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Renew Services for Your Devices

Accelerate your company’s sustainability goals through more responsible computing practices.

Reduce the impact of your technology.

HP helps you recover, repurpose, and recycle hardware in more responsible ways.

HP Carbon Neutral Computing Services

Invest in services that drive towards a low-carbon future.4 HP enables organisations to offset the end-to-end carbon footprint of commercial HP computers, so you receive carbon-neutral PCs.4,5


HP Device Recovery Service

Give your end-of-use devices a second life by returning them to HP for secure data erasure, so devices can be repurposed while you receive any residual value. If there's none, HP will recycle them responsibly.6


HP Sanitisation Service

Get peace of mind when you return your end-of-use hardware to HP, knowing that your confidential information will remain secure. Our service experts completely erase all data from your devices.

HP Deinstallation Service

Let HP experts handle the deinstallation of your PCs, displays, and peripherals and prepare them for transport, so your IT staff can focus on higher priority projects.7

HP Recycling Service

If products or materials can’t be reused or restored, HP will responsibly recycle the technology in accordance with industry-leading standards through rigorously audited, HP-approved partners.6

It starts small, but when everyone does their part, we can make a difference

At HP, we're doing what we can… and encourage our customers and partners to do what they can too.

Support a circular economy

Enable product circularity by choosing refurbished devices. HP extends the life of hardware through HP-certified refurbishment processes.2

Make an impact before you power up your HP device

Take steps to create a low-carbon future by implementing a carbon neutral computing strategy. HP offsets the carbon footprint of HP PCs, so devices remain carbon neutral throughout the lifecycle.4,5

Responsibly repurpose or recycle old hardware

Transition towards a circular economy by returning your end-of-use devices to HP for secure repurposing or recycling.6 

HP vision: To be HP's most sustainable and just technology company

As one of HP's largest computer companies and an industry leader, we know we must stand for more than the products we sell.


See all resources

See how HP Services make a difference. Explore case studies, webinars and more.



© HP Development Company, L.P. The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the New Zealand Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  1. HP Services are sold separately. HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service, or the HP Limited Warranty provided with your HP Product.
  2. HP Revitalise offers refurbished products that are HP-certified including cosmetic grading, functional testing, data wiping, and re-imaging. Select HP commercial G5 and higher devices are eligible for this service.  
  3. Based on the representative ‘Assessment of the environmental impact of a set of refurbished products’. (2022, September). ADEME.
  4. There are two offset options available: HP’s Carbon Neutral to the Door option covers carbon offsetting of material extraction, component and product manufacturing, and product logistics. HP’s Lifecycle option covers everything in the Carbon Neutral to the Door option plus device usage based on a four-year lifecycle for commercial HP notebooks and mobile workstations, and a five-year lifecycle for commercial HP desktops, displays, and workstations, and end-of-service.
  5. Lifecycle assessments (LCA) are validated by a third-party to conform to ISO 14040 and ISO 14044 and are used by HP to understand the total carbon footprint for HP personal systems products. Using this data, along with the information unique to each customer (e.g., product ship-to location, product portfolio), we calculate the total carbon emissions for a customer’s fleet. HP then purchases and retires carbon offsets, procured through Climate Impact Partners who certifies HP’s Carbon Neutral Computing Services in accordance with its Carbon Neutral Protocol. Please review this document for complete details.
  6. Learn more about HP standards for hardware reuse and recycling.
  7. HP Deinstallation Service must be ordered in conjunction with an Installation Service.

Product images are for illustration purposes only, product availability and colours may vary by country.