4th of July Sale
Celebrate freedom with massive savings up to 75% on select HP tech,
FREE shipping storewide. Protect your PC and get 25% off all PC Care Packs.

Special Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | 4th of July Sale | Save $47 instantly

Learn more

HP 1 year PW Next business day Response onsite WS HW Supp

DIGITAL

  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Replacement parts and materials included
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U1G24PE
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

4th of July Sale

Hurry, these deals end soon. FREE shipping storewide.

Save $47 instantly

HP 1 year PW Next business day Response onsite WS HW Supp is rated 3.6 out of 5 by 9.
  • y_2024, m_6, d_22, h_7
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_5, tr_4
  • loc_en_US, sid_U1G24PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 47ms
  • REVIEWS, PRODUCT
Rated 3 out of 5 by tlkflat from strangest purchase ever from hp hardest and strangest purchase I have ever made from H P. Bought a used computer from a vendor, about a week later while using the computer a pop up offered a h p care pack for a very good price. I then spent the next couple of hours tryng to find out exactly what a care pack will do, I think I got a good deal still not sure.
Date published: 2023-08-22
Rated 3 out of 5 by Teek P from Complicated site Hard to use the site
Date published: 2022-12-10
Rated 4 out of 5 by digital guy from Quality is good but cartridges pricey All good but I wish the price were lower and the cartridges lasted longer.
Date published: 2022-09-13
Rated 3 out of 5 by MaineMike from Got the purchase done - I think I wanted to renew the HP support on my Z workstation and the agent I used last year did not respond to me and tickets I opened to want to make the purchase kept getting closed without comment. I did a chat and someone was meant to reach out to me within the hour but they called the next day while I was out. I finally found a place where I could purchase the extended warranty and I did so. I still have not gotten a receipt but my Pay Pal account was charged so I am guessing I am all set.
Date published: 2021-03-29
  • y_2024, m_6, d_22, h_7
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_5, tr_4
  • loc_en_US, sid_U1G24PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 24ms
  • REVIEWS, PRODUCT

Trying to renew the warranty, but every time I click on "add to cart", it ignores the add. Can you help?

Asked by: Tmontrone
For assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-03-28
  • y_2024, m_6, d_23, h_7CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_1
  • loc_en_US, sid_U1G24PE, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 22ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.