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4 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ210E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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4 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers is rated 4.1 out of 5 by 68.
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Rated 5 out of 5 by V. L. Chausse from Many hours trying to access the HP Pro 9010 series all in one printer. No success. Today, it is! Basically, this all in one printer/scanner works well. However, a rather big issue for me has been the inability of this device to work with Microsoft Scan. Having used many of the scanning software programs, MS Scan is best for scanning. However, after some six hours with technicians from both HP and MS, they were unable to "pair" this printier to the MS Scan software. I have two other computers, both W-10 and each shows the HP 9015e available. What's the issue? UPDATE: I just opened MS Scan. The HP Office Jet Pro 9010 series is shows in the listing of scanneers I have (3 ea) IS NOW IN THE LIST! Why? Who knows. I suspect Mr. Gremlin knows for certain.
Date published: 2024-01-16
Rated 5 out of 5 by HP Excellence! from HP Excellence Nice to know that my printer is being taken care of.
Date published: 2023-12-30
Rated 3 out of 5 by Anonymous from HP OfficeJet Pro 9015e My new printer has just been installed. I did not receive a USER MANUAL so I am unable to set up FAX, Copy, Scan.etc. I can only print documents. I either need to have you help me with all of this or I will have to pay someone to do it.
Date published: 2023-10-27
Rated 5 out of 5 by greenRITA from Peace of Mind Reasonable cost for Extended Coverage affords longer term security than expected. Sign up allows attention to more pressing issues with confidence that equipment issues will be covered in comprehensive and expedited manner.
Date published: 2023-08-10
Rated 1 out of 5 by Anonymous from The Worst I don't even want to give 1 star. Your customer service is horrible and you basically robbed me of $100 that you won't refund. I will never buy an HP product again.
Date published: 2023-08-09
Rated 5 out of 5 by JoeTF from Peace Of Mind It's great to know that you have peace of mind after the Manufacturer warranty expires. HP has prompt service to get you up and running as soon as possible.
Date published: 2023-07-20
Rated 5 out of 5 by Pattylbtoo from Great Little Printer Love this printer. Small. Has all of the features i want. Across the room from my computer and works perfectly ☝️
Date published: 2023-07-01
Rated 5 out of 5 by D. Fields from Keep up the work. Great help.
Date published: 2023-06-19
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.