HP Notebook-related Recall Programs only

North America

Local Country Name
English Country Name
Product type
Phone#
Hours
UNITED STATES
UNITED STATES
Consumer Notebook
1-888-202-4320
Monday - Friday (8 am - 7 pm CST)
UNITED STATES
UNITED STATES
Commercial Notebook
1-888-202-4320
1-800-334-5144
Monday - Friday (8 am - 7 pm CST) 24 Hours a Day, 7 Days a Week for Most Products
CANADA
CANADA
Consumer Notebook
1-888-202-4320
1-800-HP INVENT
1-800-474-6836
Monday - Friday (8 am - 7 pm CST) 24 Hours a Day, 7 Days a Week for Most Products – selon le produit choisi;
English/French - français et anglais
CANADA
CANADA
Commercial Notebook
1-888-202-4320
1-800-HP INVENT
1-800-474-6836
1-800-334-5144
Monday - Friday (8 am - 7 pm CST) 24 Hours a Day, 7 Days a Week for Most Products – selon le produit choisi;
English/French - français et anglais
MÉXICO
MEXICO
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
Ciudad de México (CD) 5550912455
Interior de la República 01-800-063-0234
Monday to Sunday: 08:00 -10PM
Monday to Friday: 09:00AM - 17:00PM

Latin America

Local Country Name
English Country Name
Product type
Phone#
Hours
ANGUILLA
Anguila
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 -18PM
ANTIGUA
Antigua
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1 ♦ 1-800-711-2884
Monday to Sunday: 08:00 - 10PM
Monday to Friday: 08:00 - 18PM
ANTILLES FRANÇAISES
French Antilles
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-990-011 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 -18PM
ARGENTINA
Argentina
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-333-1058
Buenos Aires: 0-11-5984-1240
Monday to Sunday: 08:00 - 10PM
Monday to Friday: 08:00 - 18PM
ARUBA
Aruba
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
800-8000 ♦ 800-711-2884
Monday to Friday: 08:00 - 18PM
Monday to Sunday: 08:00 - 10PM
BAHAMAS
Bahamas
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-872-2881 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
BARBADOS
Barbados
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288  ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
BERMUDA
Bermuda
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ESTADO PLURINACIONAL DE BOLIVIA
Bolivia, Plurinational State of
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
800 100 193
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
Brasil
BRAZIL
Consumer Notebook
0-11-3878-8338
Monday to Friday 08:00 - 10PM
Brasil
BRAZIL
Commercial Notebook
0800-7108 2028
Monday to Friday: 08:00 - 18PM
BRITISH VIRGIN ISLANDS
British Virgin Islands
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-872-2881 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
CARIBE
The Caribbean
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
CAYMAN ISLANDS
Cayman Islands
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
CHILE
Chile
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
12300207503
Santiago 2229884804
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
COLOMBIA
Colombia
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
01 8005 18 4842
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
COSTA RICA
Costa Rica
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-011-0524
0-800-012-2072
San José 25397435
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
CURAÇAO
Curacao
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
001-800-872-2881
♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
DOMINICA
Dominica
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ECUADOR
Ecuador
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-999-119 ♦ 800-711-2884
1-800-225-5288 / 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
EL SALVADOR
El Salvador
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
8001785 / 8007112884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GUYANE FRANÇAISE
French Guiana
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-990-011 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GRENADA
Grenada
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GUADALUPE
Guadalupe
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-990-011 / 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GUATEMALA
Guatemala
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
2233-7278
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GUYANA
Guyana
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
159 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
GUYANE FRANÇAISE
French Guiana
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-990-011 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
HAITÍ
Haití
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
183 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
HONDURAS
Honduras
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
800-0-123 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
JAMAICA
Jamaica
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
MARTINICA
Martinique
Consumer Notebook
Commercial Notebook
0-800-990-011 / 800-711-2884
0-800-990-011 / 877-219-8671
Monday to Friday 08:00 - 18PM
MONTSERRAT
Montserrat
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
NEDERLANDSE ANTILLEN
Netherlands Antilles
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
001-800-872-2881 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
NICARAGUA
Nicaragua
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
01-800-0174 ♦ 1-800-711-2884
01-800-0164 / 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
PANAMÁ
Panamá
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
800-2288 / 1-800-711-2884
800-0109 / 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
PARAGUÁI
PARAGUAY
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
(009) 800-110-303
Monday to Sunday 08:00 -10PM
Monday to Friday: 08:00 - 18PM
PERÚ
Peru
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-70027
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
PUERTO RICO
Puerto Rico
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-844-534-3784
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
REPÚBLICA DOMINICANA
Dominican Republic
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ST. KITTS and NEVIS
St. Kitts and Nevis
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
SAINTE-LUCIE
St. Lucia
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-844-708-2672
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ST. MARTEEN
St. Martin
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-99-0011 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ST. VINCENT
St. Vincent
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
SURINAME
Suriname
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
156 ♦ 800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
TRINIDAD Y TOBAGO
Trinidad & Tobago
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-872-2881 / 1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
TURKS & CAICOS
Turks & Caicos
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-225-5288 ♦ 1-800-711-2884
 
URUGUAY
Uruguay
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0004-135-985165
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
US VIRGIN ISLANDS
US Virgin Islands
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-800-711-2884
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
REPÚBLICA BOLVARIANA DE VENEZUELA
Venezuela, Bolivian Republic of
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
0-800-136-2585
Caracas 0-212-335-7467
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
NÚMERO DE CONTINGENCIA
Contingency number
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-281-927-4303
(US number; international charges may apply)
Monday to Sunday: 08:00 -10PM
Monday to Friday: 08:00 - 18PM
ALL COUNTRIES
ALL COUNTRIES
Consumer Notebook - menu option 3
Commercial Notebook - menu option 2
1-281-377-1382
(International charges may apply)
Monday to Sunday 08:00 -10PM
Monday to Friday 08:00 -18PM