General Information
Eligibility
Enrollment
Earning Points
Qualifying Purchases
Points Calculation
Points Availability and Expiration
Adjustments, Returns and Cancellations
Accounts
Points Redemption
Promotional Offers
Privacy
Opt-Out and Termination
Program Changes
Account Security
Release, Indemnification, & Limitation of Liability
Governing Law
Contact Information
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General Information
Eligibility
Enrollment
Earning Points
Qualifying Purchases
Points Calculation
Points Availability and Expiration
Adjustments, Returns and Cancellations
Accounts
Points Redemption
Promotional Offers
Privacy
Opt-Out and Termination
Program Changes
Account Security
Release, Indemnification, & Limitation of Liability
Governing Law
Contact Information

HP Rewards Program Terms and Conditions

Last updated February 16, 2026

PLEASE READ THESE HP REWARDS PROGRAM TERMS AND CONDITIONS ("TERMS") CAREFULLY. BY PARTICIPATING IN THIS HP REWARDS PROGRAM ("PROGRAM"), YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE.

General Information

This Program is offered by HP Inc. ("HP") and is valid in the United States only. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law.

HP assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future Program rules. Your participation is valid only at hp.com and rewards may only be earned by making Qualifying Purchases. Rewards may be subsequently redeemed on Qualifying Products. By participating in this Program, you agree to receive email communications that may contain important information about your account or membership.

Eligibility

This Program is open to individuals who are at least 18 years old, have a valid account with HP Store, and meet one of the following criteria:

  • A Consumer, defined as an individual purchasing products for personal or household use through the HP.com General Store; or
  • An authorized representative of a Small Business purchasing through the HP.com General Store, purchasing for internal use only and expressly approved by HP.

  • For purposes of this Program:
    • The HP.com General Store refers to a regular, registered account which is not part of a "private store" or special discount program such as "Frontline Heroes", "HP Education Store", or an employer's Employee Purchase Program.
    • A Small Business is an independently owned and operated corporation, partnership, LLC or sole proprietorship with fewer than 250 employees.

Ineligible Participants

The following are not eligible to participate in this Program:

  • HP employees, HP Authorized Partners, suppliers and their respective employees.
  • Any purchase made for further commercialization, including but not limited to resale activity is prohibited.
  • Public Sector customers.
  • Customers that are enrolled, and/or participate, in any other HP discount program. Discount programs include, but are not limited to:
    • Employee Purchase Program (EPP).
    • HP Employee Purchase program (HPEPP).
    • Private Stores (such as Frontline Heroes and HP Education).
  • Amazon, eBay, Walmart or other marketplace programs.

Enrollment

Enrollment in the Program is free. To become a Program member ("Member"), you must open an HP Rewards account by:

  • Registering online through HP.com Store; or
  • Contacting an HP Store Call Center agent and providing your name and email address.

Earning Points

Only Members can earn Program points ("Points"). Members earn Points on Qualifying Purchases made on HP.com General Store or ordered by phone by calling a Call Center agent. Points cannot be earned for purchases made prior to becoming a Member. Members must be signed in to HP.com Store or verify their Member account information while contacting a Call Center agent to earn Points on Qualifying Purchases.

Members earn 100 points by registering with HP Rewards.

Qualifying Purchases

"Qualifying Purchases" are defined as purchases of products from the following categories (to easily find qualifying products, look for the HP Rewards star on the product description page):

  • Select Printers;
  • Business PCs (Elite, Pro and Workstation brands);
  • HPE Servers;
  • Select Monitors, Accessories & Care Packs;
  • Select Ink, Toner & Paper.

Exclusions

Points are not earned on:

  • HP.com Store gift card purchases;
  • Free gift promotions;
  • Taxes, state or regulatory fees;
  • Shipping or delivery charges;
  • Discounts or promotional credits;
  • Redemption of Points or gift cards;
  • Any other excluded fees or charges.

Points Calculation

Points are calculated based on total purchase price after discounts and Point redemptions, and before taxes, shipping and other fees. The amount is then rounded to the nearest whole Point. For example, a sales total of $299.99 before taxes will be reflected as 300 points.

Points Availability and Expiration

Points typically post to a Member's account as Pending Points within approximately 36 calendar days after the order ships. Once available, Points are valid for 180 days.

Points expire immediately if a Member opts out of the Program.

HP is not responsible for unclaimed or expired Points.

For example:

Product purchase date: January 1, YYYY.

