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HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm

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Product # 9E0G9UT#ABA
  • FHD (1920 x 1080)
  • 1500:1
  • 5ms GtG (with overdrive)
  • Brightness+; Color; Image; Input; Audio; Power; Menu; Management; Information; Exit
  • 1 x 3.5 mm Audio Jack (Audio In/Out Combo)See all Specs

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Engineered for Sustainability
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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange
    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Feel confident collaborating effortlessly with the HP Series 5 Pro 23.8" FHD USB-C Conferencing Monitor. Achieve distraction-free meetings, wherever you work, with advanced AI. Settle into total comfort thanks to a customizable setup.
    Verified with devices running across OS, this monitor works with Mac® or PC devices[7]. Note: A Text-to-Speech adapter (N70674-001) is available for this model to comply with FCC Title 47 Accessibility Requirements. Please contact US Customer Service https://www.hp.com/us-en/hp-information/accessibility-aging/need-help.html for further assistance.

    Conference with confidence

    Look and sound your best effortlessly with a Poly Studio 5MP pop-up tiltable webcam and AI Noise Reduction—all on a display with Auto Lock and Awake to keep your business your own. Simply pop down the webcam after your call for on-demand privacy.

    Your center of productivity

    Make this monitor your hub for clutter-free productivity. Seamlessly work between two computers[2] while a single USB-C® cable handles 100W power delivery. Get even more done with a dual display and daisy-chain another HP Series 5 Pro monitor.[1]

    Take control of your comfort

    Feel your best all day with 4-way adjustability and sleek, 3-sided borderless design. Keep your eyes comfortable with the Ambient Light Sensor and HP Eye Ease to reduce blue light without impacting color.

    Materials that make an impact

    This energy-efficient monitor is thoughtfully designed with at least 85% recycled plastic content,[3] 20% recycled glass in the monitor panel,[5] and 90% recycled aluminum in the stand.[4] Plus, 100% of the paper-based packaging is sustainably sourced.[6]

    Technical details

    Display type

    IPS; LCD

    Display features

    Docking monitor

    Onscreen controls

    Brightness+; Color; Image; Input; Audio; Power; Menu; Management; Information; Exit

    Native resolution

    FHD (1920 x 1080)[1,2]

    Resolutions supported

    640 x 480 @ 60 Hz; 640 x 480 @ 75 Hz; 720 x 400 @ 70 Hz; 800 x 600 @ 60 Hz; 800 x 600 @ 75 Hz; 1024 x 768 @ 60 Hz; 1280 x 720 @ 60 Hz; 1280 x 1024 @ 60 Hz; 1440 x 900 @ 60 Hz; 1600 x 900 @ 60 Hz; 1680 x 1050 @ 60 Hz; 1920 x 1080 @ 60 Hz; 1920 x 1080 @ 100 Hz; 1280 x 1024 @ 75 Hz; 1024 x 768 @ 75 Hz; 1280 x 800 @ 60 Hz; 1920 x 1080 @ 75 Hz

    Contrast ratio

    1500:1

    Brightness

    350 nits

    Pixel pitch

    0.27 x 0.27 mm

    Response time

    5ms GtG (with overdrive)

    DisplayPort™

    1 DisplayPort™ 1.4
    1 DisplayPort™ 1.4-out

    Audio Port

    1 x 3.5 mm Audio Jack (Audio In/Out Combo)

    HDMI Port

    1 HDMI 2.0

    USB A

    3 USB Type-A 5Gbps signaling rate (1 charging)

    USB B

    1 USB-B

    USB Type-C® Data

    1 USB Type-C® 5Gbps signaling rate (Up to 15W USB Power Delivery)

    USB Type-C® Video Input

    1 USB Type-C® 5Gbps signaling rate (Up to 100W USB Power Delivery, Alt Mode DisplayPort™ 1.4)

    Ethernet Port

    1 RJ-45 (10/100/1000 Mbps)

    HDCP

    Yes, DisplayPort™, HDMI and USB Type-C®

    Sustainability Impact

    Low halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; 85% ITE-derived closed loop plastic; Contains ocean-bound plastic; Contains 20% recycled glass in the monitor panel; At least 35% recycled metal including 90% recycled aluminum in the stand

