HP 3 Year Pickup and Return for Envy, OmniBook 7, OmniBook X Notebook (RiskFree)
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Product # UG8Q9E
- Remote problem diagnosis and telephone or chat support
- Replacements parts and materials
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair
- Prepaid return shipmentSee all Specs
3% back in HP Rewards
HP 3 Year Pickup and Return for Envy, OmniBook 7, OmniBook X Notebook (RiskFree)
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage for hardware failure diagnosis —while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
Does the HP 3 Year Pickup and Return Warranty include accidental damage?
Thank you for your interest in the HP 3 Year Pickup and Return for Envy, Omnibook 7, Omnibook X Notebook (UG8Q9E). That one does not include accidental damage. The HP 3 Year Pickup and Return w/Accidental Damage Protection Envy, Omnibook 7, Omnibook X NB (UG8R0E) https://www.hp.com/us-en/shop/pdp/hp-3-year-pickup-and-return-w-accidental-damage-protection-envy-omnibook-7-omnibook-x-nb(riskfree) does. If you have specific questions about what services will directly apply to you based on area, you can contact HP Customer Service https://www.hp.com/us-en/shop/cv/hp-store-contacts as they can take personal information and offer more detailed specifics.
Date published: 2025-05-21
Will it void the warranty if I upgrade the memory myself (either SSD or RAM)? Acknowledging the memory will no longer be covered under warranty, but will rest of the hardware?
It will depend on the unit that you are upgrading and making sure the upgrades are done properly. Most desktops are designed to be able to access the internals, but laptops it will be more specific like the OMEN Gaming laptops which has models with easy access for upgrades. If a failure is caused by the upgrade, that would also void the warranty. If you have other specific questions around warranties and Care Packs, you will want to contact HP Customer Service https://www.hp.com/us-en/shop/cv/hp-store-contacts as they can also look up your unit by serial number and take personal information. Thank you for your question.
Date published: 2025-06-02
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
