Save up to 74%
Weekly Deals
on select tech deals.
Save up to 74% on select tech, FREE shipping storewide. Plus, pay with HP Financing.
HP ranked #1 computer brand according to the ACSI®.

HP 5 year Next Business Day Onsite Desktop Hardware Support

DIGITAL

Other offers available with the product:

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Product # U7925E
  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Faster tech support
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards

HP Care Packs are delivered electronicallySEE DETAILS
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
HP 5 year Next Business Day Onsite Desktop Hardware Support is rated 4.3 out of 5 by 28.
  • y_2026, m_1, d_6, h_4
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_8, tr_20
  • loc_en_US, sid_U7925E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 64ms
  • REVIEWS, PRODUCT
Rated 5 out of 5 by Anonymous from Awesome Products Your products are absolutely the best. I only use HP for all my needs business and personal.
Date published: 2022-09-29
Rated 4 out of 5 by Jake1949 from Good Support - We'll see how good warrenty is I purchased the five year warranty when I bought the associated computer and the price was reasonable. It took three weeks and serveral emails to get the warranty recognized. This is a bit surprising. This is my first HP computer. I have purchased about 8 computers for my family over the last 20 years from two other providers. I purchased extended warrentys for each of them and the registration process was totally transparent and seamless. I did receive good support from Customer Service in dealing with this issue.
Date published: 2022-07-26
Rated 5 out of 5 by D R Meshack from Great Recommendation by HP Technical Support Works as intended and is compatible with EliteDesk Mini PC.
Date published: 2022-05-16
Rated 5 out of 5 by Bob Rio Rancho from Great Warranty I purchase HP business products with extended warranties because HP is the industry leader in this line of products and service. With onsite service, HP provides a level of assurance and confidence needed for my business. HP has never let me down where other PC manufacturers were problematic.
Date published: 2021-05-25
Rated 1 out of 5 by Hellcat from Need to Register 5 Year Coverage I purchased 5 years of warranty coverage. But the warranty pop up window doesn't show it, so I need to know where to go and what to do to get this registered. Thanks!
Date published: 2020-12-23
Rated 1 out of 5 by Gerrywho from Have no idea because I've yet to see anything! Here it is the 26th and I've yet to see anything about the 5 year extended warranty that I paid for on the 16th! I did receive an email saying the order was confirmed. Paypal says I paid for it. Now I'm asked for a review on a product that I cannot see. I expected my HP Support Assistant to show some change but so far, nothing. It says I have 17 days left on the old warranty. I'm very pleased with the computer this is to cover but not with the warranty program. On top of all this, the choices for extending the warranty was extremely confusing.
Date published: 2020-10-26
Rated 5 out of 5 by Joeycomputer from Nice small computer Just bought the HP ProDesk 400 G5 Desktop Mini. 8 Core Intel i9, 40GB ram, 1 TB M.2 & 1 TB SATA, USB C, wireless NIC, wireless keyboard / mouse & Windows 10 home. Very fast little machine that packs a big punch. Thanks HP for having such a great sale!
Date published: 2020-10-26
Rated 5 out of 5 by Debdaytona from Good Offer Price was right for an extended 5 year warranty. Saved 20.00 and got a good warranty I believe. A lot less then Best Buy or other private sellers would offer for the price.
Date published: 2020-08-27
  • y_2026, m_1, d_6, h_4
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_8, tr_20
  • loc_en_US, sid_U7925E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT

this carepack compatible to Hp Pro 400 G9

Asked by: Brahim
Thank you for your question about HP Care Packs! HP Care Packs purchased on the HP.com US Store are only valid in the US. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-30

Does this product cover laptops? Spillage and screens?

Asked by: Petrizzo
No, this HP 5 Yr Next Business Day Onsite Extended Warranty for Desktops is not for laptops. This is a desktop-only warranty. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-02-05

U7899E - what products does this warranty cover

Asked by: Anonymous
Thank you for your question! This HP 5-Yr Next Business Day Onsite Extended Warranty for Desktops protects HP consumer desktops still within the first 90 days of hardware purchase. This Plan will start from the day the PC is purchased not from when the plan was purchased. For HP Desktops out of manufacturer warranty, a Post-Warranty plan is recommended. They can be found at this link: https://www.hp.com/us-en/shop/sitesearch?keyword=Post%20Warranty
Answered by: HP Team Grant
Date published: 2023-05-27

I rcvd an offer of $81 to extend the warranty of the computer I bought approximately 03/11/2025. I have entered the PC's S/N. But I seem to be in a loop and can't get to the check-out.

Asked by: NanVan110
  • y_2026, m_1, d_6, h_4CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_4
  • loc_en_US, sid_U7925E, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 41ms
  • QUESTIONS, PRODUCT
Return and exchange information
Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
Country/Region :   United States