    Webcam

    5 MP camera

    VESA Mount

    100 x 100 mm

    Power supply

    100 - 240 VAC 50/60 Hz

    Dimensions (W X D X H)

    53.94 x 4.72 x 31.43 in (without stand)

    Weight

    14.55 lb (with stand); 11 lb (without stand)

    Warranty

    HP three-year limited warranty

    What's in the box

    Monitor; DisplayPort™ cable; Warranty card; USB Type-A to B cable; Quick Setup Poster; 1 USB Type-C® to Type-C cable; AC power cord
    HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm is rated 4.8 out of 5 by 5.
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    Rated 5 out of 5 by Nautical Adventures from Great monitor Lost monitors due to electrical surge
    Date published: 2025-07-24
    Rated 4 out of 5 by RemoteDoc from Meets My Telehealth Needs Had some issues with conflicting [microphone?] drivers that spontaneously left me sounding like a demon to anyone that I was teleconferencing with. It would also be nice if there were more nuanced settings available to ensure that framing/lighting/filtering/zooming settings would be consistent and reproduced within any/all teleconferencing apps utilized. The "HP Display Center" and "HP Presence Video" apps leave a lot of personalization settings for this monitor to be desired. I am using this as an extended display with my HP laptop and, while the monitor is much larger than my laptop screen, my laptop thinks this monitor is smaller. It makes mouse transitioning between the two screens a bit funky. It'd be nice if the display settings allow you to alter the size of secondary displays instead of just their relative position. Other than these issues, the camera and monitor work great and the picture quality and sound are as expected: crisp and clear. I could've probably addressed my teleconferencing needs by purchasing a camera, mic, and monitor separately and at a lower total price tag but I do like the largely seamless integration with the HP devices and set-up that I have. I do wish HP would continue to make improvements to the apps it has for integrating and managing multiple HP devices.
    Date published: 2025-06-20
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    What's the difference between "Zoom" and "Teams" conferencing modes? I use neither; I provide telehealth services through another platform. Why don't the adjustments I make in "HP Display Center" hold when I use an external tele-conferencing application?

    Asked by: Wondering Why
    Thank you for your question! The HP Series 5 Pro 23.8-inch FHD USB-C Conferencing Monitor (524pm) is Zoom Certified, meaning it's specifically designed for seamless collaboration and conferencing with Zoom. It features features like a pop-up webcam, AI noise reduction, and integrated speakers. Also, the HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor (524pm) features a "Teams conferencing mode" that enhances collaboration and meeting experiences, including a pop-up tiltable webcam, AI noise reduction, and integrated speakers.
    Answered by: HP Team Grant
    Date published: 2025-03-20

    How do I get the resolution and sharpness on the monitor to look normal and natural? This is super fancy monitor but, unfortunately, nothing looks clear on it with the "scale and layout" set to the "recommended" level of 100%

    Asked by: Wondering Why
    Thank you for your question! As this is a preference question it is difficult for this forum to answer. What one may consider normal and natural another may not. However, for assistance in setting up your monitor, you can contact HP Technical Support at this link: https://support.hp.com/us-en
    Answered by: HP Team Grant
    Date published: 2025-03-20

    Dose the monitor come with ethereal cable and a keyboard and mouse wireless of course

    Asked by: Cherriberri
    Thank you for your question! The HP Series 5 Pro FHD USB-C Conferencing Monitor comes with the following items in the box; Monitor; DisplayPort™ cable; Warranty card; USB Type-A to B cable; Quick Setup Poster; 1 USB Type-C® to Type-C cable; AC power cord. It does not come with an ethernet cord or keyboard and mouse.
    Answered by: HP Team Maddie
    Date published: 2025-03-23

    Wondering why the "HP Presence" window won't actually open when I either have the 524pm set as my main display or the only display. It is very frustrating to have to update my display settings any time I want to adjust the video settings.

    Asked by: Wondering Why
    Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en
    Answered by: HP Team Grant
    Date published: 2025-03-20

    is compatible with Mac Mini?

    Asked by: Art411
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    SIMILAR PRODUCTS

    Return and exchange information
    Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
    Country/Region :   United States