HP 3 years Next Business Day Advanced Exchange Hardware Support for ThinClients (unit only)
- Remote problem diagnosis and technical telephone support
- Prepaid shipping label, materials, and instructions
- Convenient door-to-door service
- Next Business day exchange
For terms and conditions, click here.
Get a replacement unit the next business dayDon’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Exchange Service delivers replacement products or parts the next business day.Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Freight costs paid by HPHP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solutionA convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Exchange Service provides a fast and reliable service exchange for eligible products.
Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.