United States-English

» contact hp

search:		more options
	business support center all of hp

business support center > technical support -HP Color LaserJet CM3530MFP > print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet CM3530MFP

Site map

Print Quality Home


	»	site map
	»	other resources
	»	frequently asked questions




	Printing Procedures
	»	print PQ troubleshooting pages
	»	print diagnostics page



	Issues on
	»	cyan test page
	»	magenta test page
	»	yellow-green test page
	»	green-yellow test page
	»	black test page
	»	other print quality issues associated with print-outs, copies, or scanned images
	»	diagnostics page



	»	order supplies



	»	technical support -HP Color LaserJet CM3530MFP




Bookmark this Web site

The following collection of links serves as a site map for the Print Quality Troubleshooting Tool on HP.com. Each primary section is indicated by a bold heading with an arrow; all subsections are simple links.

1. » Print Quality home

1-1. » Print PQ troubleshooting pages

2. Issues on PQ troubleshooting test pages

2-1. » Interpreting PQ troubleshooting test pages
2-2. All issues on PQ troubleshooting test pages
» Cyan   » Magenta   » Black
» Yellowgreen   » Greenyellow
2-3. Horizontal lines repeating every 1.3 inches (32mm)
» Cyan   » Magenta   » Black
» Yellowgreen -Green portion Whole page
» Greenyellow -Green portion Whole page
2-4. Horizontal lines repeating every 3.0 inches (75.5mm)
» Cyan   » Magenta   » Black
» Yellowgreen -Green portion Whole page
» Greenyellow -Green portion Whole page
2-5. White vertical lines or bands
» Cyan   » Magenta   » Black
» Yellowgreen -Green portion Whole page
» Greenyellow -Green portion Whole page
2-6. Vertical lines or line segments
» Cyan   » Magenta   » Black
» Yellowgreen   » Greenyellow
2-7. Missing color
» Cyan   » Magenta   » Black
» Yellowgreen -Missing yellow Missing cyan
» Greenyellow -Missing yellow Missing cyan
2-8. Fade
» Cyan   » Magenta   » Black
» Yellowgreen -Green portion Whole page
» Greenyellow -Green portion Whole page
2-9. Full color
» Dark black   » Light black   » Cyan

3. » Other print quality issues

3-1. » Misaligned CPR bar (text with shadows or halos)
3-2. » Automatic document feeder (ADF) dark streak(s)
3-3. » Automatic document feeder (ADF) light streak(s)
3-4. » Random dark spots
3-5. » Random light spots
3-6. » Other issues repeating at various intervals

4. » Try other resources

Procedures

P1. » Print the PQ troubleshooting test pages
P2. » Print the diagnostics pages
P3. » Print the gray test page
P4. » Print the supplies status pages
P5. » Steps for purchasing ITB kit
P6. » Steps for replacing ITB unit
P7. » Steps for removing all the cartridges
P8. » Steps for reinserting all the remaining cartridges
P9. Steps for replacing print cartridges
  » Cyan   » Magenta   » Yellow   » Black
P10. Steps for chekcing pressure levers
  » Cyan   » Magenta   » Yellow   » Black
P11. Steps for swaping cartridges
  » Cyan   » Magenta   » Yellow   » Black
P12. » Steps for making a copy of the gray test page by using the ADF
P13. » Steps for making a copy of the gray test page from the flatbed glass
P14. » Steps for cleaning the ADF rollers and the ADF separation pad
P15. » Steps for cleaning the ADF glass window
P16. » Steps for cleaning the flatbed glass
P17. » Steps for calibrating the scanner
P18. » Steps for full calibration
P19. » Test setup procedure for vertical line(s) or line segment(s)
P20. » Print cartridges test procedure for vertical line(s) or line segment(s)
P21. » Test completion procedure for vertical line(s) or line segment(s)
P22. Print cartridge test procedure for white vertical line(s) or band(s)
  » Cyan   » Magenta   » Yellow   » Black
P23. Print cartridge swap procedure for white vertical line(s) or band(s)
  » Cyan   » Magenta   » Yellow   » Black
P24. Print cartridge test procedure for missing color
  » Cyan   » Magenta   » Yellow   » Black
P25. Print cartridge swap procedure for missing color
  » Cyan   » Magenta   » Yellow   » Black

Pop-up helps

H1. Print cartridges
» Cyan » Magenta » Yellow » Black
H2. Pressure levers
» Cyan » Magenta » Yellow » Black
H3. » ITB unit
H4. » Paper tray
H5. » CPR bars
H6. » Misaligned CPR bars
H7. » ADF unit
H8. » ADF rollers
H9. » ADF separation pad
H10. » ADF glass window
H11. » Flatbed glass

Printable version


Privacy statement Using this site means you accept its terms

© 2004 Hewlett-Packard Development Company, L.P.