5 Year Next Business Day Onsite Hardware Support for LaserJet MFP M428
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- Remote problem diagnosis and support
- Onsite hardware support- next business day[1]
- Replacement parts and materials included
- Escalation management
- Coverage for all HP branded components
Ships within 1 business day
HP Care Packs are delivered electronically. See details.
Product #UB9R9E
- Features
- Reviews
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work.Fix issues quickly and conveniently with remote IT experts ready to perform remote troubleshooting, diagnostics and problem resolution.
When an issue requires in-person assistance, we’ll be on our way the next business day[1] to begin working on your device and help get you back up and running as soon as possible.
We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work.
When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.
We’ll cover all of the HP branded components such as HP Jetdirect network components, memory components and attached HP branded accessories – including paper trays, duplex units, and storage media.
When an issue requires in-person assistance, we’ll be on our way the next business day[1] to begin working on your device and help get you back up and running as soon as possible.
We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work.
When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.
We’ll cover all of the HP branded components such as HP Jetdirect network components, memory components and attached HP branded accessories – including paper trays, duplex units, and storage media.
We’ll be there the next business day[1]
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply.