HP Store privacy

Respecting your privacy

HP and its subsidiaries respect your privacy and are committed to protecting it. HP uses the information in your profile in accordance with our privacy statement.

Address

We use your physical address to send you the products and services you order. We use your billing address to send you invoices.

E-mail address

We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.

Your e-mail and password are unique identifiers that protect access to your personal profile information and order history.

Phone and fax numbers

We keep the phone numbers you provide on file to notify you in case there's a problem with your order.

Cookies

HP.com offers one cookie called hpshopping. It's a small data file transferred by a web site to your computer's hard drive. Cookies do not give us access to your personal information; they allow us to collect aggregate information so we can analyze traffic patterns on our site. Over time, this data enables us to provide you with a better shopping experience. Read more about cookies in HP's privacy statement.

Personalization

If you register with us, cookies allow us to give you a personalized shopping experience, which includes:

You can browse with the cookies setting turned off, but you can only purchase if you accept the cookie. Please consult your browser's help section for more information on how you can adjust them to control cookies.

Credit cards

Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.

Spam

We will not, under any circumstances, share your personal information with any company outside HP.com, HP Inc., or third parties acting on our behalf, such as those involved in purchasing and shipping your order or publication of our e-newsletters.

Safe shopping

BBB Accredited Business SealHP.com is a member of the Better Business Bureau and abides by the ethical on-line business standards required to display the BBB OnLine ; Reliability seal. HP is committed to handling our customers personal information responsibly and respectfully. Our privacy practices meet the rigorous standards required to earn the BBB OnLine Privacy seal, which we proudly display.

HP is a founding member of the BBB OnLine program and will continue to work with BBB OnLine to build a trusted electronic marketplace in which consumers and businesses can confidently do business.

Guarantee

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com is confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

Guarantee: We are so certain that our online ordering system is secure, we back it with our Safe Shopping Guarantee. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at HP.com. Under the Fair Credit Billing Act, in most cases, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event that your credit card bank does hold you liable as a result of your shopping at HP.com, HP.com will cover the entire liability, up to $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at HP.com while using an internet secure server, and you have complied with all reasonable requests from your credit card issuing bank.

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com s confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

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Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

✻HP’s strikethrough price is HP’s MSRP, which is HP’s suggested retail price for authorized channel partners, based on a number of factors, including but not limited to manufacturing and component parts.  The MSRP may not be the prevailing market price or regular retail price.

Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards

The personal information you provide will be used according to the HP Privacy Statement

✦America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

*3 years of ink included (for skus with 8000 total pages: ST 5104, ST 7002, 7302 and 7601) based upon 200 pages per month of HP Smart Tank customers’ usage. 3 years of ink (for skus with 6000 total pages: ST 5000, 5101, 5102, 5103, ST 651, 570, ST 6001, ST 7001, 7301, 7602) based upon 167 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Commissioned by HP Inc., this Keypoint Intelligence consumer study determined that HP inkjet Tank printers provide the best everyday print quality compared to competitive inkjet tank printers from Brother, Canon, and Epson. Two different inkjet printers were used for each brand. All devices are available in the market and are currently active. Prices range from $180 to less than $400 and all competitive products fall within the same category as the HP printers. The competitors were chosen because they represent the top 80% of the competitive landscape for 3:1 and 4:1 wireless A4 inkjet tank printers under $450 USD, as reported by the IDC Quarterly Hardcopy Peripherals Tracker-Final Historical CYQ2 2024. Samples were printed in the United States and then reviewed by consumers in the US, the United Kingdom, and Japan. Details: www.keypointintelligence.com/hpbesteverydayprintquality

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.

++Offer good on select business laptops and desktops. Transactions are subject to equipment pricing and credit approval. Deal sizes include: $3,000-$250,000 on a 36-month term. Fair Market Value deals only. The 2.99% is on a stream of payments, and the actual yield to GreatAmerica Financial Services may vary. Hardware must exceed 50% of total transaction, excluding printers and other print products. Chromebooks are ineligible for the promotion. The agreement must be commenced by 07/31/25 and funded by 08/31/25. Contact an advisor for details. +1-(888)-860-9635.

+Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of November 2025, terms for new Accounts: Purchase APR of 35.99%. Variable Penalty APR up to 39.99%, based on Prime Rate. Minimum interest charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see your credit card agreement for Account terms.

Credit account offers are subject to credit approval.

HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.

*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.

1Up to 34 hours local video playback requires unit configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage. Available on select display configurations. Battery life tested by HP using continuous FHD video playback, 2K OLED non-touch display, 200 nits for the HP OmniBook 5 16" model, system audio level as image default, player audio level at 100%, played full-screen from local storage, headphone attached or through speaker (if no audio jack port), wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. Starting in July 2025, the HP OmniBook 5 14" inch model (configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage) may be able to achieve up to 34 hours of local video playback at 200 nits as a result of power consumption improvements to its panel.

*Customers receive three bonus months on Microsoft 365 Personal and Family subscriptions when a credit card is provided during activation. After the initial subscription period, your subscription automatically renews for 1 year, unless it is cancelled.

✭Source: 2025 ACSI® Survey of customers rating their own computer manufacturer. HP was ranked #1 for customer satisfaction. ACSI and its logo are registered trademarks for the American Customer Satisfaction Index LLC. For more about ACSI, visit theacsi.org.