visible light bar

Know the call status, even from a distance, thanks to a highly visible light bar.

Zoom certified

Zoom certified personal USB speakerphone for a seamless Zoom communication experience.

Gets better with future updates via Poly software

Gets better over time with future updates via Poly software and remote management for your IT team.[1]

Powered by an integrated USB cable

Join meetings in an instant even with a flat battery with an integrated USB cable that also powers the unit.

Technical details

Battery life

Up to 20 hours (talk time)

Battery

Rechargeable Li-ion

Button User Controls

Power on/off; Bluetooth® pairing

Touch User Controls

Call/answer end; Mute; Volume +/-; Programmable function button

Microphone Type

Three-microphone steerable array

Microphone Bandwidth

100 Hz to 7.8 kHz

Speaker size

40 mm

Speaker bandwidth

80 Hz to 20 kHz

Wireless Range

Up to 10 m

Connection Type

USB Type-A (PC); Bluetooth® (smartphone)

Ports

1 SuperSpeed USB Type-A 5Gbps signaling rate (smartphone charging)

Cable length

28 in

Charge Time

<4 hours

Color

Silver

Compatibility

Compatible with PCs via USB Type-A cable and smartphones via Bluetooth®️

Compatible operating systems

Windows 10; macOS

Minimum system requirements

USB Type-A port; Bluetooth®

Dimensions (W X D X H)

7.2 x 3.7 x 1.3 in

Weight

0.793 lb

Warranty

Poly standard two-year limited warranty

What's in the box

Wired Speakerphone; Travel case; Lanyard

Manufacturer Product Number

216866-01

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Poly Sync 20-M Microsoft Teams Certified USB-A Speakerphone is rated 4.6 out of 5 by 75.
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Rated 5 out of 5 by SherylG from Great sound and easy to use I purchased this for my parents to use while we are on Zoom. This tool is fantastic because as soon as we are on Zoom, they can plug it in to their computer and it immediately recognizes the Sync 20 and turns on. They are able to use the Sync mute and volume buttons with ease without having to look at their computer screen and me calling out instructions on how to mute/unmute. When they tap the mute button on the Sync it shows them a red light which helps them to know they are not being heard. My father is hard of hearing and the volume is very clear for him. Another reason why I like it so much is that I can still hear them when they turn their head away from the computer. Previously, I had to tell them to speak to the computer so they could be heard. Now, if they turn to the side or stand up and walk to another part of their room I can still hear them.
Date published: 2023-05-15
Rated 5 out of 5 by East Texas oilfield from Awesome product Excellent product enjoying this product
Date published: 2023-01-02
Rated 5 out of 5 by zeekhanz from Professional Conferencing Speaker Must have product for people working from home and using headset for 8hrs a day
Date published: 2022-12-24
Rated 5 out of 5 by vinceg from Excellent experience. Portable Excellent experience. I was looking for portable (for travel) wireless & USB speakerphone - setup was instant. I was using heave NC headset and this gives me a break. Thank you :)
Date published: 2022-12-14
Rated 2 out of 5 by HarryBeef123 from Great sound quality but less features when on BT I wanted this to work to replace my Jabra speaker puck I've been using for 4 years. Everything worked fine until a week later when the Launch, Teams and Mute button stopped working when I am on bluetooth. Everything still works when I am on USB cable. I worked with support and got the firmware updated and everything worked again. But a day later, the buttons stopped working again. It makes sound when I press it but it becomes non functional. Opened another ticket and am now told those buttons only work with USB cable and will not function on bluetooth. Unfortunately, I will be returning this if that is the case.
Date published: 2022-12-12
Rated 5 out of 5 by Sue M from Replacing an oldie with a goodie I've had a C100S for years, and it showed signs of demise 2 weeks ago. I am delighted with the Poly Sync 20 as a personal speaker -- it's been working great in small group hybrid meetings all week.
Date published: 2022-10-02
Rated 2 out of 5 by Damage from ×××× Came with damage to the cloth area. Couldn't find time to call them to report it.
Date published: 2022-09-28
Rated 5 out of 5 by Jj30022 from Poly Sync 20 This is an excellent speaker for Teams meetings. Connected flawlessly. Sound is great and microphones pick up my voice with clarity. I was using the Savi headset and this is a nice addition. Being in meetings for 6 to 7 hours daily I’d highly recommend the Sync 20.
Date published: 2022-09-27
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Can you connect more than one poly sync to one computer

Asked by: JcaGSM
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.