You probably have security tools protecting your business network, computers, and cloud accounts. But do you know where all your business data resides?
Sensitive information can exist in more places than you might expect. It can be stored on a computer, synchronized to the cloud, held temporarily by a printer, copied to a removable device, or sitting on a desk in printed form.
Protecting business data means looking beyond your primary servers and security software. You need to understand where information is stored, who can access it, how it moves between systems, and when it should be securely deleted.
Here are six places your business data might be hiding and what you can do to protect it.
1. Hiding in your device
Your employees' computers can contain a significant amount of business information, including documents, emails, credentials, downloaded files, and locally cached cloud data.
Biometric authentication, such as fingerprint or facial recognition, can provide a convenient way to authenticate users on compatible devices. Modern Windows devices can use Windows Hello to support biometric authentication and other sign-in methods.
However, biometric authentication should be part of a broader security strategy. Businesses should protect the device itself with encryption, secure authentication, access controls, security updates, and hardware-based security features where appropriate.
How to protect data on devices
- Require strong authentication and, where appropriate, multi-factor authentication.
- Use device encryption to protect data if a computer is lost or stolen.
- Keep operating systems, applications, firmware, and security software updated.
- Limit administrative privileges.
- Configure automatic screen locking.
- Use endpoint security to detect and contain threats.
- Establish procedures for lost, stolen, or retired devices.
The goal is to protect both the information stored on the device and the authentication mechanisms used to access it.
2. Hiding in the cloud
Cloud services make it easier for employees to access and collaborate on files from almost anywhere. But convenience can also create security challenges if employees use unauthorized applications or share information without understanding the risks.
This can contribute to shadow IT, which occurs when employees use applications, services, or technology without the organization's knowledge or approval.
The problem isn't the cloud itself. Reputable cloud services can provide strong security controls. The challenge is maintaining visibility and control over where business information is stored and who can access it.
How to protect data in the cloud
- Establish approved cloud storage and collaboration services.
- Use identity and access controls to limit who can access sensitive information.
- Require multi-factor authentication for important accounts.
- Review external sharing permissions regularly.
- Remove access when employees change roles or leave the organization.
- Train employees on approved methods for storing and sharing business information.
- Monitor for unauthorized applications and services.
Give employees secure, convenient tools that meet their needs. When the approved option is easy to use, employees have less reason to work around established security processes.
3. Hiding in your printer
Printers and multifunction devices are often overlooked when organizations think about cybersecurity.
Modern business printers can connect to networks, store information, communicate with cloud services, scan documents, and provide access to other systems. Depending on the device and configuration, information from print, scan, copy, or fax jobs may also be stored on internal storage.
There is another risk that doesn't require a cyberattack: a confidential document left unattended in a printer output tray.
How to protect data in your printing environment
- Keep printer firmware updated.
- Change default administrator credentials.
- Use secure network communications.
- Encrypt sensitive data stored on supported devices.
- Restrict access to printer administration and configuration.
- Use secure print release for confidential documents.
- Maintain an inventory of network-connected printers and multifunction devices.
- Securely remove stored information before retiring devices.
Printers should be managed as part of your organization's broader endpoint and network security strategy, not as standalone office equipment.
4. Hiding in removable media
USB drives, external hard drives, memory cards, and other removable storage can make it easy to move information between systems.
That convenience also creates opportunities for sensitive data to be lost, stolen, or transferred to an unauthorized device. Removable media can also introduce malicious software into a business environment.
How to protect data on removable media
- Establish policies for when removable storage can be used.
- Encrypt sensitive information stored on removable devices.
- Restrict the use of unauthorized USB storage where appropriate.
- Scan removable media for malware.
- Keep track of devices used to store business information.
- Securely erase or destroy storage devices when they are no longer needed.
For highly sensitive information, consider whether removable storage is necessary at all.
5. Hiding in email and collaboration tools
Business information can easily become scattered across email inboxes, messaging platforms, shared folders, and collaboration tools.
Employees may forward documents, download attachments, create copies, or share information with external recipients. Over time, these copies can make it difficult to know where sensitive information exists.
How to protect data in communication tools
- Use access controls for shared files and collaboration spaces.
- Review external sharing permissions.
- Use encryption and other security features supported by your organization's platforms.
- Train employees to verify recipients before sending sensitive information.
- Establish policies for handling confidential attachments and documents.
- Remove unnecessary copies of sensitive information according to your organization's retention requirements.
Data protection is much easier when employees understand both what information is sensitive and how they are expected to handle it.
6. Hiding in the trash
Not every security risk is digital.
Printed documents, discarded storage devices, old computers, and other physical materials can contain sensitive information long after they are no longer being used.
A document containing customer information, financial records, employee information, or intellectual property shouldn't simply go into a regular recycling bin.
How to protect physical information
- Shred sensitive documents before disposal.
- Secure confidential documents when they are not being used.
- Establish secure procedures for disposing of electronic media.
- Keep retired computers and storage devices in a secure location until they are properly sanitized or destroyed.
- Maintain clear policies for handling sensitive information outside the office.
Data protection should continue until the information has been securely disposed of.
Build a data protection strategy around the entire data lifecycle
The first step in protecting business information is knowing where it exists.
Create an inventory of the systems and devices that store, process, or transmit sensitive information. Then consider the entire lifecycle of that data:
Collect → Store → Use → Share → Archive → Delete
At each stage, ask:
- Who can access the information?
- Where is it stored?
- How is it protected?
- Is it being shared with anyone outside the organization?
- How long does the business need to retain it?
- What happens when it is no longer needed?
This approach can help uncover information that might otherwise fall outside traditional security controls.
Simple steps to protect your business data
You don't have to solve every data security problem at once. Start with the basics:
- Know where your data is. Identify the devices, applications, cloud services, printers, and physical locations that handle sensitive information.
- Limit access. Give employees access only to the information and systems they need to do their jobs.
- Protect devices. Use encryption, authentication, security updates, and endpoint protection.
- Secure cloud services. Use approved applications and regularly review permissions and sharing settings.
- Protect printed information. Use secure printing and establish clear document-handling procedures.
- Secure removable media. Control, encrypt, and properly dispose of storage devices.
- Delete information when appropriate. Establish retention and secure disposal practices based on your organization's requirements.
- Train employees. Make sure employees understand how to recognize sensitive information and handle it appropriately.
Keep your business data where you can protect it
Data security isn't just about building a stronger network perimeter. Modern businesses have information distributed across devices, cloud services, printers, collaboration platforms, removable media, and physical documents.
The more visibility you have into where your information resides, the easier it becomes to protect it.
Start by identifying where sensitive data can hide. Then apply appropriate access controls, encryption, authentication, monitoring, retention, and secure disposal practices throughout its lifecycle.
Your data is only as protected as the places where it exists.