Weekly Deals
Save up to 67% on select HP tech, FREE shipping storewide.
24 months special financing on purchases of $1,500 or more with the HP Credit Account.+ 
HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention HW Supp

HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention HW Supp

DIGITAL

Save $54 instantly

Other offers available with the product:

Weekly Deals

Product # U18HME
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happensSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 28ms
  • REVIEWS, PRODUCT
  • bvseo-msg: The resource to the URL or file is currently unavailable.;
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 3ms
  • REVIEWS, PRODUCT
  • bvseo-msg: The resource to the URL or file is currently unavailable.;

What is defective media retention

Asked by: Alpha2Data
Thank you for your question! For an explanation of DMR with HP devices, please visit this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4AA7-4121ENW
Answered by: HP Team Grant
Date published: 2024-07-08
  • y_2025, m_1, d_22, h_6CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_1
  • loc_en_US, sid_U18HME, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 47ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.