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HP 1 Yr Post Warranty Plan

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U4820PE
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

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HP 1 Yr Post Warranty Plan is rated 3.5 out of 5 by 440.
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Rated 5 out of 5 by silverstar1 from Best ever support HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of 5 by Bob Hagopian from Great product! It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of 5 by Logan5 from Took the plan, was it necessary? Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 4 out of 5 by Pitts-stop from Love it! Love being able to print from my phone. However, it’s disappointing that I’m unable to scan.
Date published: 2023-12-25
Rated 1 out of 5 by LairdLH from Not a Good experience I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues. I thought that it was an all encompassing coverage. I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know. However, I tried all software recommendations to avail, before calling HP Support. Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision. So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of 5 by Anonymous from Renew warrantty Good response from staff
Date published: 2023-12-10
Rated 1 out of 5 by Solo HP customer from Have not received post warranty plan? Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of 5 by Sunshine23 from Easy Process The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
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Your video with the "back to school" offer said the 1 Yr Post Warranty Plan DOES cover breakage due to drops, spills, etc. which would, I would think cover the screen but another person asked about the screen and was told "NO". Which is it?

Asked by: Ercoupeflyer
So, basically, one hand doesn't know what the other is doing (?). You say, "there may be a specific one for a back-to-school promo that does cover this", but evidently you don't know for sure. I'll reach out to the Support directly somehow.
Answered by: Ercoupeflyer
Date published: 2023-11-29

when i purchased hp printer, i signed up for extended warranty; since then, office max has closed shop in this area

Asked by: gloriaxxxxxxxxxxxxxxxxx
i think you are right . they all became office depot!!!!
Answered by: Sunnymon
Date published: 2024-03-06

How long is this warranty good for and does it cover the battery?

Asked by: Salim33
This HP 1-Yr Post Warranty Plan is good for 1 year. The coverage begins the day after the warranty expires if purchased during the standard warranty. For service terms and conditions, you may visit: www.hp.com/go/pwterms
Answered by: HP Team Grant
Date published: 2023-05-27

I am travelling internationally. Does this pack provide support in multiple countries, or, only in the US? If not, are there any packs that include international support?

Asked by: Anna305
Hello Anna, HP Care Packs are valid only in the countries they are purchased in.
Answered by: HP Team Grant
Date published: 2023-01-03

How do I match this offer to a machine?

Asked by: Bill0188
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-19

The screen cracked on my HP x360 15.5inch touchscreen. If I buy a protection plan, will the lap top be eligible for repair?

Asked by: Tak92
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10

Does this package cover damage to screens?

Asked by: Jennyoh
No, this HP 1-Yr Post Warranty Plan does not cover screen damage or accidental damage. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-04-03

what does the care Pack cover?

Asked by: Don7910
Reliable support There are no deductibles, coverage limits, or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise. Here for you 7 days per week Connect with knowledgeable agents, available to you 7 days per week, and get the support you need. Free and easy shipping Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Answered by: HP Team Grant
Date published: 2023-08-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.