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HP Proactive Insights1

Optimize the employee device experience with the power of HP analytics.2 Foresee hardware and application issues and measure user sentiment so IT can manage proactively.


Cloud-based insights

HP TechPulse helps you centralize device management in a single platform that provides unprecedented visibility to endpoint health.  Our cloud integration makes it easy for you to manage employee devices in and out of the office.


Actionable analytics

Spot device issues and get solution recommendations before those problems impact employees.


Improve employee experiences

Enhance visibility into device health so you can measure, track and improve employee experiences.


Lower TCO

Optimize device performance, extend device life, and lower TCO with actionable insights delivered to a single dashboard.

Proactively manage devices from wherever you work

HP Proactive Insights is powered by the HP TechPulse2 analytics platform that uses advanced AI to provide actionable device information and business insights.  Deep learning processes help you predict and resolve problems before they happen, so you won’t be caught off-guard, and employees can work uninterrupted.

Proactive Hardware Insights

Proactively monitor device hard drives, CPU usage, thermal levels, and battery health, enabling you to predict potential impacts by analyzing your data against a 20+ million device data lake.

Proactive Application Insights

Diagnose performance issues, software errors, blue-screen-of-death crashes, and system usage, while updating drivers and patches to ensure you have safe security profiles.

Proactive Employee Insights

Improve device performance and get peace of mind with streamlined feedback capabilities, knowing the best of HP insights are at work to optimize employee experiences.

What’s included with HP Proactive Insights:

Monitor device insights and analytics

  • Proactively fix a user’s computer or smartphone based on AI-powered2 device health insights

  • Remediate hardware issues with automated BIOS updates3, powered by AI2
  • Detect and track battery, hard disk, and OS issues4

Improve employee experience

  • Launch campaigns to measure and track employee satisfaction with their devices
  • Easy access to diagnostic tools, enabling end-users to troubleshoot and resolve common issues
  • Recommendations for remediation can be fed through your ITSM via API integration

Ensure employees have the right device to excel

  • Leverage insights to improve visibility into the renewal cycle for your existing fleet
  • Utilize insights and data to assign the right PC for each employee.

HP TechPulse

Helps IT solve PC issues before they impact employees

Drive digital experience transformation with HP Proactive Insights Experience Management

Take your PC experience a step further with premium HP services and advanced analytics2 across networks, business applications, devices, and employee sentiment. From increasing uptime to getting the right technology to the right people, HP services enable IT to optimize the digital employee experience across the enterprise.


Transform digital experience management

Measure, manage and continually optimize the entire digital employee experience.

Drive employee engagement

Access and act on real-time user sentiment data from engaged employees.

Rely on fully managed HP services

HP delivers actionable analytics and automated remediation to solve complex IT issues.

Reduce hardware and software costs

Track and improve multi-vendor device, application and network performance.

Learn how analytics and deep insights can enable your modern management approach to IT

HP Manageability Services Webinar

HP Manageability Services Webinar

Learn about HP Proactive Insights and Proactive Endpoint Management.


HP TechPulse infographic

HP TechPulse infographic

Access the power of predictive analytics at your fingertips with HP TechPulse.


Case Studies

See what our customers are saying about HP Services. 


Arup: Digital Evolution

Arup collaborates with HP to manage its device fleet and gains valuable insights with HP TechPulse analytics.


Case Study

Volkswagen Japan: Seamless Device Management

VW Japan streamlines device management with predictive analytics and Service Experts.


Case Study

Post Luxembourg: Workplace Agility

Large postal and telecommunications provider optimizes device strategy to scale and improve the employee experience.



The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  1. HP Proactive Insights and/or included components may vary by region, by operating system, or by authorized HP service partner. Please contact your local HP representative or authorized partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  2. HP TechPulse a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP TechPulse follows stringent GDPR privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access with connection to TechPulse portal is required. For full system requirements, please visit
  3. BIOS updates only available on HP devices.
  4. For details on OS coverage, please visit