  • Points are placed in "Pending" status for approximately 36 days.
  • Points move from "Pending" to "Available" status on February 6, YYYY.
  • Un-used points expire on August 5, YYYY.

Adjustments, Returns and Cancellations

HP may adjust or remove Points that were issued in error or obtained through fraud.

Returns: Points earned on subsequently returned purchases will be deducted from the Member's balance. If the deduction results in a negative balance, future Points will be applied until the balance reaches zero.

Cancelled Orders: Points associated with canceled orders will be deducted from the Pending Points balance.

Rewards & Returns: If a Qualifying Product purchased using Points is returned, the redeemed Points will be reissued to the Member.

Accounts

HP may, at its sole discretion, merge multiple accounts. Duplicate registration Points will be removed. A Member may earn no more than 100 registration Points in total.

Members may view their Points balance by logging into their HP.com Store account.

Points Redemption

Points can be redeemed towards the purchase of any Qualifying Product at the HP Store or by calling a Call Center agent on or before the expiration date.

Points:

  • Have no cash value;
  • Cannot be exchanged for money, credit, or gift cards;
  • Cannot be transferred, donated, or shared with another account.

Partial redemptions may be permitted at HP's discretion. The value of Points redeemed must be less than the purchase price of the Qualifying Product, excluding taxes, shipping, and fees.

HP reserves the right to restrict Point redemption for certain products or promotions.

Promotional Offers

For Ink and Toner purchases, Points may not be combined with:

  • HP.com Store coupons;
  • HP.com Store discounts; or
  • Non-HP promotional offers.

Privacy

HP respects customer privacy. Please review HP's Privacy Statement to learn how information is collected, used, and protected.

Opt-Out and Termination

Members may opt out of the Program at any time by contacting an HP Store Call Center agent. Upon opt-out, all accrued Points and Program benefits are immediately forfeited.

HP may suspend or terminate participation at any time, for any reason or no reason, with immediate forfeiture of all Points and benefits.

Program Changes

HP may amend or terminate the Program at any time without notice, including changes affecting:

  • Points earned after the change; or
  • The value of already accumulated Points.

Notice may be provided by email, message, or posting on the HP.com Store website.

Account Security

Members are responsible for maintaining the confidentiality of their account credentials. HP is not liable for unauthorized use of a Member's account or Points.

RELEASE, INDEMNIFICATION, AND LIMITATION OF LIABILITY

BY PARTICIPATING IN THE PROGRAM, EACH MEMBER HEREBY RELEASES AND AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS HP, ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES (COLLECTIVELY, "HP PARTIES"), FOR ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES AND CAUSES OF ACTION (INCLUDING EXPENSES AND ATTORNEYS' FEES) INCURRED ARISING OUT OF OR RELATING TO MEMBER'S BREACH OR ALLEGED BREACH OF THESE TERMS, OR ACTIONS TAKEN BY MEMBER AND/OR MEMBER'S PARTICIPATION IN THE PROGRAM. MEMBER AGREES TO COOPERATE AS FULLY AS REASONABLY REQUIRED IN THE DEFENSE OF ANY CLAIM. HP RESERVES THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY MEMBER.

ALL CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE PROGRAM SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION.

TO THE EXTENT PERMITTED BY LAW, HP PARTIES WILL NOT BE LIABLE FOR ANY PUNITIVE, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR ANY OTHER DAMAGES, EVEN IF REASONABLY FORESEEABLE, OTHER THAN FOR DIRECT ACTUAL OUT-OF-POCKET EXPENSES SUBJECT TO THE LIMITATION OF LIABILITY SET FORTH IN BELOW.

IN NO EVENT WILL HP PARTIES' CUMULATIVE LIABILITY TO ANY MEMBER EXCEED $100 USD.

HP IS NOT RESPONSIBLE FOR LOST, STOLEN, OR EXPIRED POINTS. THE PROGRAM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be subject to the exclusive jurisdiction of the courts in the State of California.

Contact Information

For any questions or concerns regarding the Program, please contact us at:

HP Inc.

myhpsales@us.hp.com
Attention: HP.com Store Order Support Team.

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Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

✻HP’s strikethrough price is HP’s MSRP, which is HP’s suggested retail price for authorized channel partners, based on a number of factors, including but not limited to manufacturing and component parts.  The MSRP may not be the prevailing market price or regular retail price.

Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards

The personal information you provide will be used according to the HP Privacy Statement

✦America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

*3 years of ink included (for skus with 8000 total pages: ST 5104, ST 7002, 7302 and 7601) based upon 200 pages per month of HP Smart Tank customers’ usage. 3 years of ink (for skus with 6000 total pages: ST 5000, 5101, 5102, 5103, ST 651, 570, ST 6001, ST 7001, 7301, 7602) based upon 167 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Commissioned by HP Inc., this Keypoint Intelligence consumer study determined that HP inkjet Tank printers provide the best everyday print quality compared to competitive inkjet tank printers from Brother, Canon, and Epson. Two different inkjet printers were used for each brand. All devices are available in the market and are currently active. Prices range from $180 to less than $400 and all competitive products fall within the same category as the HP printers. The competitors were chosen because they represent the top 80% of the competitive landscape for 3:1 and 4:1 wireless A4 inkjet tank printers under $450 USD, as reported by the IDC Quarterly Hardcopy Peripherals Tracker-Final Historical CYQ2 2024. Samples were printed in the United States and then reviewed by consumers in the US, the United Kingdom, and Japan. Details: www.keypointintelligence.com/hpbesteverydayprintquality

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.

++Offer good on select business laptops and desktops. Transactions are subject to equipment pricing and credit approval. Deal sizes include: $3,000-$250,000 on a 36-month term. Fair Market Value deals only. The 2.99% is on a stream of payments, and the actual yield to GreatAmerica Financial Services may vary. Hardware must exceed 50% of total transaction, excluding printers and other print products. Chromebooks are ineligible for the promotion. The agreement must be commenced by 07/31/25 and funded by 08/31/25. Contact an advisor for details. +1-(888)-860-9635.

+Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of November 2025, terms for new Accounts: Purchase APR of 35.99%. Variable Penalty APR up to 39.99%, based on Prime Rate. Minimum interest charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see your credit card agreement for Account terms.

Credit account offers are subject to credit approval.

HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.

‡Minimum purchase of $750.00 is required. Availability of terms may vary based on purchase date, product, price, and state of residence. Down payment may be required. Subject to approval of credit application. Rates range from 0% to 34.99% APR, resulting in, for example 36 monthly payments of $38.19 at 21.99% APR, per $1,000.00 borrowed. APRs will vary depending on credit qualifications, loan amount, and term. Bread Pay® loans are made by Comenity Capital Bank, a Bread Financial® company.

*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.

1Up to 34 hours local video playback requires unit configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage. Available on select display configurations. Battery life tested by HP using continuous FHD video playback, 2K OLED non-touch display, 200 nits for the HP OmniBook 5 16" model, system audio level as image default, player audio level at 100%, played full-screen from local storage, headphone attached or through speaker (if no audio jack port), wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. Starting in July 2025, the HP OmniBook 5 14" inch model (configured with Qualcomm Snapdragon X1-26-100, 16GB RAM, 2K OLED non-touch display, 512 GB PCle SSD storage) may be able to achieve up to 34 hours of local video playback at 200 nits as a result of power consumption improvements to its panel.

*Customers receive three bonus months on Microsoft 365 Personal and Family subscriptions when a credit card is provided during activation. After the initial subscription period, your subscription automatically renews for 1 year, unless it is cancelled.

2 Risk Free Care Packs terms and conditions: Limited time offer. Offer valid on select purchases with 3-year Care Pack plans made during rebate promotional period for eligible HP personal productivity. Terms and Qualifying information above. Sales tax not refundable. A copy of each original invoice/receipt or “HP Care Pack Services - Receipt for Payment.” The name on the invoice must match the name on the claim form. See rebate form for complete details. Service levels and response times for Care Pack services may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit (Terms and Conditions).

3 HP Services Promise terms and conditions: Limited time offer. Complete and submit the online claim form and HP product invoice within 30 days from the Care Pack expiration date. Limit 250 PC Care Pack rebates per customer, per 6 month program time period. Services Promise PC Care Packs must be sold and registered within 365 days of the original hardware purchase date. The hardware in question must not have had a service event for the life of the Care Pack. For this offer, a service event will have occurred if HP either sends parts, a replacement, or a person onsite to the customer, or if the unit is transported to an HP repair depot during the life of the Care Pack service. A phone call or phone support will not negate eligibility for the rebate. Offer valid in US & Canada on purchases made during rebate promotional period on selected service plans for eligible HP business PCs.

✭Source: 2025 ACSI® Survey of customers rating their own computer manufacturer. HP was ranked #1 for customer satisfaction. ACSI and its logo are registered trademarks for the American Customer Satisfaction Index LLC. For more about ACSI, visit theacsi.org.