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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Clear the Warehouse Sale | Save $17 instantly

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HP 3 year Next Business Day Response Onsite Notebook Hardware Support

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9BA7E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

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HP 3 year Next Business Day Response Onsite Notebook Hardware Support is rated 3.6 out of 5 by 29.
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Rated 5 out of 5 by BKHTHI from Great Experience Worked with HP customer service and sales to resolve issues with my new HP. They were both great to work with and resolved my HP issues quickly and effectively. All in a hours work.
Date published: 2023-12-11
Rated 4 out of 5 by jeffkeni from Seems like a great deal and worthy investment I can only give a few stars because I have not had to use the Care Pack service yet. It seems like a solid value and an investment in a long useful life of my laptop.
Date published: 2023-12-11
Rated 5 out of 5 by Rowel from I haven't used the service as yet and hope nev... I haven't used the service as yet and hope never to need it.
Date published: 2021-03-25
Rated 5 out of 5 by SLCllc from Great Product I have not used this service yet but having the peace of mind of knowing someone is coming to my location to fix an issue has really taken a burden off of us.
Date published: 2021-03-07
Rated 4 out of 5 by Maureen from Needed this product for my laptop Needed this product for my laptop
Date published: 2020-10-13
Rated 4 out of 5 by John from I'm giving it the benefit of the doubt as I've... I'm giving it the benefit of the doubt as I've not used the service - how can I review it? But it's sneaky it seems to be 3 yrs yet actually from date of purchase so two years only. I hope it lives up to the offer.
Date published: 2020-06-03
Rated 5 out of 5 by Barry from Would certainly use Hp again. Would certainly use Hp again.
Date published: 2020-04-24
Rated 5 out of 5 by John from Have not had to use but feel this is an extrem... Have not had to use but feel this is an extremely reasonable price for the cover offered, better than that offered by most companies.
Date published: 2019-10-15
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.