Installation Service w/Network Configuration for One personal LaserJet, Officejet or Scanjet printer/scanner
DIGITAL
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- Service planning
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- Installation verification tests (IVT)See all Specs
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Installation Service w/Network Configuration for One personal LaserJet, Officejet or Scanjet printer/scanner
$0.00
Deploy with confidence. HP Installation Service gives you the assurance that your products are off to a solid start, installed by an HP specialist following the manufacturer’s guidelines. This service includes the basic installation of HP-branded hardware and software, plus HP-supported products from other vendors that are sold by HP or by HP authorized resellers.[1]
Have confidence from the start
Avoid the hassle of setting up your printer Keep your IT people focused on core business tasks while you avoid the hassle of setting up your own printer. Plus, you get the added assurance your product has been expertly installed by a certified HP technical specialist.
Readiness verification prior to install
Verification prior to installation that all service prerequisites are met.
Convenient and flexible scheduling
Convenient and flexible scheduling With our convenient and flexible scheduling, your printer can be delivered at a time that works best for you and with minimal disruption to your business.
Technical details
Installation Service w/Network Configuration for One personal LaserJet, Officejet or Scanjet printer/scanner is rated
out of
5 by
8.
Rated 1 out of
5
by
Anonymous from
Difficult Installation Experience
Getting an installation appointment was difficult. First you have to work with the Small Medium Business (SMB) Inbound Sales and the Care Pack Registration Team to register the printer and, unbeknownst to the SMB Inbound Salesperson, also register an "Installation Care Pack" which apparently only the SMB Inbound Sales can arrange, so it was a lengthy back and forth process. Once SMB Inbound Sales notifies you that you have an "Installation Care Pack" you must then call HP Services to schedule an installation appointment. However, rather than scheduling an appointment, you are told that the installation technician will contact you, but when I was not contacted, I had to call HP Services again. So, my new printer components sat for 21 days before an installer came. The first installer, Walter, had double hip replacements and could not lift the printer. He said that HP Services did not disclose the printer model to him. The second installer, Eric, did not network it correctly. Thank goodness the third installer, Jude, was intelligent and knowledgeable and networked it correctly. Jude was awesome.
Date published: 2024-02-11
Rated 1 out of
5
by
PCHANDLE from
I KEEP GETTING ERROR MESSAGES
I KEEP GETTING ERROR MESSAGES, DO I CALL WAYNE BACK OR DO I HAVE TO GO THROUGH HP CARE PACK
Date published: 2023-03-01
Rated 5 out of
5
by
Michael Mc from
Well done.
Very courteous and efficient. Very prompt. Unexceptionable.
Date published: 2022-06-16
Rated 1 out of
5
by
Crane Guy from
$400 and no care, just lots of pack.
I paid $400 to have this printer set up and connected. I have never been contacted so finally we just figured it out ourselves and set it up. Now I have to figure out how to get my money back from HP. The printer is up and working great.
Date published: 2022-02-02
Rated 1 out of
5
by
RMDM from
VEry Poor Delivery
The delivery of the printer was supposed to be white glove, delivered into my home office. Instead a FedEx Freight delivery truck showed up and the guy would not drive up my very and wide driveway to deliver the printer. He wanted to leave my new 250 lb. printer on the road below my home--out in the rain! I had to refuse it and now am waiting for HP to decide how to get the printer delivered to me. What a joke.
Date published: 2022-01-11
Rated 5 out of
5
by
CTester from
Exceptional Service
Scott was very professional and did an excellent installation.
Date published: 2021-12-07
Rated 1 out of
5
by
marsh100 from
poor customer service
Buying equipment from HP was absolutely painful. Extremely poor customer service, not knowing what is next and process and they leave you with no direction. It's been more than 2 weeks I purchased it, more than 3 days very expensive printer and fax machine (the best they offered) sitting in the box at the front of my office. Needed to be registered (which they should have done it when they send it to me) installer hasn't even notified as the equipment is not registered. Pretty much I have to chase them to finish the purchase, despite of paying for all the cost.
Date published: 2019-10-30
Return and exchange information
Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
