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Poly Blackwire 5210 USB-C Headset

  • On-ear (monoaural)
  • Wired USB Type-C®; 3.5 mm audio
  • Omnidirectional
  • Noise and echo reduction; Dynamic EQ optimizedSee all Specs

Earn 1X HP Rewards Points
Product # 783M2AA#ABA
The Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day.

Get great sound

When you can hear and be heard clearly, you get more work done. Tune out the inevitable workplace distractions with a headset full of features – soft, conforming ear cushions that provide passive noise canceling and a precisely tuned microphone masks nearby conversations.

Enjoy long lasting comfort

Your ears will thank you, especially after long conference calls. This headset is built to stay comfortable. Adjust it to fit the way you work. Need to move locations? The headset folds up for easy portability in the carrying case.

Connectivity options

Select the right option for your device: USB-A or USB Type-C® for PC and 3.5 mm for mobile connectivity.

Comfort and durability

Ultra-soft leatherette ear cushion(s) wrapped around pillow-soft memory foam provide long lasting comfort. A lightweight cushioned metal headband offers durability and a comfortable custom fit.

Wearing style

Monaural wearing style for those who prefer to leave one ear open.

Simple call management

Use the intuitive inline controls to answer/end calls, control volume, and mute to simplify call management. Conveniently placed indicator lights provide helpful but unobtrusive user call, mute, and volume status.

Audio quality

Premium PC wideband audio with noise-canceling microphone and Digital Signal Processing (DSP) for a more natural voice sound.

Enhanced call quality

Dynamic EQ optimizes the quality of your voice on calls, and automatically adjusts the EQ settings when you want high-quality sound for listening to music or for multimedia playback.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.[1]

Technical details

Button User Controls

Call answer/end; Mute; Volume +/-

Microphone Type


Microphone Bandwidth

100 Hz to 10 kHz

Speaker size

32 mm

Speaker bandwidth

20 Hz to 20 kHz

Headphone Type

On-ear (monoaural)

Connection Type

Wired USB Type-C®; 3.5 mm audio

Cable length

3.81 ft (inline module to headset); 3.08 ft (USB to inline module); 7.12 ft (total USB to headset)

Audio Features

Noise and echo reduction; Dynamic EQ optimized

Acoustic Protection Technology

SoundGuard Digital[1,2]




Compatible with PCs via USB/USB Type-C®, connects to mobile devices and tablets via 3.5 mm and devices that support USB Type-C®

Compatible operating systems

Windows 10; macOS

Minimum system requirements

USB Type-C® port; 3.5 mm audio

Dimensions (W X D X H)

6.1 x 1.25 x 7.1 in


0.27 lb


Poly standard two-year limited warranty

What's in the box

User guide; Poly Blackwire 5210


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Poly Blackwire 5210 USB-C Headset is rated 4.2 out of 5 by 52.
  • y_2023, m_9, d_24, h_3
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Rated 3 out of 5 by MonsieurMPursuit from Good sound quality, but lacking key functionality I plugged this headset in for the first time today. The sound quality is great, but I am very disappointed that the 3.5 mm jack doesn't seem to work when directly plugged into my laptop (it apparently only works for mobile phones and tablets). I have limited USB ports available with my current set up, so was hoping to just plug my headphones directly into my computer, but that doesn't seem to be possible. Also, to access the Settings, one needs to download a separate piece of software (I wanted to turn off the voice that indicates when you are muted/unmuted).
Date published: 2023-04-28
Rated 1 out of 5 by NooNoo from Turn off the annoying "Mute On" or "Mute Off auto The headset does its job. Well done. But why have the annoying "Mute On" or "Mute Off" electronic voice every time i hit the mute button, which is a lot on conference calls. The voice is total off putting and drowns out what people are saying on the call. This feature CANNOT BE TURNED OFF Why? This is having a useless function just to have the function. Designed by committee? I'm going to sell my headset totally annoying..........
Date published: 2023-03-28
Rated 5 out of 5 by PatF from Good headset Good headset, microphone is effective, sound quality good, lightweight and comfortable
Date published: 2022-09-03
Rated 2 out of 5 by NurseC from Works great, when it works This is excellent for those who work at home and have kids. It does a great job blocking out the background noise. The problem I have encountered is that the microphone is very inconsistent. Sometimes it works, sometimes it doesn't.
Date published: 2022-07-26
Rated 5 out of 5 by Mongoose from Good headset This is comfortable, with great sound quality (important because I listen to music via my computer, and I'm a fan of baroque and early music, where clarity really matters). It filters out background noise pretty well, but not so well that I can't hear the doorbell!
Date published: 2022-01-29
Rated 5 out of 5 by sflksdsjksdfjndfskjndfsjk from Good headphones Can easily use either the USB-C or 3.5mm plug. Audio quality is good and comfortable.
Date published: 2022-01-27
Rated 3 out of 5 by Syed27 from Great comfort and performance marred by crackling Really comfortable and well performing headset marred by intermittent crackling. My previous 3210 headset never had this issue, though it was rather uncomfortable for me, hence the purchase of the 5220. I lodged a claim due to my blackwire 5220 experiencing intermittent crackling issues, which my other 3210 headset did not suffer. The claims process was very easy and I returned the headset as per the instructions. From here, the process fell apart, with no communications or updates. The only info I had was in the portal, which went from processing to cancelled. No explanation was provided, nor any attempt at contact. A couple of weeks later, a headset arrived, which appeared to be my old headset, but possibly with a new 3.5mm to USB connection. It would be nice to have received some detail / explanation in regard to what had transpired, and also to have a headset that doesn't crackle in use, which the issue remained with the returned headset. I have since purchased another headset from another provider.
Date published: 2021-11-18
Rated 3 out of 5 by teamsandroid from 5220C - great with laptop, not working with phone In a nutshell, no issues with laptop, comfortable and no issues, both by Jack and USB-C. But with my android phone, it's recognised, but no sound. Tried several of the settings, nothing works, so likely a hardware issue. Still, mostly, I need it for the laptop, so no big deal.
Date published: 2021-11-16
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Is it possible to switch off the "mute on/mute off" voice function? I switch mine on/off a lot in meetings and keep missing what people are saying because the voice cuts over them.

Asked by: LizzieR
You can customize the Mute On/Off Alerts through our Hub Software: https://bit.ly/30jDXJM. You can choose between: Voice, single tone, and double tone. At the moment there's not an option to completely disable the mute reminder, as many users could mistakenly speak without realizing they're not muted.
Answered by: Poly Customer Care
Date published: 2021-09-28
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.