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HP 3 Year Pickup Return w/Accidental Damage Protection HP 14/15/17, Chrome, OmniBook3 NB (RiskFree)

DIGITAL

Other offers available with the product:

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Product # UG8Q2E
  • Accidental damage protection
  • Replacements parts and materials
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair
  • Prepaid return shipmentSee all Specs

3% back in HP Rewards

HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
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you will not responce uniil Estern Standart time!! Im in the pacific; I wait!!

Asked by: dakind
Thank you for your question! It is unclear what is being asked. Please clarify your question and resubmit.
Answered by: HP Team Grant
Date published: 2025-05-02

IS THIS COVERAGE FOR MY LAPTOP

Asked by: Malkala
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2025-12-24

Where is my serial number on my lap top located?

Asked by: Trees44
For the majority of the HP laptops, there will be a stick on the bottom side of the unit with the Serial Number on it. Thank you for your question.
Answered by: HP Team James
Date published: 2025-12-15

I tried your link but all it showed were different duration SmartFriend Standalone Service options. I don't want that. I want something to warrantee the hardware in case something breaks. What I want is an accidental damage protenction for my win 11 NB

Asked by: Ricki1
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/ You should be able to find the Care Pack you need for your HP Laptop there. Be sure to have your serial number. Thanks for shopping with HP!
Answered by: HP Team Grant
Date published: 2025-05-08

Does my HP Laptop 3 year warranty be effective from date of purchase HP laptop purchase or from the date of 3 year warranty purchase

Asked by: Prakash Hemrajani
The Care Packs start from the purchase date of the device that is being covered. If you have more detailed questions about the Care Packs such as services provided in your area, you will want to contact HP Customer Service https://www.hp.com/us-en/shop/cv/hp-store-contacts as they can take personal information to give you more specifics about the Care Pack coverage. Thank you for your question.
Answered by: HP Team James
Date published: 2025-10-14

I did go to https://cpc2.ext.hp.com/. The only options offered there are the SmartFriend Standalone Service but that is not what I need. I need a plan that will cover problems with the laptiop hardware

Asked by: Ricki1
Thank you for your question! Some HP products do not have Care Pack availability. For assistance in finding a Care Pack(if your product qualifies), it is recommended to contact HP Store Support at this link: https://www.hp.com/us-en/shop/cv/customerservice
Answered by: HP Team Grant
Date published: 2025-12-04

this is great product

Asked by: dakind
Thank you for your question! It is unclear what is being asked. Please clarify your question and resubmit.
Answered by: HP Team Grant
Date published: 2025-05-02

the description includes chrome nb. Just wanted to double check this will cover windows laptops also

Asked by: Ricki1
Thank you for your question! No, the HP 3-Year Pickup and Return Care Pack is for ChromeBooks only. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2025-05-07
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
Country/Region :   United States