United States-English

search:		more options
	business support center all of hp

Print Quality Troubleshooting Tool for HP Color LaserJet CM3530MFP

Missing the green color

Print Quality Home


	»	site map
	»	other resources
	»	frequently asked questions




	Printing Procedures
	»	print PQ troubleshooting pages
	»	print diagnostics page



	Issues on
	»	cyan test page
	»	magenta test page
	»	yellow-green test page
	»	green-yellow test page
	»	black test page
	»	other print quality issues associated with print-outs, copies, or scanned images
	»	diagnostics page



	»	order supplies



	»	technical support -HP Color LaserJet CM3530MFP




Bookmark this Web site

Fig. Yellowgreen-8

Description

The background color of the yellowgreen test page is missing the green color.

Most likely causes

Troubleshooting and suggestions

Remove the cyan print cartridge and check the pressure lever on front of the cartridge slot. Show me how.
If the pressure lever is broken, contact HP.
If the pressure lever is not broken, perform the cyan print cartridge test procedure for missing color. Show me how.
Wait until the printer returns to the Ready state. Note that this will take several minutes.
Print another set of PQ troubleshooting pages. Show me how.
Look at the new set of test pages. If the issue is not resolved, contact HP.

Recommended parts

Order a cyan print cartridge
Note: It is not necessary to replace the other print cartridges.

» Was this helpful?


	Please let HP know if this helped you to resolve your issue and help HP improve service. » Take our survey

Printable version


Privacy statement	Using this site means you accept its terms

© 2004 Hewlett-Packard Development Company, L.P.