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business support center  >  technical support -HP Color LaserJet CM3530MFP  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet CM3530MFP

How to clean the ADF glass window
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Content starts here Note: It may be helpful to print out these instructions before you start to clean the ADF glass window.

Figure

Step

Figure 1: Open scanner lidexample

1. Open the scanner lid.

 

Figure 2: ADF glass windowexample

2. Locate the ADF glass window as shown in Figure 2, then clean the ADF glass window by wiping it gently with a clean, damp, lint-free cloth. If this does not remove the contamination, you may try to spray or pour an ammonia-based surface cleaner onto the cleaning cloth. Use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the ADF glass window.

NOTE: It may be helpful to align your copy of the gray test page containing the dark or light streak(s), with the ADF glass window. This can help you to find the location of the contamination.

CAUTION: Do not pour water or cleaner directly onto the ADF glass window. Doing so might damage the device. Be careful not to damage the ADF glass window by applying excessive force.

Figure 3: Close scanner lidexample

3. Close the scanner lid.


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